Skip to main content

BMW of Chattanooga

(864 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 8 awards
2024 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2024 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (855) 885-1882 (855) 885-1882
Used (855) 875-7799 (855) 875-7799
Service (855) 957-3002 (855) 957-3002

Reviews

(864 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Chattanooga from DealerRater.

Want to share your experience with this dealership?

Write a review

This was a great experience with awesome personalize

This was a great experience with awesome personalize interaction. Everyone went out their way to be accommodating and to make sure we had a seamless experience for our purchase. We drove from Atlanta to purchase our car. I would recommend this dealership every time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Sheree, your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Dealer response

Sheree, your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Pleasant and easy buying experience.

Pleasant and easy buying experience. No pressure and prices are upfront! Staff is friendly and professional as well as extremely knowledgeable about what they sell.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Nathan was extremely knowledgeable about the vehicles and

Nathan was extremely knowledgeable about the vehicles and very friendly. The process was so easy and enjoyable! Financing with Shan was pleasant as well and very informative.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Pleasure to work with on my BMW purchased today.

Pleasure to work with on my BMW purchased today. Not easy to just make decision on vehicle and leave a deposit. They have their rules about purchase agreements. The vehicle is not yours until financing is completed or you show them a certified check and all insurance is verified.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We're so glad you had a positive experience, but we’d love to learn more about how we can make it a 5-star experience next time. Your feedback is important to us! Please reach out to us directly—we’re always looking for ways to improve.

From start to finish was easy to work out the details and

From start to finish was easy to work out the details and trade over the phone before traveling up to them. Lot more professional than some BMW dealers in GA!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Everyone was extremely kind and helpful.

Everyone was extremely kind and helpful. Our sales representative Jacques Smith was outstanding! Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I worked with Christine Dumas.

I worked with Christine Dumas. She is the best. Upfront and honest. I wish every car buying experience was as good as this one. Thank you Christine!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Great experience buying my wife a new BMW!

Great experience buying my wife a new BMW! Salesman was great and wasn’t pushy. We had time to make choices and drive a couple of cars. They actually worked late dealing with us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I recently bought a car from this dealership from out of

I recently bought a car from this dealership from out of state. My salesman Rodney helped me every step of the way to completing my purchase. I have had trust issues with dealerships for years but this is the first dealership I can say I trust 100%.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great experience.

Great experience. Everything went smooth as could be. Very happy with the professionalism. Also everyone was very knowledgeable. Sales and management was exceptional. Follow up with financial department was excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Steve, thank you for taking the time to leave a review for us at BMW of Chattanooga. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!