Reviews
The workers in the service department at Southlake Nissan
The workers in the service department at Southlake Nissan are continuously helpful whenever I need a question answered or a problem looked at with my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re so glad our Southlake Nissan service team is always able to help with your questions and keep your car running smoothly. We truly appreciate your trust in us!
Helpful with answering questions.
Helpful with answering questions. A little pricey but it's a dealer service station. Should give veterans discount and not just active duty discount! Veterans served their time too!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback and for your service. We’re glad our team was able to answer your questions and help you out. We also appreciate your input regarding veteran discounts — your suggestion is valuable, and we’ll be sure to share it with our management team for consideration.
Always a pleasure to bring my vehicle in to be serviced.
Always a pleasure to bring my vehicle in to be serviced. Techs are always fantastic.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re thrilled to hear our techs continue to provide fantastic service, and we look forward to seeing you again.
Everything was good, happy with the experience.
Everything was good, happy with the experience. Would recommend again. One, two, three, four, five Rocco Santana
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We’re glad you had a positive experience and appreciate the recommendation. We’ll be sure to pass along your kind words to Rocco Santana!
Great and quick service.
Great and quick service. The Staff was welcoming even though I was a walk in.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We’re glad our team could provide quick and welcoming service, even on a walk-in visit. We appreciate you choosing us!
Staff has always been great never any complaints or
Staff has always been great never any complaints or issues with service. Quick and easy to schedule and everything done in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re so happy to hear our team has consistently provided you with quick, easy, and reliable service! Thank you for your continued trust and for sharing your experience with us.
Always a great customer experience along with service as
Always a great customer experience along with service as well. Provide recommendations and cost associated with work
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We’re glad to hear you consistently have a great experience and that our team is able to provide clear recommendations and cost details. We appreciate your trust in us!
Southlake Nissan and their people keep me coming back for
Southlake Nissan and their people keep me coming back for more. Appreciate their service and customer relationship.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your loyalty! We’re so glad to hear our team keeps you coming back and that you feel valued. We truly appreciate your continued trust in Southlake Nissan!
My fluids were not topped off.
My fluids were not topped off. I was supposed to get a call when service was completed did not happen. My underbelly carriage is not properly hooked up when I called about my extended warranty. Seems like I got a runaround and they don’t really want to pursue that. On my summary report, it stated that I h leakage from a tire when they were rotating don’t you think that would be important to bring it to my attention upon pick up which then I saw that my TPMS system does not work, which could’ve been repaired at that time with my warranty
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Trudledge, we are extremely sorry to hear about this experience. We would like to talk about this situation with us. WIth your actual name not being on the review, or what kind of car you drive it is hard for us to find out who you are, and how to contact. If you could please respond to this with your full name, and what car you have so we can further investigate. Thank you!
Southlake Nissan is outstanding.
Southlake Nissan is outstanding. They are knowledgeable and professional. Brian, Ryan, Carlos and Nick in service are the best. The entire service team works hard for the customer. I would recommend Nissan. Also, the best sales person is Will B.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! We’re so glad to hear that Brian, Ryan, Carlos, Nick, and our entire service team provided you with knowledgeable and professional care. We’ll be sure to share your kind words with them. And a big shoutout to Will B. for being your go-to in sales! We truly appreciate your recommendation and look forward to serving you again.