Skip to main content

Lima Auto Mall

(3,142 reviews)
Visit Lima Auto Mall
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (877) 709-4686 (877) 709-4686
Used (877) 547-9568 (877) 547-9568
Service (419) 909-4172 (419) 909-4172

Reviews

(3,142 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lima Auto Mall from DealerRater.

Want to share your experience with this dealership?

Write a review

Our Sales Consultant was Mike Tanguay.

Our Sales Consultant was Mike Tanguay. Mike was very professional, knowledgeable and helpful through the vehicle ordering, delivery and working with us to become familiar with our new 2025 Chevy Blazer. Ryan Swaney and Charles McClung were also helpful in negotiating and documenting the transaction. I would highly recommend the dealership and these employees to friends and acquaintances in purchasing a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Bill Cook worked hard to search for exactly what I

Bill Cook worked hard to search for exactly what I wanted. The process was smooth and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best car buying experience ever, Everyone at the

Best car buying experience ever, Everyone at the dealership was friendly and the service was top notch. Drove 4 hours to get to the dealership and will definitely be back, Brett did a fantastic job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I recently ordered and purchased my suv at Lima Auto Mall

I recently ordered and purchased my suv at Lima Auto Mall and I had a great experience! First of all we discussed a lot of the financing information over the phone so when I arrived all the forms were already organized and ready to sign. They took the time out to show me where everything was inside the car and answered all my questions and even got me started with OnStar connection. Everyone there was friendly and knowledgeable. I will go back to Lima Auto Mall again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Brett was awesome!

Brett was awesome! He got me taken care of in a timely fashion and it was a pleasure doing business with him. I highly recommend him to anyone who wants a new vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I had a great experience working with all staff at Lima

I had a great experience working with all staff at Lima Auto Mall. I want to give a special thank you to Brett Dardio and Josh!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I really appreciated how easy they made the process of

I really appreciated how easy they made the process of buying and financing my new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They went out of their way to finance my new car for a

They went out of their way to finance my new car for a payment that I could afford

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Superb customer service with wow factor!

Superb customer service with wow factor! Highly recommend visiting the Lima Auto Mall for your next buying experience. Great people who treat you right.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I knew I was at the right place from the time Storm

I knew I was at the right place from the time Storm introduced himself. The dealership is clean and comfortable. I never felt pressured, but I definitely felt personally inclined when I saw a good deal and a dream ride.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.