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Kelly Cadillac

(986 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
2025 state dealer award
View 21 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(986 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kelly Cadillac from DealerRater.

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This was my first experience at this dealership and it

This was my first experience at this dealership and it was a pleasant experience. Everyone there made us feel comfortable, their was no pressure from anyone on the staff to buy a car . The staff was very knowledgeable about every car . And because of this my wife and I purchased a car from them .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Limmer's! Thank you very much for your business. We hope you are enjoying your XT6 - such a beautiful vehicle. We will ensure Kim, Joey, Uzma, John and Glenn hear about your 5 Star Dealer Rater review! Again, many thanks! Sincerely, Kelley and Geoff Kelly

Uzma was attentive and had efficiency in getting my

Uzma was attentive and had efficiency in getting my vehicle purchased electronically and delivered with no hassles

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello! We appreciate your business and we hope you are enjoying your new XT5!! Thank you very much for taking the time to fill out a 5 Star Dealer Rater Review. We will ensure Uzma hears about your kind words. Have a great day! Sincerely, Kelley and Geoff Kelly

My sales consultant, Uzma Shafqat, was experienced,

My sales consultant, Uzma Shafqat, was experienced, pleasant & knowledgeable with regard to the purchase of my XT6 cadillac. She reviewed the features on the dashboard with me & answered my questions/concerns.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello! Thank you very much for your business. We hope you are enjoying your XT6. We will share your kind words with Uzma. She is always available to assist with product knowledge (so many things to learn about your XT6!!). Thank you for taking the time to fill out the Dealer Rater Survey. Have a nice day! Sincerely, Kelley and Geoff Kelly

Words cant describe how thankful i am to the entire staff

Words cant describe how thankful i am to the entire staff Uzmah, John, Kim and Glenn everyone was more than accomedating and helped me every step of the way. They made me feel like i mattered took the time stayed later than closing to make sure everything was done. They have earned a customer for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Terrell! It was our pleasure doing business with you! We hope you are enjoying the one and only Matte Black CT4 V!!! We can wait to see you driving around in that V! We appreciate the 5 Star Dealer Rater review. We look forward to taking great care of the V. Have a great weekend. Sincerely, Kelley and Geoff Kelly

Personnel were considerate and knowledgeable.

Personnel were considerate and knowledgeable. They were very helpful throughout the entire car buying process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Pat! Thank you very much for your business. We hope you are enjoying your new XT5! Geoff and I will make sure Uzma hears about your 5 Star Dealer Rater review. Have a great day, you made ours! Sincerely, Kelley and Geoff Kelly

I bought a used BMW from Kelly Cadillac, and without a

I bought a used BMW from Kelly Cadillac, and without a doubt it was the best experience I’ve ever had buying a car from anyplace. Geoff greeted me at the door, Kim my sales contact came and picked me up at the train station on her day off. Glenn made the paperwork seamless. I told. Geoff, Kim and Glenn how pleased I was and how professional they where after the purchase. I highly recommend you buy your next car here. You will not be disappointed, I guarantee it. If I could give 10 stars I would.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Tom! Thank you very much for your business. We hope you are enjoying your BMW. I will make sure Kim hears about all the nice things to said about her! We appreciate the time you took to fill out the 5 Star (wish it was 10 too!!!) Dealer Rater review. Have a great day. Sincerely, Kelley and Geoff Kelly

I had a wonderful experience at Kelly Cadillac.

I had a wonderful experience at Kelly Cadillac. Uzmah was so very kind and helpful! Thank you for making buying a car fun! Thank you Mr and Mrs Kelly for your thoughtfulness and John for caring about me when I had a tough moment. I really recommend 100% buying from Kelly Cadillac.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Debbie, It was our pleasure doing business with you. We hope you enjoy your new Genesis. We appreciate the time you took to fill out a 5 Star Dealer Rater Review. If you need anything, please call! We have much more to talk about! Sincerely, Kelley and Geoff Kelly

From start to finish my service experience was excellent.

From start to finish my service experience was excellent. I have a 2017 XT5 that had a service transmission light on. They gave me a choice of a loaner car or having someone pickup my vehicle at my house which is about an hour away. Work was completed as promised in a timely fashion and everyone was a joy to work with. Top notch keep up the great customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello!! Thank you very much for your continued business. We really appreciate you taking the time to fill out a Dealer Rater Review, we will share your kind words with everyone. Have a fantastic 4th of July Holiday. Sincerely, Kelley and Geoff Kelly

Awesome experience with this dealership.

Awesome experience with this dealership. Very nice and friendly atmosphere all around. Joey was so helpful and accessible at any time. We just can't say enough about our entire experience at Kelly Cadillac!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Brenna! Thank you very much for the 5 Star Dealer Rater Review. We hope you are enjoying your new XT6! We will make sure Joey hears about your kind words. Have a Happy 4th! Sincerely, Kelley and Geoff Kelly

Consumer response

We love it!!! Thank you 😊😊😊

Kelly Cadillac has been "Awesome to Work With"!

Kelly Cadillac has been "Awesome to Work With"! My wife and I Live on the Big Island of Hawaii and I contacted Kelly Cadillac by phone about a 2022 Camaro 2SS Convertible trade-in they had on their Lot. I had initially spoke to the owner Geoff Kelly, he was “great to talk with” and one nice guy...I knew at that point, I was in good hands! I was then in touch with Kim Cerny, one of Kelly Cadillac’s sales and leasing specialist. Buying a car in the middle of the Pacific Ocean these days is a real challenge and Kim Cerny made the entire experience from start to finish a real delight, she is a very seasoned and knowledgeable sales person on the Kelly Cadillac staff. Kim made the whole experience from start to finish like a real professional...She always had the answers to any questions I had, returned my phone calls timely, and she was fun to work with. Kim even helped directing us with getting our car shipped to Hawaii! I’m 70 years old, and have been involved in several life adventures in my business career...20 years in the real estate industry, selling hundreds of new homes, 8 years in mortgage banking, and publisher of a real estate trade magazine in NY, just to name a few...and all of those life experiences were dealing with the public and businesses. “Attitude Is Everything” in one’s personal and business adventures in life…and Kim has high marks on them all...Thank You Kim! Thank you Kelly Cadillac Jerry and Linda B.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Jerry and Linda, Thank you very much for your business. We hope you are enjoying your Camaro on the Big Island! It was our pleasure doing business with you. We will make sure Kim hears about your 5 Star Dealer Rater Review. Enjoy your summer and your Camaro! All the best, Kelley and Geoff Kelly