Reviews
Purchase a new Cadillac
Uzma is the best! Very personable and no pressure! Very helpful even after my purchase and had been in touch if I need anything!! Thank you Uzma😀💕
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Connie, Thank you for your business. We hope you are enjoying the XT4! My personal favorite! We agree, Uzma is the best. If you need anything, we are here for you. Have a safe and happy rest of the summer! Sincerely, Kelley and Geoff Kelly
GREAT EXPERIANCE
EVERYONE FROM THE OWNER DOWN TO THE SALES AND SERVICE DEPARTMENT WHERE EXCELLENT. VERY KIND AND ACCOMMODATING. I HIGHLY RECOMMEND KELLY CADILLAC TO ANYONE I KNOW.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Manny, WOW thank you for your review! We hope you enjoy the Raptor (what a great looking truck)! Thank you for your business and your recommendation. Enjoy the remainder of your summer. Sincerely, Kelley and Geoff Kelly
Kim and the staff at Kelly went above and beyond...
Kim and the staff at Kelly went above and beyond througout the buying process. I highly recommend. Everyone was great to work with. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello There! Thank you so much for your business and the 5 Star Review! We will make sure Kim reads you kind review. Please let us know if you need anything. Sincerely, Kelley and Geoff Kelly
Car sale
We were looking for something they did not have on their lot. Within days I received a call that something was coming available. They worked with us on timeline, allowed me to drive a brand new Cadillac loaner, and did a great job giving us exactly what we were looking for! Uzma is very friendly and helpful and Geoff Kelly was also very personable and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
THANK YOU! We appreciate your business and the 5 Star Review. We hope you are enjoying your new Pacifica. It was very nice getting to know you. We hope you enjoy the remainder of the summer. Please let us know if you need anything. Sincerely, Kelley and Geoff Kelly
Kelly Cadillac lives up to "The Standard of the World" hype
I have aspired to own a Cadillac since sliding around the massive leather backseat of my uncle's 70's era Coupe Deville as a child. They evoke unparalleled style, luxury, and power. They are the chosen mode of transport for Presidents, Don Draper (from Mad Men), and the epitome of American success. I wasn't a major fan of the 90's and early 00's Econo-boats, but when the ATS debuted as I graduated college in 2012 I was floored. Finding myself relatively young and with the ability to purchase my dream car in June was an incredible feeling, and Kelly Cadillac made everything about the process a distinct pleasure. Firstly, it isn't often that the owner of a dealership responds to your texts personally late on a Friday night and greets you at the door. Geoff is kind, warm, and incredibly dedicated to his work and it shows. Secondly (and most importantly), when he introduced me to Marc Gagliardi I knew I was in good hands. Marc is a consummate professional with an infectious smile, and he knows his Cadillacs inside and out. He made a VERY large purchase feel like the opening pages of an exciting new chapter in life. I would strongly recommend this dealerships and Marc specifically. I drove off the lot with a huge smile on my face on June 18th and despite how hectic and anxiety inducing life is these days, that smile hasn't faded at all. For that reason (and a half dozen others) I can say with fidelity that Marc, Geoff, and the entire team at Kelly Cadillac truly are "The Standard of the World".
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Steve, Thank you very much for taking the time to write a review of your experience with us. It was our sincere pleasure working with you and getting to know you and your wife. What an awesome couple you are! We hope you are enjoying the ATS. We will take good care of your ATS. Enjoy and again...thank you! Sincerely, Kelley and Geoff Kelly
Kim is awesome to deal with!! She's incredibly friendly...
Kim is awesome to deal with!! She's incredibly friendly and she was amazing with our 3 young kids!! Best experience buying we've had!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello! We hope you are enjoying your new Yukon. It was a pleasure doing business with you. We hope everyone is enjoying the new ride. Thank you for taking the time to write a Dealer Rater Review. We agree Kim is awesome! We will make sure she reads your review. Enjoy and thank you. Sincerely, Kelley and Geoff Kelly
A certified pre-owned is only certified until you have...
A certified pre-owned is only certified until you have problems. Then the manager doesn’t know your name. In fact, he will go to great lengths to ignore you. Be careful buying a “certified pre-owned” from Kelly Cadillac. Things are not as they appear. Additionally, be prepared to get blasted with emails almost everyday from them trying to sell you all kinds of stuff and service. They are relentless in this marketing approach.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello Dillion, I am unable to locate you in our customer database. I will be happy to provide you with a copy of what is covered on Certified Pre-Owned. Sincerely, Kelley Kelly
I highly recommend this Dealership. Zuma did an excellent...
I highly recommend this Dealership. Zuma did an excellent job. I liked how she was not that pushy salesperson. They gave me a price I couldn't resist on my trade in and the new vehicle.The whole team did a fantastic job to get me in my new car. This is a very professional and clean place. Kelly did a great job cleaning the areas to keep everyone safe. I had to take the car to get service because my cupholder console needed replaced. There was no issues. Doug was great to work with. You won't be disappointed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The Kelly Cadillac family always make you feel at home...
The Kelly Cadillac family always make you feel at home and they treat you like royalty. They are professionalism at its finest. Uzma was so very patient and knowledgable. We tell everyone we know to go to Kelly. Kelly Cadillac is without a doubt the best of the best.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Ken and Ann! Thank you for your continued business! We appreciate the fact that you took time to fill out the Dealer Rater Survey. I am sure you will agree....this was a most unique delivery! We know you refer us to your friends and family - thank you. We are here for you if you need anything! Sincerely, Kelley and Geoff Kelly. PS. We agree ~ Uzma is very patient and knowledgable!
Wonderful experience! From the moment I started dealing...
Wonderful experience! From the moment I started dealing with Marc Gagliardi, the process was seamless! Everyone treated me so well! The experience made me feel valued and that they were only interested in what was best for me!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello! Thank you for the 5 Star Dealer Rater Review! We appreciate your business and we hope you are enjoying your new vehicle. We will send your praises to Marc! Please let us know if you need anything. Sincerely, Kelley and Geoff Kelly
