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BMW of Chattanooga

(864 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 8 awards
2024 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2024 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (855) 885-1882 (855) 885-1882
Used (855) 875-7799 (855) 875-7799
Service (855) 957-3002 (855) 957-3002

Reviews

(864 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Chattanooga from DealerRater.

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This is my 4th BMW purchase and third with BMW of

This is my 4th BMW purchase and third with BMW of Chattanooga. Jacques Smith was amazing to work with and really focused not only on my needs as an owner but also making sure I got the best value for the money! I highly recommend Jacques and the BMW team if you are looking to purchase a vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are so pleased you enjoyed your visit to BMW of Chattanooga! Please don't hesitate to reach out if there's anything additional we can do for you.

Philip and Brandon made the car buying process smooth and

Philip and Brandon made the car buying process smooth and enjoyable. The Volkswagen Jetta we purchased was in very good condition and an excellent value.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Professional, courtesy, knowledgeable staff.

Professional, courtesy, knowledgeable staff. My sales representative was incredibly helpful finding a vehicle and expediting the sales process. The facility is top notch. Overall a stress free experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Rodney was outstanding and I would recommend him for your

Rodney was outstanding and I would recommend him for your new car needs. Sales manager was helpful and very involved as well. The dealership staff was friendly and helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Best car purchase ever at BMW of Chattanooga.

Best car purchase ever at BMW of Chattanooga. Our Client Advisor (Salesman), Jacques Smith, was fantastic. We found him to be very knowledgeable, compassionate, understanding, and patient. My wife and I highly recommend requesting him to be your Advisor. The Sales Manager, David Goforth, was great. He was very approachable and easy to work with. The finance officer, Brandon Tanos, was very good and really comprehensive in explaining and answering the various details. The ?BMW Genius?, Ayden Haley, is truly a genius at explaining how the technology worked and the processes to be used to complete the various needs for safe, comfortable, and a wonderful driving experience. The vehicle is really a work of art and technology. Very happy that we are new ?family members? at BMW of Chattanooga.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

It was a really pleasant experience from walking in the

It was a really pleasant experience from walking in the door to working the deal on a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Car buying experience was great the whole way through.

Car buying experience was great the whole way through. Sales and service staff are very knowledgeable and they treat you like family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Everyone from the Service Dept.

Everyone from the Service Dept. to the Sales Dept. to the Finance Dept. were friendly and helpful. Rodney, my salesman, even called me the next day to check on me and my new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Excellent service from start to finish.

Excellent service from start to finish. The team was professional, transparent, and efficient. Highly recommend for a seamless car-buying experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jacques Smith and the entire team at BMW of Chattanooga

Jacques Smith and the entire team at BMW of Chattanooga were wonderful to work with! I’m a longtime BMW owner and would say this purchase was one of the easiest and best. Excellent customer service by Jacques on a busy end of year afternoon. Jacques is a hard worker, personable and was very thorough in explaining all of the X7 options. Brandon Tanos provided just the right amount of explanation for financing options. Great experience overall and worth the drive from Atlanta!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!