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Kelly Cadillac

(986 reviews)
Sales hours: 8:30am to 5:00pm
Service hours: 8:00am to 1:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
2025 state dealer award
View 21 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(986 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kelly Cadillac from DealerRater.

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This dealership is a gem! You instantly become part of...

This dealership is a gem! You instantly become part of the Kelly family when you buy a vehicle there and get the best care and customer service! They truly go above and beyond in every department to make sure you are satisfied! Wouldn’t buy a vehicle anywhere else! Thanks Kelly Cadillac for another wonderful experience purchasing our new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is the 2nd Cadillac I've purchased from Kelly...

This is the 2nd Cadillac I've purchased from Kelly Cadillac!!! Could not be more pleased with my almost new XT6!!!! Stunning Automobile from an excellent dealership!!! A special thank you to "Uzma" and the rest of the "Kelly" Team.......Love these people!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Carl!! Thank you for your continued business. We hope you are enjoying your XT6. There is so much technology in that vehicle. If you would like a follow up delivery...please stop in! We will make sure that Uzma hears about your 5 Star Review. Have a great day! Sincerely, Kelley and Geoff Kelly

Excellent dealership; attentive, professional staff;...

Excellent dealership; attentive, professional staff; superior service have brought us back to buy our 4th car! Although the inventory was limited owing to the pandemic and supply issues, we were able to review a number of cars, either online or in person and found the car that more than satisfies our needs and expectations. Uzma, Glenn, Marc were great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Mr. Mauermeyer, Thank you very much for your continued business. We sincerely appreciate you allowing us to be your Cadillac Dealership! We hope you are enjoying your new XT5, we look forward to taking great care of it! I will make sure Uzma, Glenn and Marc hear about your 5 Star Review. Again, thank you! Sincerely, Kelley and Geoff Kelly

Marc was responsive and attentive to our questions....

Marc was responsive and attentive to our questions. Additionally, our experience was stress free and overall positive. We would recommend Kelly Cadillac without hesitation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

this is my third caddy from Kelly, there is a reason why...

this is my third caddy from Kelly, there is a reason why i keep coming back!!! My salesperson Miss. Shafqat knowledgeable, attention to detail, awesome buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Mr. Davis, We appreciate your continued business. It is customers like you that make what we do so rewarding. Most of all thank you for your Service to our Country. We look forward to taking care of your new CT4. Your 5 Star Review will be shared with Uzma too! Sincerely, Kelley and Geoff Kelly

Consumer response

i forgot to say that Mr. Kelly himself cleaned my dirty tags now when you have a boss like that what can you expect from everyone else kudos to the entire Kelly family

Consumer response

You're very welcome!

I have returned to this dealer repeatedly for over 20...

I have returned to this dealer repeatedly for over 20 years due to the service, response, quality and respect.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Patrick, Thank you very much for your continued business. We sincerely appreciate your 5 Star Review. We hope you are enjoying your CT6! We are here if you need us! Sincerely, Kelley and Geoff Kelly

The overall experience good, but Uzma hospitality was...

The overall experience good, but Uzma hospitality was Excellent from the beginning, with Great clarity and professionalism from Glenn. Thanks you for all that you've have done for me Kelly Cadillac Team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Kevin! Thank you for your continued business. We sincerely appreciate it! We hope you are enjoying your Malibu. We will make sure that Uzma and Glenn hear about your 5 Star Review. Thank you and we look forward to taking great care of your Malibu! Sincerely, Kelley and Geoff Kelly

Uzma was my salesperson & she was amazingly relaxed, no...

Uzma was my salesperson & she was amazingly relaxed, no pressure. Very tentive, and a pleasure doing business with. The dealership is beautiful & clean! Jeoff was very kind & appreciative of my purchase as well as his wife Kelly. And Glen made signing all that paperwork a breeze & actually enjoyable! This was my 3rd purchase from this dealership & I’ll definitely be back for my next! Highly Reccommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Christine! Thank you so much for your continued business. We hope you are enjoying your MKZ (such a great looking vehicle!!). We sincerely appreciate the 5 Star Dealer Rater Review. We will make sure everyone is aware of your kind words. If you need anything, we are here for you. Have a great day! Sincerely, Kelley and Geoff Kelly

My Kelly Cadillac experience has always been excellent...

My Kelly Cadillac experience has always been excellent and I very much appreciate their professional approach in going about the vehicle purchase experience. Geoff and Kelly have obviously created a work environment where many of the staff members have stayed with them for years. A Good Sign. Uzma Shafqat is very professional and thorough and is a great pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Mr. Arnold! Thank you for your continued business, we sincerely appreciate you! We hope you are enjoying your new XT5. Be assured, we will share your kind words with Uzma. Enjoy the remainder of your Summer. All the best, Kelley and Geoff Kelly

Great experience transitioning out of my current lease...

Great experience transitioning out of my current lease and into another one here. Worked virtually with Uzma Shafqat through the process as soon as I identified they had the car my wife and I were looking for. She was fantastic in helping us cut through all the nuances of getting a new car, prior to visiting the dealership. This was extremely helpful for us as we were driving from an hour away and bringing our 3 and 6 year old with us. Uzma made us feel comfortable with our decision and worked diligently with her team to ensure our expectations were met. Overall great experience from finding the vehicle to driving it away from the lot. Additionally, Uzma followed up 2 days after to ensure we didn't have questions or concerns about anything. Again, a great customer experience and I would suggest any friend or family member to work with Uzma if they're in the market for a Cadillac.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Good Afternoon Mark and Shannon! Thank you very much for your business and the 5 Star Dealer Rater Review. We hope you and your children are enjoying your new CT5! If you need anything, please don't hesitate to contact us. We will ensure Uzma hears about your kind review. Sincerely, Kelley and Geoff Kelly