CarMax Tucson

Excellent customer service. Lots of inventory. Prices are fair. I would recommend new customers to dealership. Friendly group people. Would come back again... thank you.

looking for a particular car, they had it in stock one day and sold it the next. Sent them an e-mail and they responded within minutes, unlike any other... delaership.

First they tell me they have a car I inquired about. I go to test drive and it had been sold the day before. They neglected to mention, but were kind... enough to bait and switch me. I expressed dissatisfaction with the tactic and the salesperson said "well aren't you a pleasure to work with"- needless to say, there was no purchase made. Likely never one in the future either

Car I wanted appeared to be overpriced after I checked Edmunds True Market Value. After reading about the "no haggle " pricing mentioned in ad I didn't... even bother to go into dealership. Got plenty of emails and calls from salespeople, maybe too many...

armax sales people were wonder to work with. No pressure, just their desire to show you a car that you would be interested in. Our salesman showed us the... car we wanted and after the test drive, choose to look for something else. He inquired to our desires and slowly narrowed down the types of vehicle we might likie based off of our comments. We went from a Dodge Charger to looking at luxury type cars. Very easy to work with.