Certified Auto Direct

3.8 out of 5 3.8

Reviews

3.8 out of 5 3.8
4 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    October 11, 2016

    The dealership failed to contact me when I emailed them about a particular vehicle. I never got a single response. I guess my service is not important.

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    Customer Service
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    Quality of Repair
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    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    June 16, 2015

    We loved our salesman, Terry. He made the process as easy and painless as possible while having to buy a car. This dealership certainly cleans their cars... up far superior to any other dealership we found in the area. However, I would make sure and take any auto to an outside mechanic before purchasing. We were told the car received a thorough inspection; however, less than a month into owning the car we have had to have the struts and strut mounts replaced. The car seemed to drive fine but had a stuck strut that a good mechanic should find. That being said I would still recommend this dealership to others.

    5.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    4.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • June 7, 2017

    Great customer service and they are glad to help. Understands situation and very patient. Gives other options and very trust worthy! I would definitely... suggest theses guys for a dealership!

    5.0 out of 5
    Customer Service
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    March 13, 2015

    its was a one owner car, priced very good, the older gentleman named terry help us. no pressure. all was well

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?