Reviews
WOW !
WOW ! What a pleasant experience we had purchasing our new car at Lima Auto Mall! We were very impressed with the friendly and helpful services of Dan, Mike, Charles and Ryan ! Dan patiently listened to our wants and needs ( and never once became impatient with our million and one “old people “ questions… what a trooper 😉)! With his help and guidance, we were able to find the perfect car for us. We were so happy we were able to stay local with our new car purchase, which makes it comforting to know that Dan and Lima Auto Mall will continue to take good care of us, our new car and any future car purchases. Thanks, again, guys… you make a good team! Kudos on a job well done ! 👏❤️👍
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We showed up at approx the end of your Saturday work
We showed up at approx the end of your Saturday work shift. We actually felt kind of bad about that however, nobody there seemed to mind. Neither Brett or Charles made us feel rushed. This ended up being a very fair (and quick) transaction. Pleased with the entire experience. Thank You
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nice experience with no pressure to buy.
Nice experience with no pressure to buy. It was nice to be updated with the progress throughout the week. Eriq and the other members of the team were helpful and knowledgeable which made our experience a good one.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dan was wonderful to work with!
Dan was wonderful to work with! He made the process very quick and easy! Highly recommend Lima Auto Mall and ask for Dan!! We are very pleased with our purchase!!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is the first time I bought a vehicle from Lima Auto
This is the first time I bought a vehicle from Lima Auto Mall and was very impressed with my salesman Dan Cherkas. Dan was very knowledgeable of the vehicles I was looking at and tech savvy of the options and also navigating though setting everything up once I made the purchase. I have been a GM guy for quite some time and will definitely be getting hold of Dan at Lima Auto Mall the next time I’m looking for a vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We were very pleased with how quickly the service
We were very pleased with how quickly the service department was able to take care of our vehicle. Everyone was more than helpful! It was a great experience,,
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service was the best that anyone could every ask for,
The service was the best that anyone could every ask for, my wife's car had an issue and they got it in and fixed it right the 1st time, why go any place at all when you have this kind of service available right here.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service was the best that anyone could every ask for,
The service was the best that anyone could every ask for, my wife's car had an issue and they got it in and fixed it right the 1st time, why go any place at all when you have this kind of service available right here.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Usually good, but this last service I was extremely
Usually good, but this last service I was extremely disappointed. They did not look at everything I requested and instead said "We went through the 21 points." Then I asked about my under-seat compartment if they could fix it or let me know if I needed to buy a new one. He said "that was not on the order, so you will have to make another appointment."
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We were impressed with the very friendly and helpful
We were impressed with the very friendly and helpful services of Dan, Mike, Charles and Ryan . Dan carefully listened to our wants and needs ( and never became impatient with our million and one “old people “ questions..what a trooper 😉). With his help and guidance we were able to find the right car for us! And we are thrilled we were able to stay local with our purchase!! It is very comforting to know, that Dan and the Lima Auto Mall will continue to take excellent care of us, our new car and any future services! Thanks, again, guys… you make a great team . Kudos on a job well done ! 👏😊
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
