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Lowery Brothers Motors

(2,936 reviews)
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Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 8:00am–6:00pm 8:00am–4:00pm
Tuesday 8:00am–6:00pm 8:00am–4:00pm
Wednesday 8:00am–6:00pm 8:00am–4:00pm
Thursday 8:00am–6:00pm 8:00am–4:00pm
Friday 8:00am–6:00pm 8:00am–4:00pm
Saturday 8:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2020 state dealer award
View 10 awards
2020 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
(866) 486-9198 (866) 486-9198

Reviews

(2,936 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lowery Brothers Motors from DealerRater.

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Very good staff especially carmela Phillips the sales

Very good staff especially carmela Phillips the sales lady she was very sweet and honest and she does a really good job I would recommend her and lowry brothers to anyone wanting a used vehicle my ride that I got from them looks sharp drives really good and is really good on gas plus I did get a good interest rate on it thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

THANK YOU! We hope you enjoy your new ride !

They are amazing and we have worked with them before so

They are amazing and we have worked with them before so Carmella has been terrific and couldn’t ask for anything better

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! Hope you enjoy your new ride! You will love that Jeep this Summer!!

Carmela was friendly and helpful in getting the deal

Carmela was friendly and helpful in getting the deal done. The people in the office were friendly and helpful and the paperwork guy was the the easiest of any I've worked with. This dealership is capable of completing an out-of-state transaction which I did successfully with them and financed with my bank. The major down side of my experience was the vehicle I purchased. Though it seemed like a good deal online and after being repeatedly told by Carmela that it was a "nice" truck, when I got there, I quickly saw that it had been ran on unpaved roads a lot and was very dinged up on the bottom. More importantly, the truck was running when I got there, a big red flag. In my first three weeks of ownership, I've replaced a failing fuel pump, weak battery, and failing starter for a total of about $800 in parts. Any of these items could have easily left me stranded on my trip back from Alabama to NC. After living with the truck for a few weeks, it has missed enough starts for me to wonder if they weren't trying to hide something in having it running when I arrived. An honest seller should always give the buyer a cold start. I almost walked away and time will tell if I would have been better to do so. I expected to see some cosmetic defects since this truck was registered commercial for most of its life but the condition of this vehicle inside and out left a lot to be desired when I got up close to it. Kudos to whoever photographed it. Once I got home, I pulled the bed liner to find quite the deposit of mud/dust up to 2 inches thick in places. When I dropped the fuel tank to change the pump, a similar amount of dirt was present on top of the tank. Also, I've notice a transmission leak, looks like a front seal. I don't remember seeing it wet when I got under the vehicle to check it out. I'm sure they do sell vehicles in good repair at Lowery Bros, but probably only if they are in relatively good repair when they arrive at Lowery Bros. I started noticing a musty smell after having the truck for a few days and realized that they had left the carpet wet under the vinyl floor mats. Long story short, I wouldn't count on their reconditioning process or for them to be completely straightforward with you regarding the condition of vehicles. I did negotiate them down some off of the asking price based on the condition of the vehicle, but not based on any of the major parts that I've had to replace since I purchased it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Absolutely love the welcoming, supportive and caring

Absolutely love the welcoming, supportive and caring atmosphere and nature of the people that work here! I will definitely be buying my next car from here soon!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We hope you enjoy your new ride!

I had the absolute best experience with this dealership

I had the absolute best experience with this dealership Carmela was absolutely wonderful! She greeted us as soon as we pulled in and did everything she could to get us in a vehicle!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We hope you enjoy your new ride!

Highly recommend!

Highly recommend! Diego is the best salesman! He listens to you, and finds exactly what you're looking for. I've bought two cars from him, and planning on a third one!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We hope you enjoy your new ride!

Diego was very courteous, knowledgeable, and friendly.

Diego was very courteous, knowledgeable, and friendly. He wasn't pushy or didn't hover. He let us take our time to walk and test drive.

Rating breakdown (out of 5):
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We hope you enjoy your new ride!

Thank you Sammy Aplin for helping us find the perfect

Thank you Sammy Aplin for helping us find the perfect family vehicle! This was our 5th purchase from Lowery Brothers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We hope you enjoy your new ride!

very nice and very welcoming!

very nice and very welcoming! amazing car buying experience! very patient! she's funny! thank you and have a nice day!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! Enjoy your new ride!

Carmela did an awesome job.

Carmela did an awesome job. Service was quick and prompt. Definitely recommend!! Great job!!! Awesome experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! Enjoy your new ride!