Sims Buick GMC

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
136 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 7, 2020

    They will help you get the best for your money. They understand your needs and the basics of helping you get into the best car for you.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Hello Shanekka. Your satisfaction is important to us, so we want to sincerely thank you for choosing Sims Buick-GMC Truck, Inc. and we hope to see you... again soon. Thank you so much for your high rating and for the recommendation. Have an amazing day! Bill Sims

  • 5.0 out of 5
    June 29, 2019

    Ken Mazurkiewicz Jr. Is by far the BEST car salesman we have ever dealt with. He was very helpful and patient in finding the best deal to fit our needs.... We never felt pressured or rushed. Even after the sale was made he took his time to explain and go over all the features of our new Buick Encore and made sure that we knew our car before we pulled out of the lot. As somewhat technologically challenged seniors we felt very comfortable and knowledgeable about our new vehicle. Our only regret it that we didn’t find Ken Jr. sooner.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • March 30, 2017

    I went in for an trade in on my 2013 GMC Terrain and left with a brand New 2017 GMC Acadia. My experience was Great! Carl Holbrook is a great person that... will work for you.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    June 25, 2019

    price given over the phone was not the price they tried to charge me. when they agreed to service my car for the price i was given they came up with additional... work that needed done before they could align it. the labor charge made up for the price. I discovered they aligned the car with a broken spring on the front so I had to replace the front struts and get another alignment. Then they charged me another $100.00 to align it again. then the service manager couldn't face me and the mechanic tried to argue with me about it. they will never see me again and yes this is why i hate dealers

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    June 13, 2019

    I wanna give a shout out to Ken Markowitz junior Not only did he take the time he got me the best car suited for me with the price I needed I would recommend... anyone Best car experience buying ever

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    February 13, 2019

    Never go to sims.. Took for check engin light.. Tried to say motor blown... Went to pick up with flat bed for 2nd opion.. Got in to put in nutral car... started right up... Runnin perfect... Theives and liers.. Worst place everrrrrrrr

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 1.0 out of 5
    January 28, 2019

    Took money before anything was finalized. Told was regular practice but know it isnt since cousin used to sell cars. Besides not my first rodeo so know... the drill. Thanks for wasting my time and money

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 4.0 out of 5
    November 30, 2018

    The dealership was very responsive in reaching out to me about a used car I had inquired about. They set up a time to come see the vehicle the next day... and were very flexible in seeing me close to closing time. Overall the dealership was ok, but the used car building definitely was not as nice as the Buick GMC dealership building. Overall they were quick with responses and although I didn't buy a car through them, they assisted me well in all my questions.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 2.0 out of 5
    June 14, 2018

    We purchased a Buick Cascada from this dealership. The salesman was a new hire. Tried waaaayyyy too hard. Mr. Simms walked past us AT LEAST 6 times.... Not one time did he speak or even make eye contact with us. Bought the car on employee discount. Battery was dead the following week. (I realize not the dealership fault) but I called thinking they’d send someone to my house to repair or tow- nope, I had to have AAA tow to them. The service manager was rude and disrespectful when I called - said not his fault. This was a totally different than we’d ever had at a dealership. Won’t be purchasing from them again.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 16, 2017

    THIS DEALERSHIP IS VERY GOOD. NO PRESSURE, THE SALES AND MANAGEMENT HAD ONE INTENTION... TO FIND ME THE TRUCK THAT WOULD FIT MY NEEDS AT A VERY GOOD PRICE.... EVERY PERSON THAT I MET IN THE PROCESS WAS PERSONABLE AND PLEASANT. I'D RECOMMEND ANYONE LOOKING FOR A VEHICLE TO VISIT THESE CATS. LIKE THE WAY THEY ROLL!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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