Sims Buick GMC

4.7
(137 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–8:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
(330) 359-1484 (330) 359-1484

Inventory

About our dealership

This seller has been on Cars.com since December 2007.
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure, high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Our online inventory of new and pre-owned vehicles is updated daily.
We invite you to schedule a test drive or stop by our showroom to experience all that we have to offer.
"Where Price Sells Cars!"

Service center

Phone number (330) 359-1484

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–8:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

4.7
(137 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

1.0

daughter very disappointed in simms

My daughter drove a car she was interested in on 4/9 on 4/10 she e mailed sales rep and asked if she could come in tomarrow 4/14 for the sale (she was waiting for bank approval. He said he would put away so no one would buy (this was on sat) he did not ask for money to hold which was her fault but it sold on sat the same day he said would hold for her. She and her husband have been looking for several months. She is very upset and says no more simms Buyer beware!!!!!!!!

5.0

Best Service Ever

They will help you get the best for your money. They understand your needs and the basics of helping you get into the best car for you.

Dealer response

Hello Shanekka. Your satisfaction is important to us, so we want to sincerely thank you for choosing Sims Buick-GMC Truck, Inc. and we hope to see you again soon. Thank you so much for your high rating and for the recommendation. Have an amazing day! Bill Sims

5.0

SHOUT OUT for Ken Mazurkiewicz Jr.

Ken Mazurkiewicz Jr. Is by far the BEST car salesman we have ever dealt with. He was very helpful and patient in finding the best deal to fit our needs. We never felt pressured or rushed. Even after the sale was made he took his time to explain and go over all the features of our new Buick Encore and made sure that we knew our car before we pulled out of the lot. As somewhat technologically challenged seniors we felt very comfortable and knowledgeable about our new vehicle. Our only regret it that we didn’t find Ken Jr. sooner.

1.0

local business manager

price given over the phone was not the price they tried to charge me. when they agreed to service my car for the price i was given they came up with additional work that needed done before they could align it. the labor charge made up for the price. I discovered they aligned the car with a broken spring on the front so I had to replace the front struts and get another alignment. Then they charged me another $100.00 to align it again. then the service manager couldn't face me and the mechanic tried to argue with me about it. they will never see me again and yes this is why i hate dealers

5.0

Sims Buick Ken Jr.

I wanna give a shout out to Ken Markowitz junior Not only did he take the time he got me the best car suited for me with the price I needed I would recommend anyone Best car experience buying ever

1.0

Genie paul

Never go to sims.. Took for check engin light.. Tried to say motor blown... Went to pick up with flat bed for 2nd opion.. Got in to put in nutral car started right up... Runnin perfect... Theives and liers.. Worst place everrrrrrrr

1.5

Uselessness

Took money before anything was finalized. Told was regular practice but know it isnt since cousin used to sell cars. Besides not my first rodeo so know the drill. Thanks for wasting my time and money

4.0

Decent Dealership

The dealership was very responsive in reaching out to me about a used car I had inquired about. They set up a time to come see the vehicle the next day and were very flexible in seeing me close to closing time. Overall the dealership was ok, but the used car building definitely was not as nice as the Buick GMC dealership building. Overall they were quick with responses and although I didn't buy a car through them, they assisted me well in all my questions.

1.5

Not impressed

We purchased a Buick Cascada from this dealership. The salesman was a new hire. Tried waaaayyyy too hard. Mr. Simms walked past us AT LEAST 6 times. Not one time did he speak or even make eye contact with us. Bought the car on employee discount. Battery was dead the following week. (I realize not the dealership fault) but I called thinking they’d send someone to my house to repair or tow- nope, I had to have AAA tow to them. The service manager was rude and disrespectful when I called - said not his fault. This was a totally different than we’d ever had at a dealership. Won’t be purchasing from them again.

5.0

DUDE LOOKING FOR A TRUCK

THIS DEALERSHIP IS VERY GOOD. NO PRESSURE, THE SALES AND MANAGEMENT HAD ONE INTENTION... TO FIND ME THE TRUCK THAT WOULD FIT MY NEEDS AT A VERY GOOD PRICE. EVERY PERSON THAT I MET IN THE PROCESS WAS PERSONABLE AND PLEASANT. I'D RECOMMEND ANYONE LOOKING FOR A VEHICLE TO VISIT THESE CATS. LIKE THE WAY THEY ROLL!

Read all 137 reviews