Reviews
Write a reviewVery pleased with the way everything went and the customer service. Wished I would?ve known about them before. As long as I need cars, I will definitely be going back
Very pleased with the way everything went and the customer service. Wished I would?ve known about them before. As long as I need cars, I will definitely be going back
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words, Geri! We're thrilled to hear that you had a great experience with us at Cole Valley Chevrolet. Your satisfaction means a lot, and we appreciate your commitment to returning in the future. We look forward to assisting you with your car needs again! The Cole Valley Chevrolet Team
Thank you Roger and team for another wonderful buying experience. Cole Valley in Newton Falls has always surpassed our expectations when buying a new Chevrolet.
Thank you Roger and team for another wonderful buying experience. Cole Valley in Newton Falls has always surpassed our expectations when buying a new Chevrolet.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words, Brent! We’re thrilled to hear that you had another wonderful buying experience at Cole Valley Chevrolet. It’s always our goal to surpass expectations, and we're glad to know that Roger and the team provided that for you. We look forward to seeing you again for your next Chevrolet purchase! The Cole Valley Chevrolet Team
Fantastic dealership to buy a new vehicle and the customer service was amazing. I would recommend Cole Valley to everyone.
Fantastic dealership to buy a new vehicle and the customer service was amazing. I would recommend Cole Valley to everyone.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review, Hannah! We’re thrilled to hear that you had a fantastic experience at Cole Valley Chevrolet and that our customer service met your expectations. Your recommendation means a lot to us. We look forward to assisting you again in the future! The Cole Valley Chevrolet Team
2nd vehicle from Cole Valley Chevrolet, and I have always had a great experience with them!
2nd vehicle from Cole Valley Chevrolet, and I have always had a great experience with them!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful feedback, Henry! We're thrilled to hear that you've had a great experience with us at Cole Valley Chevrolet and that you've chosen us for your second vehicle. We appreciate your loyalty and look forward to serving you again in the future. If you have any questions or need assistance, don’t hesitate to reach out! The Cole Valley Chevrolet Team
Great service. Explained everything, and helped me to understand the paperwork. Knew all of the controls of the car I just purchased and explained it to me very nicely. Very knowledgeable.
Great service. Explained everything, and helped me to understand the paperwork. Knew all of the controls of the car I just purchased and explained it to me very nicely. Very knowledgeable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your wonderful review! We're thrilled to hear that you received great service and that our team helped you understand everything related to the paperwork and your new car. At Cole Valley Chevrolet, we strive to provide knowledgeable support to ensure a smooth experience for our customers. We look forward to seeing you again and hope you enjoy your new vehicle! The Cole Valley Chevrolet Team
Always a great experience with Cole Valley Chevrolet! I would highly recommend purchasing a vehicle from them!
Always a great experience with Cole Valley Chevrolet! I would highly recommend purchasing a vehicle from them!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your wonderful review! We're thrilled to hear that you've always had a great experience with Cole Valley Chevrolet. Your recommendation means a lot to us. We look forward to assisting you again in the future! The Cole Valley Chevrolet Team
Employees were very rude. Reached out a few times w/ some questions about my vehicle post purchase and my calls were not returned. When I was finally able to reach someone at the dealership she was extremely rude and threatening. Look elsewhere if you're going to purchase a vehicle.
Employees were very rude. Reached out a few times w/ some questions about my vehicle post purchase and my calls were not returned. When I was finally able to reach someone at the dealership she was extremely rude and threatening. Look elsewhere if you're going to purchase a vehicle.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Customer satisfaction is one of our main priorities, and it seems as if we did not meet your expectations, John. We understand the car-purchasing process may be stressful and time-consuming, but our staff is dedicated to making that process as fast and easy as possible. If there is anything our staff can do to fix your experience, please do not hesitate to reach out to us directly. The Cole Valley Chevrolet Team
Tyler Cole was great to work with! He explained all of the information on my new vehicle and made sure I understood all of the features! I would highly recommend this dealership for purchasing a new or pre-owned vehicle!
Tyler Cole was great to work with! He explained all of the information on my new vehicle and made sure I understood all of the features! I would highly recommend this dealership for purchasing a new or pre-owned vehicle!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to write about your experience with us, Frances! At Cole Valley Chevrolet, we work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy Tyler was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. The Cole Valley Chevrolet Team
FANTASTIC PLACE TO PURCHASE A VEHICLE EVERYONE WAS FRIENDLY! Tyler was great to work with and so was Dana! I wouldn't want to go anywhere else.
FANTASTIC PLACE TO PURCHASE A VEHICLE EVERYONE WAS FRIENDLY! Tyler was great to work with and so was Dana! I wouldn't want to go anywhere else.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review, Anthony! We greatly appreciate your feedback and hope to welcome you back to our dealership soon. The Cole Valley Chevrolet Team
Owners Son was TOTALLY Sarcastic -RUDE even! Finance Lady SOLD me! Never even Cleaned in OR out-SOLD WITH FACTORY RECALL ON DRIVERS AIRBAG WHICH IS AGAINST THE LAW!!! ! ☠️
Owners Son was TOTALLY Sarcastic -RUDE even! Finance Lady SOLD me! Never even Cleaned in OR out-SOLD WITH FACTORY RECALL ON DRIVERS AIRBAG WHICH IS AGAINST THE LAW!!! ! ☠️
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- 2.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We acknowledge your review and are currently looking into the events you’ve detailed.