Jackie Cooper BMW

The service I received was outstanding! Greg had my vehicle written up quickly and kept me updated on my service periodically. I knew exactly what was happening with my car and when it would be finished. The technician did a great job as well.

The customer service is very good they are right on task I left as a happy customer

The process was informed, efficient, and knowledgeable. Great people. Really enjoy the car. It’s a blast to drive.

The service was good. The 2% charge for using a credit card on a $4k bill was xxxxty!!!!!

Had a really good experience with the Cooper team. Soren, my salesman, did a great job walking me through the process and was able to answer all my questions. The BMW Genius, James, was also very helpful. After my purchase, the Cooper team delivered the new car to our front door. I would highly recommend Jackie Cooper BMW for all your new and/or used car needs.

Absolutely terrible service picking up my car. Overpriced hidden billing. Refused to allow me to speak to my mechanic. Gave me in incomplete bill not showing labor and time expended. Spent $878.74 on a fuel door that wouldn’t open. The mechanics answer was to break open the door and the the dealership billed me for the parts he broke to fix the faulty door.

Christian is a excellent service adviser!I would give him ten stars…very kind , thorough

Christian is great. I give him a 10! He helped me understand all the recommendations made for my car.

Had to have my 2022 330i worked on. Loved this whole process from checking in to keeping me updated with the progress on the maintenance to checking out.

Had Bmw recently serviced. Entire experience excellent - all the way from ease of booking appointment, to car drop off, obtaining loaner car, return, etc. Car was even cleaned and vacuumed without even asking for that service. Five out of five. Highly recommend.