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Lima Auto Mall

(3,142 reviews)
Visit Lima Auto Mall
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (877) 709-4686 (877) 709-4686
Used (877) 547-9568 (877) 547-9568
Service (419) 909-4172 (419) 909-4172

Reviews

(3,142 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lima Auto Mall from DealerRater.

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I’m in LOVE with MY NEW CAR!

I’m in LOVE with MY NEW CAR!!! One thing Dan is going to do is get you in a car and make sure you get the best he can find for you! I literally love everything about it!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

We will never buy a vehicle any where else, the people at

We will never buy a vehicle any where else, the people at Lima Auto Mall are the best!!!!! Dan is a wonderful salesman!!! He went above & beyond for us!!!! Also, the detail department did the same!! Very hard working and treated us like family!!! Makes all the difference in the world!! I have my dream car & love everything about it!! It's pure luxury!!! Thanks so much Dan and Ryan!!! Really happy beyond words with our XT5!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I want to start by saying we have never used Lima Mall

I want to start by saying we have never used Lima Mall Auto services before. Boy have we been missing out. I sent a message via carfax website and received a prompt call. Ryan was pleasant and set up an appointment for a test drive. He even gave me his personal cell phone number in case I should have any questions. All staff was welcoming and the dealership had a pleasant atmosphere. Mike was knowledgeable about the cars available on the lot that fit our wish list. He was very informative about the different car models and the pros and cons of each. We felt at ease and was not pressured about a sale. They were kind enough to ready a car for us that they just received off a truck, it was still packaged for transport. All staff was very accommodating so we were able to test drive it. I was impressed that each car is detailed and a computer check is done. We were able to review all that was repaired on the car, which was a tremendous help in making our decision. charles was very helpful with the financing. He was able to find us a fantastic interest rate which is unheard of these days. The dealership is 5 generations owned which says a lot! The owners should be proud of the outstanding staff and family quality of care that they provide. I am beyond pleased with every second of our experience! Almost makes me want to buy another car just to experience it all over again.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome Service Crew .

Awesome Service Crew . Clean waiting room, courteous group of people. Take your vehicle there! Thank you!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome experience at Lima Auto Mall.

Awesome experience at Lima Auto Mall. Dan was amazing. Worked with us to get us where we needed to be on the Tahoe and even shared the chocolate covered pretzels his wife made for him! Couldn’t ask for a sweeter experience!🥨🍡🍫💕

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

This dealership is amazing.

This dealership is amazing. The hospitality was great and the accommodation for my family was phenomenal. I’m so glad I came to Dan!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

Dan was absolutely great to work with!

Dan was absolutely great to work with! Definitely recommend Lima auto mall and Dan! Thank you again!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very polite and answered all my questions, also done a

Very polite and answered all my questions, also done a lot of work helping me with a plan that fit what I was looking for, look forward to seeing him when I need another vehicle

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Salesman helped find car and finish deal.

Salesman helped find car and finish deal. Dealership was helpful. Staff was friendly. Enjoyed service

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mike and Brian were very professional and pleasant

Mike and Brian were very professional and pleasant people. If my savings hold out, I may be back!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.