Reviews
Everything Went Well, Wayne Smith took very good care of problems Thank you Delong heavy haul Co. Michael Johnson
Everything Went Well, Wayne Smith took very good care of problems Thank you Delong heavy haul Co. Michael Johnson
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Michael! We're thrilled to hear that Wayne provided excellent service and took care of your needs. We appreciate your support and look forward to assisting you again in the future!
I had Rodrigo as my service advisor. He handle my concerns with professionalism and exhibited knowledge of the work that need to be completed. He is a great representative of the Findlay Service Team.
I had Rodrigo as my service advisor. He handle my concerns with professionalism and exhibited knowledge of the work that need to be completed. He is a great representative of the Findlay Service Team.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with Rodrigo! We're thrilled to hear that his professionalism and knowledge made a difference during your visit. Our team strives to provide top-notch service, and your feedback truly motivates us. We appreciate your support!
I have bought 3 vehicles total from Findlay Chevrolet and every time it gets better. Sam Litman was so very helpful and made my purchase very smooth. I will definitely be going back again when my new lease is up. Thank you!!!
I have bought 3 vehicles total from Findlay Chevrolet and every time it gets better. Sam Litman was so very helpful and made my purchase very smooth. I will definitely be going back again when my new lease is up. Thank you!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Katherine! We’re thrilled to hear about your positive experiences with us and Sam. Your loyalty means a lot, and we can’t wait to assist you with your next vehicle purchase. See you soon!
Service department got me taken care of quickly and were very friendly and did an excellent job of servicing my vehicle.
Service department got me taken care of quickly and were very friendly and did an excellent job of servicing my vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic review! We're thrilled to hear that our service team provided you with quick and friendly assistance. Your satisfaction means the world to us, and we look forward to serving you again!
As I do not see "Daniel's" name listed below, I cannot check the "5-Star" symbol. I guess you can read that his attitude, friendliness, and quick response in getting my truck in, and completed faster than advised rates the "5-Stars". Daniel was able to carry on a personal conversation "while" completing his paperwork, payment, etc. Not being rude, but costs can be kind of high, having a friendly conversation helps get through with less pain. :) Though my 1500 AT4 is a GMC, Findlay Chev are the only ones to touch it so far. We'll try and keep it that way!
As I do not see "Daniel's" name listed below, I cannot check the "5-Star" symbol. I guess you can read that his attitude, friendliness, and quick response in getting my truck in, and completed faster than advised rates the "5-Stars". Daniel was able to carry on a personal conversation "while" completing his paperwork, payment, etc. Not being rude, but costs can be kind of high, having a friendly conversation helps get through with less pain. :) Though my 1500 AT4 is a GMC, Findlay Chev are the only ones to touch it so far. We'll try and keep it that way!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear about your positive experience with Daniel! His friendly approach makes a difference, and we're glad he could ease the process for you. Thank you for choosing us for your GMC—looking forward to continuing to serve you in the future!
Service advisor Jose Torres was excellent. Perfect customer service. My car was serviced in a timely manner and excellent job was done. Been coming to Findlay Chevy for many years and i have never had any problems. Always serviced properly and always ready when promised.
Service advisor Jose Torres was excellent. Perfect customer service. My car was serviced in a timely manner and excellent job was done. Been coming to Findlay Chevy for many years and i have never had any problems. Always serviced properly and always ready when promised.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We're thrilled to hear about your positive experience with Jose and our service team. It's great to know we've consistently met your expectations over the years. We appreciate your loyalty and look forward to serving you again!
Charlotte is a great service advisor. Since I had to wait, she kept me informed on the status of my vehicle when I brought it in for an oil change. All of my questions were answered. I wish any work would not take so long.
Charlotte is a great service advisor. Since I had to wait, she kept me informed on the status of my vehicle when I brought it in for an oil change. All of my questions were answered. I wish any work would not take so long.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're thrilled to hear that Charlotte provided excellent service and kept you informed during your wait. We appreciate your patience and are always working to improve our efficiency. Looking forward to seeing you again!
Service department got me in quick and and serviced my vehicle quick. Was in and out in one and a half hours.
Service department got me in quick and and serviced my vehicle quick. Was in and out in one and a half hours.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the awesome feedback! We’re thrilled to hear you had a quick and efficient experience in our service department. Our team works hard to ensure timely service, and we appreciate you sharing your experience!
Terrible customer service. They made an illegal deal and didn’t take accountability for it. Sold me car an and had me sign paperwork & 3 weeks later asked me to bring the vehicle back because it had improper funding. Scammed me to get back to the deal only to repossess the same vehicle they sold me illegally!
Terrible customer service. They made an illegal deal and didn’t take accountability for it. Sold me car an and had me sign paperwork & 3 weeks later asked me to bring the vehicle back because it had improper funding. Scammed me to get back to the deal only to repossess the same vehicle they sold me illegally!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback. We are sorry to hear that your experience left you feeling frustrated and disappointed. We understand you have concerns regarding your vehicle purchase and the events that followed. At Findlay Chevrolet, we are committed to conducting business with transparency and professionalism, and we take concerns like yours seriously. We would appreciate the opportunity to speak with you directly about your experience. Please contact Joyce Balaoro, Marketing & Communications Director, at [email protected] at your convenience.
Daniel was a great service advisor to work with. He was communicative and made sure the work needed on my truck was done in a timely matter, especially on a Saturday. I look forward to working with him again.
Daniel was a great service advisor to work with. He was communicative and made sure the work needed on my truck was done in a timely matter, especially on a Saturday. I look forward to working with him again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the awesome review! We're thrilled to hear Daniel provided you with great service and timely communication. We look forward to seeing you again for your truck needs!