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Lima Auto Mall

(3,142 reviews)
Visit Lima Auto Mall
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (877) 709-4686 (877) 709-4686
Used (877) 547-9568 (877) 547-9568
Service (419) 909-4172 (419) 909-4172

Reviews

(3,142 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lima Auto Mall from DealerRater.

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Dan Cherkas, Lima Chevrolet Cadillac, (Lima Auto Mall),

Dan Cherkas, Lima Chevrolet Cadillac, (Lima Auto Mall), set the bar across the board for a perfect customer experience. Dan, was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. He goes above and beyond for his customers and tries to help as much as possible. It could not have been more seamless and made the process very pleasant. His attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect! I highly recommend Dan and this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Salesman was excellent!

Salesman was excellent! Informative & very patient! Wanted us to be happy with our our purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had a wonderful buying adventure at the dealership.

I had a wonderful buying adventure at the dealership. All the gentleman that I spoke with, were absolutely totally honest and very polite and helped me make my decision. They were very kind and considerate and Dan especially help me set everything up on my car on FaceTime. he is just stack on amazing if every dealership had a Dan they would be so successful. He is just over the top and so blessed with talent. He is a very people person. He’s amazing. He’s on my phone forever for help. I can’t say enough about the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Our dealer was so helpful and thorough while showing me

Our dealer was so helpful and thorough while showing me all the features on the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The dealership had a couple different vehicles that I

The dealership had a couple different vehicles that I liked . I ended upchoosing this one we have done business with them before and we were very happy back then ….good people!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Breet was a pleasure to work with very helpful.

Breet was a pleasure to work with very helpful. When we went for the test drive he took my husband down memory lane with taking us through the collage. Shannon went there 28 years ago and it was the first time he was back in Lima, OH since he graduated from collage. Thank you Brett

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This new 2024 2rs Trax was well worth the wait!

This new 2024 2rs Trax was well worth the wait! Lima Auto Mall were excellent regarding the whole sale! Our salesman Dan, and everyone else that were involved are second to none!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dan, and team were great to work with,throughout the

Dan, and team were great to work with,throughout the entire process. Nice and easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dan, is an awesome salesman.

Dan, is an awesome salesman. I will recommend Lima Auto Mall going forward. Thank you so much !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Your service department has lost a few great employees in

Your service department has lost a few great employees in the last 6-12 months, that's not good ! Keith is doing a fantastic job ! as is Jeff....you can't afford to lose either one !! Keep up the great job !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.