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Advantage Toyota Valley Stream

(4,769 reviews)
Visit Advantage Toyota Valley Stream
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 4:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–4:00pm
Tuesday 9:00am–9:00pm 7:00am–4:00pm
Wednesday 9:00am–9:00pm 7:00am–4:00pm
Thursday 9:00am–9:00pm 7:00am–4:00pm
Friday 9:00am–9:00pm 7:00am–4:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (888) 347-5817 (888) 347-5817
Used (888) 841-3692 (888) 841-3692
Service (877) 823-8540 (877) 823-8540

Reviews

(4,769 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Advantage Toyota Valley Stream from DealerRater.

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Poor called me cheap Jew raise car 500 dollars ask about

Poor called me cheap Jew raise car 500 dollars ask about floor maps said 200 more

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Fast, good , clean, comfortable waiting room, allows you

Fast, good , clean, comfortable waiting room, allows you space to do other work. Friendly and courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very professional.

Very professional. They got me in and out just like they said they would.. It was a pleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I appreciate their good service .

I appreciate their good service . They take care their each customer. All over their service is excellent

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words about Advantage Toyota. We strive to ensure that every customer is taken care of and we are delighted to hear that we were able to do that for you. We appreciate your support!

Service was excellent and the advisor was courteous and

Service was excellent and the advisor was courteous and followed through on my requests. I am pleased with the service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Charm, thank you for your positive review and for taking the time to share your experience with us. We are delighted that your experience was excellent and that our advisor was courteous and followed through on your requests. Your satisfaction is important to us, and we appreciate your feedback. Thank you again for your kind words.

The best people around very nice and understanding good

The best people around very nice and understanding good people all together would always come back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for the five-star review! We are humbled by your kind words and are very glad to hear that you had a great experience with us. We take pride in providing excellent customer service and we appreciate your support. Thank you again for taking the time to leave us your feedback!

My appointment was at 7am, I needed a state inspection.

My appointment was at 7am, I needed a state inspection. Travis explained the procedure and he told me the price. To my surprise, I was out in less than an hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

It took approximately 5 hours to get 5 things done .

It took approximately 5 hours to get 5 things done . That too long to wait

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are disheartened to read your review as this is not typical feedback for Advantage Toyota. We strive to provide everyone with the best service possible, no matter what they may need. We apologize for your frustration over the wait and we will use your feedback to improve in the future. We hope to see you again so we can show you the 5-star worthy experience we are known for.

I have always been satisfied with the service at Toyota.

I have always been satisfied with the service at Toyota. Andy tells me what has been done and what needs to be done on the next visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Redcorbarb6226, thank you for taking your time to leave us this wonderful review! We are so happy to hear we have been able to provide you with our top tier services as we strive to ensure all our guests receive exactly what they need. We appreciate your kind words for Andy and we will be sure to pass along the message. Please do not hesitate to reach out should you need any assistance in the future!

Salesperson was very aggressive did make a good deal.

Salesperson was very aggressive did make a good deal. But it took hours to pickup the car even when assured it would be ax 1 hour. then they tried to add charges last minute. Manager did honor the original price in the end at least.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jack, we regret to read your review as this is not typical feedback for Advantage Toyota. We strive to provide all our customers with our teams top tier skills and services to make sure everyone receives exactly what they want and need. We apologize for your frustration and if you would like to speak to someone more directly, please contact us at wecare@aagny.net. We would like to clear up any concerns you may need.