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Consultant","emailTxt":"leejohn@fitzmall.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24797/employees/23d94e384890.jpg","drDealerId":24797,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":303284,"firstName":"Mitch","lastName":"Jenkins","titleText":"Sales and Leasing Consultant","emailTxt":"jenkinsm@fitzmall.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24797/employees/acc5cc10ce38.jpg","drDealerId":24797,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":105867,"firstName":"Bruce","lastName":"Engle","titleText":"Sales and Leasing Consultant","emailTxt":"engleb@fitzmall.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24797/employees/75f791f25a17.jpg","drDealerId":24797,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":365518,"firstName":"Gary","lastName":"Randall","titleText":"Sales and Leasing Consultant","emailTxt":"randallg@fitzmall.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24797/employees/466257fc4a50.jpg","drDealerId":24797,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":105853,"firstName":"James","lastName":"Reed","titleText":"Sales and Leasing Consultant","emailTxt":"reedj@fitzmall.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24797/employees/716effeab719.jpg","drDealerId":24797,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":240943,"firstName":"Rhett","lastName":"Brown","titleText":"Sales & Leasing Consultant","emailTxt":"brownr@fitzmall.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24797/employees/f532c72bf20c.jpg","drDealerId":24797,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":649713,"firstName":"Kevin","lastName":"Morrison","titleText":"IT Director","emailTxt":"morrisonk@fitzgeraldautomall.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24797,"certifiedEmployee":false},{"id":458365,"firstName":"Matt","lastName":"Collard","titleText":"Sales and Leasing Consultant","emailTxt":"collardm@fitzmall.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24797,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Fitzgerald Chevrolet Frederick

4.6 out of 5 4.6
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM

Fitzgerald Chevrolet Frederick Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since April 2007

The FitzWay is a term developed by Fitzgerald Auto Mall that defines our

...


business philosophy and acts as a guideline for the way we treat our
customers. It's a part of our unique way of doing business that has helped
differentiate us from other auto dealers. We created the FitzWay philosophy
by listening to our customer's comments over the years, both good and bad.
Customers have told us is it's important to treat them with honesty and
respect, and to deal in good faith. Our customers also want to receive a
high level of attentive customer service at every level of our operation.
This is what we strive to do every day for every customer.

"The FitzWay, there's just no better way to go!"

Service

Oil, Filter Change

$39.95 and up*

Wheel Balance

$69.95 and up*

Tire Rotation

$23.95 and up*

Power Steering Service

$149.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
729 lifetime reviews. Includes reviews of Fitzgerald Chevrolet Frederick from DealerRater.com

Read reviews that mention:

  • 1.0 out of 5
    December 31, 2020

    We brought our car in for problems starting it and a seat belt light that was on. We were charged $270.00 for separate diagnostic tests and got no answers.... This is not an acceptable level of service and we shall not return.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    2.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Fitzgerald Auto Mall

    Thank you for taking the time to speak with us last evening about your service visit., we greatly appreciate your feedback. We take this information v...ery seriously and use the feedback to learn, educate, and improve our dealership. I hope I was able to provide a better explanation of the diagnosis process as well as what is needed to repair your vehicle. We will be glad to perform the repairs on your (daughter's) vehicle if you decide to remedy the items we discussed. Please feel free to contact me directly at 240-629-7355 with any questions you may still have. Thank you again and we look forward to providing service for your vehicle/s here at Fitzgerald Auto Mall.-Morven Beverly,Service Manager


    Worked with:
    Tom Dawson

    Service Consultant

    NOT RATED

    Kim Swann

    Service Advisor

    NOT RATED

    Seth Dawson

    Service Director

    NOT RATED

  • 5.0 out of 5
    December 29, 2020

    The sales person was friendly from the moment we arrived. He was not pushy and was patient. We would most certainly recommend this dealership. Everyone... was friendly and efficient.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • November 12, 2017

    After 5 weeks (up to 3 hours a day) of looking for a used Silverado 2500 4 x 4 I found a terrific truck at fitzgerald on nov 6. Joshua Gutzman, Pete Patel,... and Zach Sherman were wonderful in assisting us with this sale. They were very knowledgeable, low key and made the experience a very pleasant one. I would give this dealership and it's staff a 10. This is the second heavy duty truck I have bought from them over the years.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words, Lorraine. Enjoy your new truck and thanks for coming back to us again!

  • 5.0 out of 5
    December 23, 2020

    I was Fitzgerald auto malls website and decided to call about a vehicle I was interested in and was lucky enough to speak to Antoine Sinclair. I purchase... a vehicle about every 2 years and Antoine made this the easiest car purchase I’ve ever had!!!!! He even came in to meet with me on his day off which really surprised me because I’d pass experience. When I meant with he was very professional, courteous, polite and very well informed about the vehicle I was interested in. Even though I wanted the vehicle meeting Antoine sealed the deal for me!! With COVID-19 going on I had to wait 2 days to come get the vehicle because my bank was appointment only and I was nervous that the vehicle would be sold before I could come back in but being a great salesman Antoine calmed my nerves and said that if I wanted the vehicle it would be here when I got back and once again because of pass experiences I was thinking that the vehicle would be sold but surprisingly the vehicle was still there. So I just wanted to thank Antoine, Ashley and the guy in the business office( don’t remember his his name) for all there help professionalism

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    December 18, 2020

    We are in the market for a new SUV for a young family (due in 3 months with our first baby). Fitzgerald had the vehicle we wanted. Two others declined... to purchase the vehicle and we were up for the purchase. We completed the finance process and were quickly credit approved (virtually - pandemic and pregnant women in a dealership was not recommended by the doctor). After our personal credit was ran and approved, we never heard anything! We called, and called and called. Two days later no answer. Finally I connected with a big wig from the manufacturer and received a quick response from them, not the dealer, why we weren't sold the vehicle. Funke (saleswoman) lacked the simple follow up. Jenna Keller (sales manager) was flippant and careless. We gave her our paperwork and social security number to Jenna Keller and never received a call back with any update. We left multiple messages and emails for general sales manager Felipe Teixeira, as well as multiple messages for Scott Ascher - including text messages (another sale manager who failed to call us back). It's incidents like this that warrant the traditional dealership model be wrecked by new entrants into the marketplace like Tesla - who doesn't have any authorized dealers, just corporate stores. Imagine be told you are going to be sold a specific car, give your financial and personal information and never hear back after being credit approved. What an awful experience that could have been remedied by one call from anyone with any sibilance of leadership skills or business acumen. Thankfully the manufacturer's corp team picked up the phone to give a status update so we could move on. I would never do business with Fitzgerald, as this appears to be a systemic problem that could have been solved by any one person at the dealership. Jenna Keller, Felipe Teixeira and Scott Ascher failed us and provided a horrid experience. Frankly, I don't even have a beef with the saleswoman, Funke, as she is required to report to this type of leadership team.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    2.0 out of 5
    Pricing
    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Fitzgerald Auto Mall

    Your many reviews on Google, Facebook, Sure Critic, etc. for our multiple locations seems "vendetta like" and contains much of the same misinformation... you provided to us to present to the lending institutions when you requested financing for the Genesis you were interested in. Unfortunately, we were advised that the information supplied by you could not be verified. We are in the business of serving our community to the best of our ability. Your review is disingenuous at best.

  • 5.0 out of 5
    December 10, 2020

    I worked with Leon, who isn't listed here on my available choices in the drop down list. Leon was pleasant and personable and I enjoyed working with him.... I had looked at a lot of cars online and had made a list of dealerships and vehicles in the order that I was going to look at them. Fitzgerald ended up being my first and last stop. First one I looked at had been my favorite from the website and that's the one I went with.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assis...t you if anything else comes up. Take care!

  • 5.0 out of 5
    November 30, 2020

    After spending half the morning at a different dealership, we came to Fitz Mall and met Leon Johnson. We have never had such a easy going helpful salesman!!... He really listened to what we wanted. He started the paperwork and then showed us a few vehicles we were interested in to help speed up the process. He also showed us a vehicle we would have never choose to look at and we were impressed. It really showed us he was listening to what we were looking for. We came home with a vehicle we are very happy with and a GREAT buying experience!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service ...to our guests. Please come see us for any future needs. We hope you have a great day!

  • 5.0 out of 5
    November 12, 2020

    I recently bought a used Subaru at Fitzgerald Auto Mall in Frederick and the experience could not have been better. Sales woman Martina Adkins made the... experience pleasant and stress free from beginning to end. She followed through on the details and even called Fitzgerald’s Subaru dealership in Rockville to get me the correct information to my questions. That’s a real advantage of buying a used car from a family of dealerships. Martina and the entire team at Fitzgerald Auto Mall really do put the customer first.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free ...to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    November 2, 2020

    Leon Johnson and Ashley Raup worked wonderfully together to get me and my husband in and out the door in our own time. We never felt rushed or pressured.... They truly went above and beyond for us.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please don't hesitate to reach out!


    Worked with:
    Ashley Raup

    Sales and Leasing Consultant

    NOT RATED

  • 5.0 out of 5
    October 24, 2020

    Scott P. hair like Mr.T thank you for taking time educating-guiding me..."Trust and Transparent" from the top...A-Team. See Chris Today

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
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