Reviews
Met with Chris Miller about the M2. He was open and clear...
Met with Chris Miller about the M2. He was open and clear about the car history and what was done on it. He walked through finance options clearly. All in all great and quick buying experience at BMW of Toledo.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!
Great service and customer service. Kyle kept me informed...
Great service and customer service. Kyle kept me informed on the status of my car. The loaner car was very nice and clean. I love the service at BMW.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and sharing your service experience with us! We appreciate your business and look forward to serving you again in the future!
I purchased my car from this dealership because of my...
I purchased my car from this dealership because of my past history in both purchasing and servicing cars there. I find the staff to be incredibly friendly, competent, and always make happen what needs to be. Incredibly happy my experience from purchase to service to trade in (repeat)
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!
The financial guy is arrogant.The vehicles are great,...
The financial guy is arrogant. The vehicles are great, the employees are just ok.Service is not to the vehicle level. The financial process is too long.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We truly apologize your experience has led you to leave us a negative review. Customer satisfaction is our top priority and appreciate you bringing this matter to our attention giving us the opportunity to look into this further. We have forwarded your concerns to proper management. We would love the chance to speak more to you about this but unfortunately we are unable to find anything under this name. When you have a moment we would appreciate any additional information you can provide to investigate this further- Name vehicle is under? How can we reach you? Please forward this information to customersupport@yarkauto.com. We look forward to hearing from you.
NEW CAR PURCHASE
GREAT EXPERIENCE - EASY TO WORK WITH STEVE KIZEWIC AND ROSS RECTOR- SPECIAL THANKS TO GENIUS EMPLOYEE'S JAYME AND BAILEY ON ALL MY TECHICNAL QUESTIONS
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!
Did a great job of troubleshooting my problem which...
Did a great job of troubleshooting my problem which turned out to be driver error. Service department was very gracious. Thanks for a great job
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and sharing your service experience with us! We appreciate your business and look forward to serving you again in the future!
purchasing a car during the covid-19 pandemic was a...
purchasing a car during the covid-19 pandemic was a little different. The purchase went without a problem. Everyone was helpful, respectful and courteous. They were fair with my trade in. I would recommend them.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review and recommendation! We appreciate your business and look forward to serving you again in the future!
Jim was great
JIm provided a loaner to us at no cost. The recall created a problem and service needed the car for a few days to correct the problem. Jim was very considerate. I needed to go to Cleveland. he did not keep us waiting, just gave us a loaner and said he was sorry for the inconvenience. He is an asset to your dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!
I was emailed about having 500 dollars off if I was a 1st...
I was emailed about having 500 dollars off if I was a 1st responder and was not given that offer when I was at the dealership. I wonder why?.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We truly apologize your experience has led you to leave us a negative review. Customer satisfaction is our top priority and appreciate you bringing this matter to our attention giving us the opportunity to look into this further. We have forwarded your concerns to proper management. We would love the chance to speak more to you about this but unfortunately we are unable to find anything under this name. When you have a moment we would appreciate any additional information you can provide to investigate this further- Name vehicle is under? How can we reach you? Please forward this information to customersupport@yarkauto.com. We look forward to hearing from you.
This dealership has been wonderful to work with...
This dealership has been wonderful to work with especially our advisor Jim McAuley who always advises us in a professional and courteous manner with all our vehicles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!