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Wayne Thomas Chevrolet

(36 reviews)

Reviews

(36 reviews)

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We were shopping for a vehicle seen one online that Wayne THOMAS had listed, so we worked a deal out over the phone. We were a good an hour and a half drive away, so we decided to drive there and met with the manager they gave us the deal. And we met with the salesman, we ended up sitting on the other end of the dealership, just my wife and myself for a good hour with no response from either salesman or manager or anything that was going on. We got up and walked out. Was not a good day

We were shopping for a vehicle seen one online that Wayne THOMAS had listed, so we worked a deal out over the phone. We were a good an hour and a half drive away, so we decided to drive there and met with the manager they gave us the deal. And we met with the salesman, we ended up sitting on the other end of the dealership, just my wife and myself for a good hour with no response from either salesman or manager or anything that was going on. We got up and walked out. Was not a good day

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Al, we're sorry that you didn't have a completely satisfying visit. Would it be possible for someone from our management team to reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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Savannah, our service coordinator, was great! She is a great representative of the WT Chevrolet dealership. Her attention to our request was very reassuring and handled professionally.

Savannah, our service coordinator, was great! She is a great representative of the WT Chevrolet dealership. Her attention to our request was very reassuring and handled professionally.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Purchased a vehicle today.... Wonderful experience! Mike B. assisted me and was super helpful! No pressure, no non-sense. He made my experience very pleasant! Plus I got a great deal! Tim K. did our financing/Paperwork.....super guy! So very helpful! Wayne Thomas Chevrolet is definitely the place to go!

Purchased a vehicle today.... Wonderful experience! Mike B. assisted me and was super helpful! No pressure, no non-sense. He made my experience very pleasant! Plus I got a great deal! Tim K. did our financing/Paperwork.....super guy! So very helpful! Wayne Thomas Chevrolet is definitely the place to go!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Quick and easy no pressure experience. Got the vehicle we were looking for with what we wanted on it.

Quick and easy no pressure experience. Got the vehicle we were looking for with what we wanted on it.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Brought vehicle in to clear up the noise in or around tire, problem still exists

Brought vehicle in to clear up the noise in or around tire, problem still exists

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I recently purchased a vehicle from Wayne Thomas Chevrolet and had an exceptional experience with Salesman Mitch! He was very helpful, honest, and made the process smooth and easy. I highly recommend this dealership and Mitch to anyone looking for a great car-buying experience!

I recently purchased a vehicle from Wayne Thomas Chevrolet and had an exceptional experience with Salesman Mitch! He was very helpful, honest, and made the process smooth and easy. I highly recommend this dealership and Mitch to anyone looking for a great car-buying experience!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Andre and Preston are the absolute best there is. If you are looking for a vehicle I highly recommend this dealership and these sales representatives. Fast friendly service, no pressure, and an overall great experience. My next purchase will be from Wayne Thomas Cadillac/Chevrolet.

Andre and Preston are the absolute best there is. If you are looking for a vehicle I highly recommend this dealership and these sales representatives. Fast friendly service, no pressure, and an overall great experience. My next purchase will be from Wayne Thomas Cadillac/Chevrolet.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Wayne Thomas' people lied to me about the previous damage disclosure of the 2009 HHR my wife and I bought. They even tried to make me pay for a replacement front wheel, that was visibly bent. They claimed the car had not been wrecked, but covered up the body damage, and repaint in some places. I will never buy from such a shady dealership, again!!! AND, you have my permission to notify Wayne Thomas dealership. I want people to know just how crooked they are!

Wayne Thomas' people lied to me about the previous damage disclosure of the 2009 HHR my wife and I bought. They even tried to make me pay for a replacement front wheel, that was visibly bent. They claimed the car had not been wrecked, but covered up the body damage, and repaint in some places. I will never buy from such a shady dealership, again!!! AND, you have my permission to notify Wayne Thomas dealership. I want people to know just how crooked they are!

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The staff is super helpful and friendly. They were amazing with us when we traded our vehicle for another one. They went above and beyond especially Preston he was our salesman he's the best.

The staff is super helpful and friendly. They were amazing with us when we traded our vehicle for another one. They went above and beyond especially Preston he was our salesman he's the best.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Me and my husband had been looking at small trucks for awhile we decided to ride to asheboro today Tyler came out and talked to us and he was very very good the guys that work there are very nice we worked out a great deal and came home with my very first brand new truck I highly. recommend thomas chevrolet great exprience

Me and my husband had been looking at small trucks for awhile we decided to ride to asheboro today Tyler came out and talked to us and he was very very good the guys that work there are very nice we worked out a great deal and came home with my very first brand new truck I highly. recommend thomas chevrolet great exprience

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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