Skip to main content

BMW of Toledo

(1,000 reviews)
Visit BMW of Toledo
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–3:30pm
Sunday Closed Closed

Reviews

(1,000 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Toledo from DealerRater.

Want to share your experience with this dealership?

Write a review

Great attention to detail and openly communicates with...

Great attention to detail and openly communicates with client on current status of vehicle helping to manage expectations throughout the entire service process and completion.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

John Iseler is great in your service dept.

John is terrific. Love to work with him every time i need something. Dave emerine before him as well. Very proactive in thought on what's important to clients when in for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

Always great service at BMW of Toledo. That’s been true...

Always great service at BMW of Toledo. That’s been true for the last 25 years. I trust the service guys there to perform solid repairs and explain the reasons for the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

The people are great and the cars are excellent! The...

The people are great and the cars are excellent! The service department is very willing to work with my schedule and people there know me by name

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your service experience with us! We appreciate your business and look forward to serving you again in the future!

Mason is a good and genuine salesman. He dedicated a lot...

Mason is a good and genuine salesman. He dedicated a lot of his time in trying different cars for us. Scott is a great manager too. I appreciate all of his help and efforts to make the deal happen!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

Purchased just after Covid-19 reopening. Safety protocols...

Purchased just after Covid-19 reopening. Safety protocols were followed which made me comfortable. Glenn in sales and Ross in management worked diligently with me to get me to a payment I was comfortable with. Communication turnaround was quick when I had questions about the details of the sale. After my test drive, the buying process was very efficient. I expected to be at the dealership much longer than I actually was. Bailey was very helpful in helping me understand vehicle features and setting up the app, and she made herself available for questions after the purchase. I will recommend this dealership to everyone interested in a BMW.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and recommendation! We appreciate your business and look forward to serving you again in the future!

Fast, professional, and courteous. They answered all of...

Fast, professional, and courteous. They answered all of my questions, and got me in and out. I would reccomend BMW of Toledo to anyone. A+

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and recommending our dealership!

They were very knowledgeable and very helpful on finding...

They were very knowledgeable and very helpful on finding me a car that I love. Sammy is a great person to help you get the kind of vehicle you want. Great customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

Came in from Michigan Excellent service, very friendly,...

Came in from Michigan Excellent service, very friendly, no complaints at all. Sammy took care of me and made sure I was satisfied, felted like home.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

Prompt clean and knowledgeable. Service experience is...

Prompt clean and knowledgeable. Service experience is always very professional. Not sold stuff I don't need and no fouling up presets. That is all I have.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!