Reviews
Very good service department
Very pleased with the quality of work and dedication of personnel. Although had to take the car twice for the same issue, they waived the labor fees the second time and fixed my issue. I would definitely recommend this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks very much to Davarja for good and Happy experience
Davarja is very helpful. This is the best experience we have with the dealer. He explains things very clear and knows the car well.he is trying to help us find the exact car we want and help us save money.we highly recommend the future buyers to ask Davarja for help. He will definitely give you positive and happy buying experience here. You will get the car with good price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best auto purchase experience to date!
Jose Martell did a remarkable job in showing me the car of my dreams and the capabilities of BMW West in being able to service it. He is a professional, very knowledgeable, and it is apparent he enjoys what he does. A+ buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service!
Daniel Hinojosa is always very helpful and kind. Great Service Advisor! Ms. Linda is always very sweet to say hello and check up on me too!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent purchase experience.
I had a very positive purchase experience at BMW of West Houston. Mr. Jose Martell treated us with courtesy and respect while conducting a low-stress, transparent transaction. Jose is definitely a top notch advisor with excellent customer service skills and a wealth of automotive knowledge. We got a great car at a great price without any drama. Well done!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great sales!
Thanks to Jose Martell the car purchasing experience was great! He took time and helped to understand trade in options. I would definitely recommend BMWof West Houston!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience!
Thanks to Jose, everything was perfect, he made sure to take care of all our needs and more by going above and beyond! Thank you Jose!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service
I recommend BMW of West Houston this is a great service and great people and always taking my car to get it serviced and BMW of West Houston
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service!
I've never encountered any issues with BMW. They keep me posted with any service updates and facilitate all the paperwork for me with ease. I don't think I've ever waited longer than 10 minutes for anything. They answer all my questions and go above and beyond to ensure my car is at its best. Will continue to go back to Daniel Hinojosa for all my service needs!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Service
I appreciate the services rendered, Daniel (service advisor) was excellent in communicating to me the services needed and was very professional and timely. I appreciate his help and look forward to working with him in the future
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
