Reviews
My experience dealing with Bill was great.
My experience dealing with Bill was great. He was very knowledgeable about the Blazer I purchased and explained all the gadgets to me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This was the best service I have had since I purchased my
This was the best service I have had since I purchased my Cadillac. I will always bring it back to the Lima Auto Mall. Nice people greet me!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I drove 3 hours to purchase a Volt and from Lima Auto
I drove 3 hours to purchase a Volt and from Lima Auto Mall and it was an experience worth the drive! From the time I initially contacted Dylan Cook to inquire about the vehicle until the final papers were signed - Dylan was punctual, professional, and made sure that my questions were answered. He had the car ready for our early arrival on a Saturday morning and worked to make the process of buying as quick as possible so I could get back on the road for home. Never once was he pushy or overburdening. I also need to add that Charles (financing) was very knowledgeable in the Used Clean Vehicle tax credit area which was very helpful, and Ryan (used sales manager) made the process smooth and effortless. It is rare in this day to enjoy the experience of buying a car, but this team made the process easy. Keep up the great work guys!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I made an appointment, and they were waiting for me when
I made an appointment, and they were waiting for me when I got there. Everyone was very friendly and helpful. I knew what model I wanted, and Mr. Dardio helped me get the right style. The paperwork took about an hour, and I drove my car home. The experience was great!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly not pushy listened to what I was looking for
Friendly not pushy listened to what I was looking for Bill Cook was excellent salesman
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ryan, I appreciate all the hard work you’ve done for me.
Ryan, I appreciate all the hard work you’ve done for me. It’s very appreciated
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dylan was very patient and knowledgeable making us feel
Dylan was very patient and knowledgeable making us feel at ease during the test drive and purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service from all involved in the purchase of my
Excellent service from all involved in the purchase of my new Cadillac. Enjoyed the entire experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Was very pleased with the quality of work, they installed
Was very pleased with the quality of work, they installed a new transmission in our traverse. Service personnel were very informative with the time for installation it would take
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dan was tremendous to work with in my search for a car.
Dan was tremendous to work with in my search for a car. He listened to my request for options and through our many conversation he got to know my personality and selected models to match. The final selection met most of my safety requirements. He was respectful, kind,, reassuring, and fun!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
