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BMW of West Houston

(1,521 reviews)
Visit BMW of West Houston
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (866) 731-3485 (866) 731-3485
Used (888) 841-3164 (888) 841-3164
Service (888) 254-9816 (888) 254-9816

Reviews

(1,521 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of West Houston from DealerRater.

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Michael was very attentive and helpful and made the

Michael was very attentive and helpful and made the experience of buying my bmw very pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

The dealership as a whole was outstanding.

The dealership as a whole was outstanding. The salesman, Angelo, was extremely knowledgeable and helpful. Couldn't ask for a better salesman

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Ali was great and made the process of buying a certified

Ali was great and made the process of buying a certified BMW seamless. He looked all over the country and found the perfect car! Everyone was great at BMW of West Houston

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

I bought a new BMW X3 from Tommy and he was awesome.

I bought a new BMW X3 from Tommy and he was awesome. Helped me with car selection, lease materials, and also helped me get my proof of insurance. The car was all ready and he also walked me through the setup process. The dealership is also plush and spacious and everyone there is very friendly and courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Cornelius was a extremely knowledgeable to work with.

Cornelius was a extremely knowledgeable to work with. He went out of his way to make sure we fully understood the car we were considering purchasing without pressure. At the end of our visit we drove away in the vehicle that fit our needs. Highly recommend BMW of West Houston.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Ming is the best salesman and he went above and beyond to

Ming is the best salesman and he went above and beyond to make sure I had a good experience! I would recommend him to anyone I know!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Berj Khanoyan was sincere and guided me in selecting the

Berj Khanoyan was sincere and guided me in selecting the appropriate used car, as well as supported me throughout the finance process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

10 star service

Davin made the process easy! Communicated with my dad to allow me to complete this deal in 2 days. I was able to come in after work day 1 to pick out a car that suits me and day 2 to process the paperwork and seal the deal in less than 90 minutes! Superb work and attention to detail

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

BMW west

This is our 4th car purchase with BMW west and its always easy process and excellent customer service. Michael has been our go to sales man person ever since we purchased our 1st car, and he is the best! He always take good care of us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

BMW X5 M50i

My sales rep Mahamane was great took care of me and made my buying experience Smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!