Reviews
Really mediocre service all around
Jen was amazing, even during spots of frustration she did the best she could and I felt she had my interest at heart. Thank you for the hard work and getting me this lovely car - Calvin 2010 Lancer GTS
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jennifer K. did an amazing job of finding me my car,...
Jennifer K. did an amazing job of finding me my car, following up with me, and really going the extra mile. She was never pushy and always pleasant. Thank you Jennifer!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent experience
Came in to lease a new Ioniq. Our salesman was wonderful. Very helpful and no pressure. Mehdi Jamil. He was amazing. The lease deal was fabulous! The car is beautiful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ask for David!
Leased a new car, and David was incredibly helpful and informative during the whole process. Really great experience, will definitely be thinking about going through them again in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
BMS software fix
John was great in analyzing the problem and getting a very complex issue solved . He lent me a loaner while the car was in the shop at no cost to me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ask for David! Great service!
They were wonderful and easy to work with. David was very helpful and made the whole process easy from beginning to end! I would highly recommend them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Pharmacist
Great reception, great experience. Sales person explained everything about the car and installed the app in my phone. I was taken for test drive to get the feeling of the vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Engine replacement without issue.
My car broke down in December and was towed over to Tonkin for a necessary engine replacement. My service writer, John, was so helpful in talking to the warranty department for possible assistance and walking me through the whole process. He kept me apprised of what was going on and made suggestions to help me with continued maintenance. I would gladly recommend their services for any repairs or services.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sold on Hyundai!!
Thank you Jennifer, you made my buying experience a happy memory. I felt you really had my best interest in mind.♥️ my new Venue !
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tonkin is the best dealer in town 10 straight A's
Excellent service, they made it easy and they worked for me to get me into the right car for the right price and helped with every step. Very friendly staff and they even let me use their computer to get my insurance that day. Also the car I bought needed a replacement battery, so instead of sending me home without a ride, they let me use a loaner car until the next day when my car would be ready. This was the quickest and easiest experience buying a car I have ever had. They even made sure I had the right package, letting me know about dents and scratches insurance and a maintenance insurance package that will allow me to take my car to any official Ford dealership in the USA if anything mechanical or engine related needs fixing. And I even got a low interest rate and low monthly payments. I will absolutely be back again. Thank you Tonkin. I love my new car and I am so happy to be back on the road. I felt they were transparent with me the whole time. Happy new year. -Ashlin Miller- Very Happy Tonkin Customer
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
