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Kelly Cadillac

(986 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
2025 state dealer award
View 21 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(986 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kelly Cadillac from DealerRater.

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Most friendly people I have ever work with in any

Most friendly people I have ever work with in any business! EVERY PERSON in the building made a point to greet us, took time to build a relationship with us, laughed with us and REALLY made us feel AT HOME! The owner even came personally, talked to us, filled my new car up with gas AND bought us pizza for lunch!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello there! Thank you very much for your business. We hope you are enjoying your XTS. We sincerely appreciate the time you took to fill out that AMAZING 5 Star Dealer Rater Review. We will make sure everyone hears about your review. Please let us know if you need anything. Sincerely, Kelley and Geoff Kelly

The transaction went smoothly and I believe I made a fair

The transaction went smoothly and I believe I made a fair deal. I look forward to excellent service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Juan, Thank you for your business. We will take great care of your XT5. Sincerely, Kelley and Geoff Kelly

Kelly Cadillac was very welcoming.

Kelly Cadillac was very welcoming. They all made me feel like we've known each other for years. They accommodated me with all of my requests and made sure that I purchased the vehicle that I wanted. I was honored to also meet the owners that were very involved and working on a weekend. Thanks so much to all the staff. They even followed up with calls after my purchase and offered any help and assured me they are always a call away if I need anything. I look forward to doing business again in the future. Definitely worth the ride!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello there LaToya! We can't wait to hear about your experience in your new Escalade! We hope you are not parking it too far from your destination (unless. you are trying to get a lot of steps in!!). Thank you very much for your business. Please, please take advantage of our Concierge pick up and delivery for service! We appreciate the 5 Star Dealer Rater Review. Lastly, thank you for all you do for you community. Have a nice day! Sincerely, Kelley and Geoff Kelly

Absolute great experience working with Uzma and Glenn

Absolute great experience working with Uzma and Glenn during our first purchase from Kelly Cadillac.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello Andy, THANK YOU!! We appreciate your business and look forward to many more transactions with you! We appreciate the 5 Star Dealer Rater Review. We will make sure Uzma and Glenn hear about your kind words. Have a great day ~ you made ours. Sincerely, Kelley and Geoff Kelly

Consumer response

Absolute great experience working with Uzma and Glenn during our first purchase from Kelly Cadillac.

We had a great experience with Uzma as our salesperson.

We had a great experience with Uzma as our salesperson. She will be a friend for life! She is there to help whenever the need arrives.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Angie, Thank you for your business. We hope you are having fun in your XT4!! We really appreciate the 5 Star Dealer Rater Review. We have shared your very kind words with your friend Uzma. We agree, she is a fantastic salesperson. Please let us know if you need anything. Sincerely, Kelley and Geoff Kelly

This is the 4th Escalade I have bought from Kelly.

This is the 4th Escalade I have bought from Kelly. They let me know they appreciate my business & I will continue to buy my Suvs from them.My sales lady, Uzma has been terrific. I went in to check on a particular color & several later months I got my Escalade in the color I was questioning. We have emailed, texted & spoke many times over the past several months. Uzma cares about her clients & wants the process to be smooth & non stressful. She explained some items & I have been over twice already learning how to operate all the bells & whistles. And she said she will be available till I learn it all.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Hello Sue!!!! Thank you very much for your business. We hope you are enjoying your new Escalade. We are thrilled that you waited and got exactly what you wanted. Uzma will hear about your kind 5 Star Review. Have a great day and enjoy the beautiful weather. Sincerely, Kelley and Geoff Kelly

The level of service provided both during the process of

The level of service provided both during the process of buying the car and now afterwards has been exceptional! The sales team felt genuine, the finance team was very helpful and clear, and the car is great! We decided to drive out of our way to go to a different Cadillac dealer than that which we were used to, and we are very happy for having done so.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello Angie, Thank you very much for your business. It means so much to us that you chose us over your original dealership. We hope you are enjoying your Escalade. We will share your very kinds words with Uzma. Have a great day. Sincerely, Kelley and Geoff Kelly

This was my first Kelly experience and I am very please.

This was my first Kelly experience and I am very please. Customer service was great, tags and loan went great. Vehicle looked amazing at time of pick up. Everyone involved was positive and encouraging. I will be back !

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Dear Tiffany and Seth, CONGRATULATIONS!!!!!!! We are so excited you (Tiffany) were surprised with a new Escalade. From first hand experience, you will love it! We look forward to taking great care of your Escalade. We sincerely appreciate your business and WOW a 5 Star Dealer Rater Review so nice to see! Have a great day, you made ours. Sincerely, Kelley and Geoff Kelly

Very friendly and easy to work with.

Very friendly and easy to work with. Made buying a car very smooth. Would recommend buying from them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello! Thank you very much for your business. We appreciate your kind words (and the 5 Star Dealer Rater Review)!!. We hope you are enjoying the XT5. It is such a beautiful vehicle. We look forward to taking great care of your vehicle. Have a great day. Sincerely, Kelley and Geoff Kelly

Uzma was extremely helpful and her attention to detail

Uzma was extremely helpful and her attention to detail was spot on. We needed to pick up the car on a certain day, her day off. Uzma came in on her day off to greet us. She went above and beyond Five Star Review from us!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello Melissa, Thank you very much for the 5 Star Dealer Rater Review. We really appreciate your business and we hope you are enjoying your MDX. We will ensure Uzma hears about your kind words. Have a great day! Sincerely, Kelley and Geoff Kelly