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Lima Auto Mall

(3,142 reviews)
Visit Lima Auto Mall
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (877) 709-4686 (877) 709-4686
Used (877) 547-9568 (877) 547-9568
Service (419) 909-4172 (419) 909-4172

Reviews

(3,142 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lima Auto Mall from DealerRater.

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My experience dealing with Bill was great.

My experience dealing with Bill was great. He was very knowledgeable about the Blazer I purchased and explained all the gadgets to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This was the best service I have had since I purchased my

This was the best service I have had since I purchased my Cadillac. I will always bring it back to the Lima Auto Mall. Nice people greet me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I drove 3 hours to purchase a Volt and from Lima Auto

I drove 3 hours to purchase a Volt and from Lima Auto Mall and it was an experience worth the drive! From the time I initially contacted Dylan Cook to inquire about the vehicle until the final papers were signed - Dylan was punctual, professional, and made sure that my questions were answered. He had the car ready for our early arrival on a Saturday morning and worked to make the process of buying as quick as possible so I could get back on the road for home. Never once was he pushy or overburdening. I also need to add that Charles (financing) was very knowledgeable in the Used Clean Vehicle tax credit area which was very helpful, and Ryan (used sales manager) made the process smooth and effortless. It is rare in this day to enjoy the experience of buying a car, but this team made the process easy. Keep up the great work guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I made an appointment, and they were waiting for me when

I made an appointment, and they were waiting for me when I got there. Everyone was very friendly and helpful. I knew what model I wanted, and Mr. Dardio helped me get the right style. The paperwork took about an hour, and I drove my car home. The experience was great!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly not pushy listened to what I was looking for

Friendly not pushy listened to what I was looking for Bill Cook was excellent salesman

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Ryan, I appreciate all the hard work you’ve done for me.

Ryan, I appreciate all the hard work you’ve done for me. It’s very appreciated

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Dylan was very patient and knowledgeable making us feel

Dylan was very patient and knowledgeable making us feel at ease during the test drive and purchase.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent service from all involved in the purchase of my

Excellent service from all involved in the purchase of my new Cadillac. Enjoyed the entire experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Was very pleased with the quality of work, they installed

Was very pleased with the quality of work, they installed a new transmission in our traverse. Service personnel were very informative with the time for installation it would take

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Dan was tremendous to work with in my search for a car.

Dan was tremendous to work with in my search for a car. He listened to my request for options and through our many conversation he got to know my personality and selected models to match. The final selection met most of my safety requirements. He was respectful, kind,, reassuring, and fun!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.