Reviews
I received excellent customer service from the body shop.
I received excellent customer service from the body shop. The repairs to my car were high quality and completed in a timely manner. Extremely satisfied. Highly recommended.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Eriq was fantastic making the process very simple and
Eriq was fantastic making the process very simple and effortless. Finance officer was understanding of situation and set me up with the simplest plan. Making sure I was able to drive away without worries. Even called insurance agent had all the information needed. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They were all nice and very helpful in helping me get my
They were all nice and very helpful in helping me get my car that I wanted
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Every one was polite and professional and knowledgeable
Every one was polite and professional and knowledgeable about the cars we asked them about
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone at the Dealership was professional, courteous,
Everyone at the Dealership was professional, courteous, knowledgeable and helped me get me in my new Silverado 2500HD truck. Thanks Brett Dardio and Ryan Swaney and all other employees at The Lima Auto Mall.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lima Auto Mall was great to work with.
Lima Auto Mall was great to work with. Dylan was an excellent salesman and made the process very easy and more enjoyable. We definitely will be recommending others here and will consider buying our next car here as well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Pleasant to work with, Nice job.
Pleasant to work with, Nice job. Helped with getting answers to all of my Questions.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our sales person storm did a fantastic job throughout the
Our sales person storm did a fantastic job throughout the whole process! Any one in the Lima area who isn’t really fond of the dealership setting would highly recommend storm made the car buying experience very enjoyable and easy! 10/10 would recommend
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are always pleased with the service and attention that
We are always pleased with the service and attention that we get regardless if it is for purchasing a new vehicle or servicing our current vehicle.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We had actually come to Lima to purchase a car at the
We had actually come to Lima to purchase a car at the dealership next door. We had an appointment but really was on our own the whole time… awful! We came next door and Storm greeted us right away and was very helpful! He made our experience painless and I would definitely buy another car from him. 😊
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
