Reviews
Steve and The North Canton Spitzer Family worked hard to get us in the vehicle that we wanted and needed it. Five star quality.
Steve and The North Canton Spitzer Family worked hard to get us in the vehicle that we wanted and needed it. Five star quality.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the five star review. We’re delighted Steve helped you secure the used GMC Acadia that met your needs. We look forward to assisting you again.
Every one was so kind and helpful. Always checking on me asking if I needed anything. Very good experience
Every one was so kind and helpful. Always checking on me asking if I needed anything. Very good experience
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
John and our staff are delighted you felt supported during your Chevrolet Trax purchase. We’re glad the team checked in regularly to make sure all your needs were met. Thank you for sharing your positive experience.
Jared is my service technician at Spitzer North Canton, and his service is outstanding. He consistently goes above and beyond to ensure everything is taken care of and always takes the time to explain what needs to be done. He is professional, knowledgeable, and genuinely cares about his customers. It's rare to find someone with his level of dedication and customer service. I highly recommend Jared to anyone looking for exceptional service.
Jared is my service technician at Spitzer North Canton, and his service is outstanding. He consistently goes above and beyond to ensure everything is taken care of and always takes the time to explain what needs to be done. He is professional, knowledgeable, and genuinely cares about his customers. It's rare to find someone with his level of dedication and customer service. I highly recommend Jared to anyone looking for exceptional service.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Delighted to hear Jared’s professionalism and expertise ensured your Buick Enclave received outstanding service. We appreciate you highlighting his clear explanations and extra attention to every detail.
Being $5000 in debt from the previous vehicle I was sold at Spitzer that was in the shop literally every month is horrible. I wish the Spitzer family would give their managers authority to honor the loan price value towards a new vehicle in circumstances where the vehicle that a customer had for only 2 years has serious, constant issues. But Nick Moran was very helpful, respectful, and patient. I appreciate his help in getting me a reliable vehicle this time.
Being $5000 in debt from the previous vehicle I was sold at Spitzer that was in the shop literally every month is horrible. I wish the Spitzer family would give their managers authority to honor the loan price value towards a new vehicle in circumstances where the vehicle that a customer had for only 2 years has serious, constant issues. But Nick Moran was very helpful, respectful, and patient. I appreciate his help in getting me a reliable vehicle this time.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for your review. We're happy Nick was helpful, respectful and patient. We truly appreciate your business.
Scott was fantastic and it was a pleasure to work with him. Amy was super fun and made the signing process easy.
Scott was fantastic and it was a pleasure to work with him. Amy was super fun and made the signing process easy.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
What a pleasure to learn Scott provided such great service and Amy made signing the paperwork seamless. Congratulations on your new Chevrolet Trax. Enjoy every journey on the road ahead.
Kenny Smith was great to work with, he was the absolute best to work with
Kenny Smith was great to work with, he was the absolute best to work with
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for recognizing Kenny’s outstanding assistance. We’re happy he made buying your used Ram 1500 a smooth experience and we look forward to serving you again.
Steve was the best when we purchased the car and has gone above and beyond with some minor things after. When the time comes for another vehicle, I hope Steve is still around. He even assisted with our daughter's Trax that she did not purchase there.
Steve was the best when we purchased the car and has gone above and beyond with some minor things after. When the time comes for another vehicle, I hope Steve is still around. He even assisted with our daughter's Trax that she did not purchase there.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience and for the kind words about Steve. We’re glad he could help with your Nissan and your daughter’s Chevrolet. When you’re ready for another vehicle, we look forward to working with you again.
Very friendly Was a very good experience with friendly service and very respectful Would buy from them again
Very friendly Was a very good experience with friendly service and very respectful Would buy from them again
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing that our team provided friendly and respectful service while you picked up your Chevrolet Equinox. We’re glad the process was smooth and enjoyable for you. We look forward to assisting you again whenever you’re ready.
They were very amazing people to work with and went the extra mile to help us
They were very amazing people to work with and went the extra mile to help us
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re delighted our team went the extra mile for you. Thank you for choosing us for your Chevrolet purchase. We appreciate your kind words and look forward to helping you again.
He got me a new truck alright but I was never made aware that it was going to cost me a half dozen new dings on my credit or that I was going to end up paying $49k for a truck that they wanted $20k for when I make $64k/year, had a trade in, and had a credit score of 700, and I put down $1k. They also told me That Capital One was their preferred lender when it turns out that they are considered a predatory loan company. JDBNow wasn't much better. All should be investigated by the Ohio Attorney General and I got that ball rolling,
He got me a new truck alright but I was never made aware that it was going to cost me a half dozen new dings on my credit or that I was going to end up paying $49k for a truck that they wanted $20k for when I make $64k/year, had a trade in, and had a credit score of 700, and I put down $1k. They also told me That Capital One was their preferred lender when it turns out that they are considered a predatory loan company. JDBNow wasn't much better. All should be investigated by the Ohio Attorney General and I got that ball rolling,
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please reach out to us at your convenience.