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Bill Harris Auto Center

(146 reviews)

Reviews

(146 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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As Always The service was great. A question about the truck was answered with a review from GM on others with the same problem. Thanks again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Bill Harris Auto Center and we hope to see you again.

Oil Change and Full Detail

Had an oil change and full exterior and interior detail. Butch and Nicole did excellent work. Inside and out the truck looks like new. Definitely worth the money.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Bill Harris Auto Center and we hope to see you again.

Absolutely the best service department

Customer experience scheduled my truck in for routine service, and a clean up - Every single time im greeted by the service department expert that actually worked on my truck, today was Butch - his detail oriented attention to my vehicle and explaining everything that was done, just left me feeling so appreciated as a customer. I would hands down only go to Bill Harris Dealership for service to any vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit!

CJ PROF

Excellent people to deal with! The salses people were very knowlegable and helpful.This was a repeat purchase and as always it was a great buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit!

Safety Recall

I came in for a safety recall. The service department was very knowledgeable and explained everything they were going to do to the vehicle. Happy customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Bill Harris Auto Center and we hope to see you again.

Jessica

Butch cleans my car so good it makes it feel like a brand new car !!!! Thanks Bill Harris the service is great!!nive people too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Bill Harris Auto Center and we hope to see you again.

Scheduled oil change and tire rotation.

Accomidating when needed to change appointment. Did within an hour while I waited. Waiting area clean with coffee available. Everyone friendly. Report card with recommended repairs helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Thank you again for choosing Bill Harris Auto Center and we hope to see you again.

Oil and tire rotation

Bill Harris of Ashland got me right in. Appt as scheduled. Mike my service Rep, kept me updated and was very nice. Socialized with me, just a nice guy. Service was completed faster than anticipated. Mike took time to review all systems and things to watch or check for in near future, or next appt. Building was very clean. Salesmen all took time to say Hi as I looked at showroom cars. Nice visit. Will come back Best Mark

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi there, thank you so much for your positive comments about Bill Harris Auto Center! Thank you again for choosing Bill Harris Auto Center and we hope to see you again.

Excellent Service

The entire staff was extremely cordial and responsive to all of my needs for purchasing a used vehicle. They presented me with options within my budget and helped me select the best decision. Not only did they assist me with the car buying process but they also threw in a remote start, installed, for free. Great service. Thanks to everyone at Bill Harris.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Jeep Service Superb

Raquel Copley in Chrysler-Jeep service is a treasure. She manages customers with politeness and skill. Give that girl a raise and, no, I am not her Mom.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Bill Harris Auto Center and we hope to see you again.