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Lithia Chevrolet GMC of Helena

(437 reviews)
Sales hours: 8:30am to 7:00pm
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–7:00pm 7:30am–5:30pm
Saturday 8:30am–7:00pm Closed
Sunday 11:00am–5:00pm Closed
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
New (406) 558-2655 (406) 558-2655
Used (406) 558-2652 (406) 558-2652
Service (844) 339-4589 (844) 339-4589

Reviews

(437 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chevrolet GMC of Helena from DealerRater.

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My salesman Marc was great to deal with, no pressure. He...

My salesman Marc was great to deal with, no pressure. He listened to what I wanted and understood that I would not make a hasty decision. I would recommend him. It took almost 3 weeks dealing with the dealership directly to get my car starter set up and 5 phone calls so that was a pain.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your great review! We're glad to have Marc on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Thank you, Brent Eddy General Manager

New Sale

Overall very excited and will recommend to other people

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thomas, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! All the best, Brent Eddy General Manager

is this dealer selling used cars as new?

we recently bought a "NEW" buick only to find it had a previous " trp" issued to someone else. we have not been able to register the car with the state. they gave us the run around just a clerical error. it has been going on for 40 days.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Wonderful Service

I thought I was in a situation where I was stuck in a lease that was running out of miles, but Josh was wonderful! The no pressure approach and the dealership's willingness to go the extra mile made all the difference. We are now free to roam and couldn't be happier!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

At Chevrolet Buick GMC of Helena, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Thank you, Brent Eddy General Manager

Awesome

Easy to deal with, not at all pushy, and more than competitive pricing on the sales front. Parts department was also great to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Thank you, Brent Eddy General Manager

Sales Associate

The sales person, Chris Holcombe, was very helpful, knowledgeable, and friendly. He was not high pressure. He helped with all aspects of my purchase of the Subaru!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Chevrolet Buick GMC of Helena. Thank you so much for your business and please let us know if there's anything else we can do for you. Thank you, Brent Eddy General Manager

New Pickup Purchase

Taustin was a delight to work with. He took the time to explain the pickup and all of the components. He thoroughly went through all the paperwork and explained or provided an answer to all my questions. He reassured me that if I had any additional questions with the operation of the pickup to call him or stop in and he would be more than happy to explain again. "Computers are definitely not my thing - but he did simplify it for me!!!! Thanks Taustin for all your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Thank you, Brent Eddy General Manager

accessories

Jim Bodel is an excellent representative of your store - also the installer (who I did not get his name) did a great job and was very careful with my vehicle, which I totally appreciate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Steve, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Thank you, Jim Bodle Service Manager

Chevrolet of Helena

I had a good buying experience. My salesman, Landon, was excellent. I felt that I received a fair trade and a fair new truck price. There was a large truck selection to pick from.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dan, thank you and congratulations on your purchase! Landon is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. If you have any questions, please do not hesitate to come see us. Have a great day! Thank you, Brent Eddy General Manager

GMC Acadia

The salesman and sales manager were great! They got me into a car quickly, and even went and picked it up from another dealership. They were willing to go the extra mile for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kim, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Thank you, Brent Eddy General Manager