Reviews
Outstanding Customer Service
All visits to the dealership have been pleasant. Best customer service .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Georgina Garcia, thank you for taking the time to leave a review for us at BMW of Fort Myers. We're happy we could meet your expectations! We hope you have a wonderful day!
2019 BMW 740i from BMW of Fort Myers
Great service facilities from buying to service to retail gift shop. We friendly staff and family oriented atmosphere. Best deals in the whole region!!! Nicely picked inventory.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Dan Tomchak, thank you for taking the time to leave a review for us at BMW of Fort Myers. We're happy we could meet your expectations! We hope to see you again soon!
Tim Cordes
Owning a BMW is a great experience, but this dealership takes ownership to a whole new level.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tim Cordes, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Dishonest and untrustworthy
I called interested in a vehicle and Julian was helping me who I thought was helping me since “he only has happy customers”. we agreed about a price over the phone and I called my family to make sure they were okay with it and when i call back and tell him i’m ready to put a down payment on it he tells me there is someone else interested in it and hung up on me. I called back 20 minutes later and spoke to the sales manager who said that the price we agreed was not the right price and that I was wrong and it’s my fault for taking so long to agree. Do not go to this dealership and do not do business with Julian or his Sales Manager. They are a bunch of snakes.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great Job!
I always take my car to John Ricciardo for service. He stays on top of my car?s maintenance and I don?t have to worry about anything. Always ask for John!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Charles Bagley, we're happy you found our staff to be so supportive during your experience here at BMW of Fort Myers. Please don't hesitate to reach out if there's anything additional we can do for you.
Servicing of car
People were friendly, professional and the waiting area very accommodating. Liked that I could actually watch my car being serviced and very impressed by the cleanliness of the facility. Overall it was an excellent experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Francis Lovejoy, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of Fort Myers!
Bmw....
Excellent experience. Salesman Carl was fantastic.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kurt Endelmann, we are glad we could help! Until the next time we meet, take care!
Great service!
I've been dealing with Tom in service for years and he's the best. He goes out of his way to ensure you have the best service experience possible.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
The best experience I have had buying a car
From the time I got to the dealership , I just felt like I was being treated fairly whether or not I purchased the car, but our sales adviser Lucien made sure that I had more knowledge about the vehicle I was looking at whether or not I purchased the vehicle. I eventually bought the vehicle and as of now not regretting it one bit. Very nice people and no big push to buy vehicle. My wife and I were made to feel comfortable when going thru the buying process, which is a hard thing to do and a refreshing way from dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
William Gillette, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of Fort Myers!
slegaspi1974@gmail.com
The staff was really polite and friendly, from the valet and service advisor. My service advisor was Carol Berger, she was very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sean Legaspi, we are so happy to read such a great review about BMW of Fort Myers! Please let us know if there is anything else we can do for you; we are more than happy to help!