Fitzgerald Chevrolet Frederick

Good. Arrived and was waited on in a timely manner. Attendant was courteous and attentive. I have options closer to home but chose this dealership for service.

Bobby Lee and the rest of the team are extraordinary… integrity and confidence that inspired us to trust them. I’m 72 years old … bought lots of cars … this was best buying experience in my lifetime.

Very friendly sales staff upon arriving dealership to view truck that I was interested in. The process from sales to finance, everyone contributed to my positive experience in my purchase from Fitzgerald Chevrolet in Frederick.

I brought in my own oil filter, fuel filter, and oil. I scheduled ahead of time. I still paid close to $400 for an oil change and fuel filter change. To replace the fuel filter on my own would have taken 15 minutes, a couple squirts of brake cleaner, and a 16mm socket. I paid a dealership over $180 (including tax and me supplying parts) to do this. Conveniently, when I asked if there was a military discount, the cashier stated that it was only on parts, not on labor. Save yourself the headache and the butt ache. Drive up to Thurmont and have your Chevy taken care of over there. I feel bad leaving a review of one star, but that's the least FitzWay will let me do.

They are the best in quality and price! We love Chris and the mechanics are terrific.

We are new to the area and this was our first experience with the service department. We came in for a routine oil change, tire rotation and safety inspection. Communication was clear and concise, and Kim was an absolute machine at her desk. After speaking with Kim, I knew we were in good hands.

Do not go to the dealership they will take your money and do little to no actual work. They only want to replace parts because they don’t want to diagnose the actual problem.

Working with Bingle Livioco for a 2nd time was a pleasure. He did a great job despite the issues we had with vehicle availability. Bingle is always pleasant and kept me well informed along the way. He and his manager, Roxy, were a good team. Once the Equinox EV arrived, it was prepped well at the dealership. Everyone at the Fitzgerald dealership was helpful, and we promptly came to a fair deal. I would not hesitate to recommend Fitzgerald.

Satisfied with purchase. Sales staff seemed reasonably knowledgeable, but I had to talk with the service desk to get some questions answer. I didn't haggle as the vehicle I wanted was hard to find. Fitz had the closest one within 75 miles of my house and out of probably 10 dealers I checked. Price was still comparable to what I had seen in other places. They didn't offer floor mats and the vehicle should have included them. I didn't see they were missing because I shopped in the dark. Extended warranty pressure was reasonable. Fitz allowed me to pay a down payment and come back in a week with a check for the rest. I would go back if looking for another vehicle.

Whenever we need a car Fitzgerald is our go-to dealership. They always have a great selection and their staff is always top notch. We’ve tried other places and they just don’t compare. Now we won’t go anywhere else.