Reviews
Awesome Experience!
This was the third vehicle we have bought from Scholfield Hyundai West and the third from Eric Smith. I would recommend this dealership and Eric in a heartbeat. We were buying a car for our daughter's graduation - I emailed Eric, set up an appointment and upon arrival he had several cars for her to chose from and there was NO HASSLE - just what parents want! We truly appreciate the personal attention and will definitely return!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is the second vehicle I have purchased from Heather.
We don't return to a dealership unless we feel we have been treated very well. Heather Cusick has been great to work with on all occasions. With the additional help of Jamie Ortiz we were able to close another deal on a Santa Fe. These two have been very cooperative and helpful in teaching us how to operate and enjoy our purchase. Our thanks to them both. E B & Doris Greenway NOTE: The first Santa Fe was purchased for our granddaughter and she seems to be very satisfied with the service department. We have not had that experience yet, however if they treat us as well as we have been treated, we feel sure your service department will receive an equal rating.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent experience
I had reviewed the vehicles online so I knew what I was looking for when I went to Scholfield. I told them the options I needed, the color and seating. Hamilton found the vehicle I wanted.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I knew who to go to!
My wife and I were in need of a car; I knew we were going to Scold field West, and asking for Eric Smith. My son bought a car from him. Eric treated my son with the utmost respect and my wife and I received the same treatment. He and the Financial Manager put us at ease, it was a pleasant experience. Luis A. Mendez
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
First New Car In 11 Years
Buying a new car can be a very stressful experience. The experience my wife and I had at Scholfield Hyundai West was not. Everything from meeting and working with our sales rep, going on numerous test drives, finally making a decision on what to buy, and completing the deal was more enjoyable than I thought car buying could be.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Satisfied customer.
We bought our first Hyundai Elantra for my aging parents. I inherited the car and have driven it since 2009. Very reliable so I called John Olson and he fixed me up. Great dealership and fantastic guys to work with. Thanks again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our First New Car Together
We went to Scholfield West to look at buying a Hyundai. Heather greeted us and to make a long story short, after taking a loaded Sonata home and next day test driving a Elantra we chose a Sonata Sport. This is my wife and I's first new car together. Everyone made us feel very comfortable and explained everything to us. When we bought the car it comes with BlueLink, they had their Computer whiz show us and sign us on to the BlueLink. The car is absolutely beautiful and a joy to drive. Five stars for everyone at Scholfield West Hyundai. Will be doing business there again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our 3rd Hyundai Purchase
Have known John Olson for many years. Still the Great Professional! Thanks John & Scholfield Hyundai West! Yet another Great new car buying experience! (Excellent Service Dept. too!) Don & Suzie Cantwell
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fit The Bill
They listened well, and heard what I was looking for in a used truck. John guided me through the process of purchasing an exceptionally clean truck with low miles. John's confidence in the delership and his considerate demeanor put me at ease. I am a satisfied customer because the Schofield dealership fit the bill. Many thanks to Craig, Spencer, and John
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Future Re-peat Customer
I never considered purchasing a Hyundai before, but experience was excellent. Even though I live near Andover, I chose to shop at Scholfeild Hyundai West because of their better reputation and their more user-friendly website. Lonnie and Danny were able to help me find a car that best suited my needs and price point. Everyone at SHW was kid-friendly (important for me since I have young kids) and they didn't mind adjusting their schedule to meet mine. I will definitely recommend SHW!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car