Reviews
Tooley's servie
Tom Simmon in service is the best. Thank you for your hard work and always there to help......
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Robert Tooley, thank you so much for the positive review! We look forward to your next visit. Take care!
Unscrupulous finance manager
Everything was going smooth until we started dealing with the slime ball finance manager that tried to sell us every product under the sun and had the audacity to say that we will be fined by BMW if we didn’t purchase these unnecessary products. He even stated it is Florida law, we will see about that after I call the Florida attorney generals office. I know it is buyer be ware but this takes things to the next level.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
We are committed to creating happy owners at BMW of Fort Myers. It doesn't seem like your experience was quite up to that level. Please call Dan Moser at (855) 242-7295 so we can make things right.
Service with a smile and completely trustworthy!
Always outstanding service from this BMW dealership! From the moment you pull in they are friendly and informative.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Shelby Tompkins, thank you for the positive review about BMW of Fort Myers! We look forward to your next visit! Take care!
vivian11669@aol.com
Great service always a pleasure to visit this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Vivian Salazar, we are so pleased you enjoyed your visit to BMW of Fort Myers! Thank you for the review, and we hope to see you again soon!
Last minute service
Called to have rear cup holders replaced. Took about 45minutes
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Richard Gradisek, we are so glad we could help! Thank you for the high rating, and we hope you have a wonderful day!
SUPERB SERVICE at BMW Fort Myers!
Excellent service! I can always count on Tom in an emergency to get my car in and repaired/services! Great job unfailingly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sallie Rush, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!
Extremely unprofessional
Don't go to this place extremely bad service, never seen anything like that. Very dishonest people. Buy from a different dealer who appreciates your business.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
535d service
Fixed all issues on time and rightthe first time within estimate
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Emmanuel Samson! We're so happy we were able to help you out! Thank you, and have a fantastic day!
Awesome
Had the have service done on sensors. They got me in the same day, gave me a car and had my car ready the next morning. Great service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Lisa Steele! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, BMW of Fort Myers
BMW Ft. Myers Service
Chad always welcoming and gets it done! Dealer cars are always clean and the device area has coffee soft drinks and snacks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tom Willis, we're glad to hear you enjoyed your visit! Thank you so much for your feedback, and we hope you have a great day!