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Findlay Chevrolet

(2,217 reviews)
2023 state dealer award
View 14 awards
2023 state dealer award 2020 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2023 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,217 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Findlay Chevrolet from DealerRater.

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Best dealership I have ever worked with to purchase a vehicle and my husband and I have bought many many cars there.

Best dealership I have ever worked with to purchase a vehicle and my husband and I have bought many many cars there.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic rating! We’re happy to see you had a great experience with us. Your support means a lot, and we look forward to serving you again soon!

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Findlay Chevy is the BEST! I get nothing but top notch service every time I take one of my vehicles in! Highly highly recommend!!

Findlay Chevy is the BEST! I get nothing but top notch service every time I take one of my vehicles in! Highly highly recommend!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the amazing feedback, Lonnie! We're thrilled to hear you consistently receive top-notch service. Your recommendation means a lot to us. Looking forward to seeing you again soon!

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4 attempts to repair the same problem the an item was taken from the console

4 attempts to repair the same problem the an item was taken from the console

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Marco Potts, the salesman was amazing, I love everything about the experience, Jason and finance was also amazing

Marco Potts, the salesman was amazing, I love everything about the experience, Jason and finance was also amazing

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review, Carrie! We're thrilled to hear that Marco and Jason provided you with an amazing experience. Your satisfaction means a lot to us, and we look forward to serving you again in the future!

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Mo was fantastic in every way. And made buying my vehicle as easy as possible and I would recommend that if buying a new or a used vehicle to ask for a great guy in Mo

Mo was fantastic in every way. And made buying my vehicle as easy as possible and I would recommend that if buying a new or a used vehicle to ask for a great guy in Mo

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review, Charles! We're thrilled to hear that Mo made your vehicle purchase smooth and enjoyable. Your recommendation means a lot to us, and we look forward to helping more customers find their perfect vehicle!

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I actually had the mobile oil change come to my house. Carlos was very friendly very informative and just overall excellent.

I actually had the mobile oil change come to my house. Carlos was very friendly very informative and just overall excellent.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We're thrilled to hear that Carlos provided such excellent service during your mobile oil change. We appreciate your support and look forward to serving you again!

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I was an am extremely disappointed by my service that I received. I wanted an examination of my vehicle and for someone to look at it and tell me tell me what it needed in terms of repairs but all I got was someone spitting out it’s so this what it needs. That’s just useless simply useless. Frankly I want my money back. I’m just not happy with what I received there and I am very disappointed. I already left a message and no one responded to it.

I was an am extremely disappointed by my service that I received. I wanted an examination of my vehicle and for someone to look at it and tell me tell me what it needed in terms of repairs but all I got was someone spitting out it’s so this what it needs. That’s just useless simply useless. Frankly I want my money back. I’m just not happy with what I received there and I am very disappointed. I already left a message and no one responded to it.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. We’re sorry to hear that your visit left you feeling unclear about the condition of your vehicle and the next steps for repairs. We understand how important it is to receive clear, thorough information when making decisions about your vehicle, and we would like the opportunity to speak with you directly. Please contact our Fixed Operations Director, John Gonzalez, at johng@findlayauto.com, and he will follow up with you.

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I worked with LEGO and scott the manager. Got me a sweet deal on the 26 Colorado. Thank you very much.

I worked with LEGO and scott the manager. Got me a sweet deal on the 26 Colorado. Thank you very much.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear about your great experience with Scott and the deal on your new Chevy Colorado! Thank you for choosing us, and we hope you enjoy your ride!

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Good people, I have bought several trucks and cars from. They also do my service on my older trucks.

Good people, I have bought several trucks and cars from. They also do my service on my older trucks.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review! We’re thrilled to hear you’ve had great experiences with our team and appreciate your loyalty. It’s always our goal to provide excellent service, whether you're buying a new vehicle or maintaining your current ones. We look forward to seeing you again!

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