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Diane Sauer Chevrolet, Inc.

(114 reviews)

Reviews

(114 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Experience at Diane Sauer Chevrolet

Christopher Whetzel was very helpful and knowledgeable about the vehicle. He spent a lot of time with me explaining everything. Everyone was very courteous and helpful. I would definitely recommend Christopher and Diane Sauer Chevrolet to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

New Sonic

Great customer focus and knowledgeable friendly sales personnel. Excellent inventory to choose from.it was a fast and efficient trade in Andover all purchase experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New truckmlease

Great customer service Ken took time to explain options on the lease took time to explain all features on delivery also had a follow up call to be sure all was well

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Great Experience

I wanted a small SUV with AWD. Chevy filled my expectations. What is very important to me is CUSTOMER Service. Diane Sauer Chevrolet fulfilled my expectations. I have visited quite a few dealerships for over 40 years....and Diane Sauer is tops in my book. Sales A+ ! No pushy, annoying, irritating sales or phone calls etc. Knowledgeable, nice people !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Awesome and efficient!

My salesman Shawn Curry was very helpful and to the point. I would recommend him and this dealership to anyone who asks me. Great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Customer Comes First

Great customer interaction with the Sales Dept. and Service Dept. The customer is #1 and is treated as such. No pressure to the customer. Service is top notch. People are very friendly and know the vehicles to troubleshoot problems. So from the time with the Sales Dept. to Service the customer is treated with kindness and respect.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great experience!

Very happy with my new car experience. Brian was professional and helpful. Many cars to choose from and was ready as promised. Everyone I encountered was friendly and appropriate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

geat service

lights were installed properly on my truck dealer has nice customer waiting area the salesman I purchased my truck from made sure I was being taken of

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Only Place I Buy My Cars

My sales man Ken didn't stop till he got me exactly what I needed for a price of a vehicle!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Phenomenal service

The manager and service reps went out of their way to ensure my satisfaction. They took care of things I didn't even ask to have done that made me very happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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