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BMW of Fort Myers

(874 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
New (888) 688-8571 (888) 688-8571
Used (888) 690-0318 (888) 690-0318
Service (888) 690-2573 (888) 690-2573

Reviews

(874 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Fort Myers from DealerRater.

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Buying a CPO out of state

I am in the process of buying a CPO 540i sight unseen(having it shipped to me in Va) and so far the experience has been great. Chris Hockett, my sales advisor, has done a really good job communicating and accommodating some specific requests for making sure the car is conditioned properly and cosmetically correct. I've bought a lot of cars and this process has been smooth so far.I will update after I receive the car but so far it's been a very pleasant process and Chris has been very patient with my particularity on the vehicle detail.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Chris W, we're happy you found our staff to be so supportive during your experience here at BMW of Fort Myers. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Way too long

Routine service work was schedule for 1 hour. The service took 2 1/2 hours!

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Carolyn Mcclaine, it's upsetting to hear that your experience was anything but stellar. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

850i service

Excellent and quick service , everyone was very polite and helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Robert Mcclelland, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Service

I just had an oil change and service check. Fast, efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Great Experience

John F. was informative and made the buying process simple.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Michelle, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

service

Excellent service today as usual with a nice car wash

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Ross Nelson, thank you so much for your positive comments about BMW of Fort Myers!

Very happy with my purchase from BMW of Fort Myers

I am very happy with the purchase of my 340i from BMW of Fort Myers. Simple and easy process.... I saw a car online, they held it for me the next morning to come see (I am about 90 minutes away). While the initial figures weren't where I was hoping, they worked with me quickly to make me happy so we completed the purchase and I am a happy customer!! No BS games like I usually expect when trying to buy a used car. Julian helped me initially with the online inquiry and appointment to test drive, Patrick helped me with the trade in evaluation and test drive, then Alberto the finance manager helped me with the paperwork to close it out. 5 stars for each of them..... Thanks again BMW of Fort Myers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Maurie West, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Fort Myers. We look forward to your next visit! Take care!

Happy customer

Was looking for a replacement for my expiring BMW lease so I traveled up from Naples to test drive an M2 at the BMW of Fort Myers and met with the sales associate - Chris Hockett. That car was a little rough as a daily driver so was on the look out for an M240i instead. A week or two later, Chris had a convertible version come in which I test drove but I really wanted a coupe. A few weeks later Chris contacted me about a lease return of an M240i. I checked it out and purchased it a week later. Chris and the dealership went above and beyond during the whole process. I never felt pressure to make decisions and they fixed up the cosmetic issues with car including scratches and dents very well. I would genuinely recommend Chris and this dealership. Easy to work with unlike other car dealerships in the region.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jason - Naples, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Fort Myers. If you have any further questions, please give us a call. We're always happy to help!

Bmw service Ft Myers

Disappointed that very few masks worn, my specialist, Jose, did wear a mask, as I requested, and provided me with a safe seat zone outside.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Car service

Quite pricey but excellent service. I have the same service advisor from the day I bought my car there. I am very happy with her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Velimir Micovic, thank you so much for your high rating!