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Ultimate Image Auto, Inc.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (147 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (147 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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False advertising

Went in to trade my car because they advertise almost 5000 more than your car is worth thru end of month, but they would not honor it, I thought they would be more honest, guess I should have read ratings before going in

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
4 people out of 4 found this review helpful.

Experience

I went in and inquired about a vehicle. Tiffany showed the cars they had in stock. I chose the car and test drove it. Tiffany has been keeping in touch with me through this process. Now I'm just patiently waiting. Thanks Tiffany and ultimate image.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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clean facility,pleasant representatives, local

We are well pleased with the encounter of excellent service Ms Dale presented us with. She offered several vehicles to choose from with in our means as well as opportunity to feel as though we had a chance to be a car owner. Ms. Dale gave us her undevided attention to go forward with her team to make this successful. We are well pleased so far as we speak and we wish her well in her career as she has an opportunity to moved up the ladder in her life. Thank you so much Ms. Dale

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

Thank you Grant for making me feel comfortable in my car buying experience. Your service was very professional and and genuine in your determination in making sure I found the vehicle to fit me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Car Buy

Ryan Was A Big Help I Walked In Thinking I Wasn't Getting A Car And Walked Out With A A 2013 Ford Fusion! Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome experience with Greg

Greg is not pushy and helped me meet my car buying goals. I would recommend anyone to come see Greg and the team for an easy Credit Union financed deal. Super simple!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great buying experience with Greg

Greg made the experience easy and worry-free. Everyone is personable and outgoing. Pleasure doing business here. I would recommend this dealership to anyone looking for a quality car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Business must be good

I will start by saying I cannot get service from this dealership. I sent an email about 5 days ago asking a price for a vehicle. I never received a response so the following Saturday I drove to the dealership and I could find no one to help me. So I called them as I was leaving and again just wanted the price for two vehicles I was interested in. I was told they didn't have the information but they would get someone from sales on the line and they were all too busy. So I left my phone number and the information I was requesting and still have not heard anything. Apparently business is so good they don't need mine.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

Awesome customer service from Greg

Greg made my first car buying experience easy and wonderful. He made sure I was in a car that met my needs and requirements. He's definitely your go to salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome customer service from Greg

Greg made my first time experience buying a car so wonderful!! Great customer service and made sure I was in a car that fit my needs. Would definitely recommend him as your go to salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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