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Hatchett Hyundai West

(1,262 reviews)
Visit Hatchett Hyundai West
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
2018 state dealer award
View 7 awards
2018 state dealer award 2017 state dealer award 2015 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
Used (866) 300-9342 (866) 300-9342
Service (855) 354-3125 (855) 354-3125

Reviews

(1,262 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hatchett Hyundai West from DealerRater.

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Awesome Experience!

This was the third vehicle we have bought from Scholfield Hyundai West and the third from Eric Smith. I would recommend this dealership and Eric in a heartbeat. We were buying a car for our daughter's graduation - I emailed Eric, set up an appointment and upon arrival he had several cars for her to chose from and there was NO HASSLE - just what parents want! We truly appreciate the personal attention and will definitely return!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

This is the second vehicle I have purchased from Heather.

We don't return to a dealership unless we feel we have been treated very well. Heather Cusick has been great to work with on all occasions. With the additional help of Jamie Ortiz we were able to close another deal on a Santa Fe. These two have been very cooperative and helpful in teaching us how to operate and enjoy our purchase. Our thanks to them both. E B & Doris Greenway NOTE: The first Santa Fe was purchased for our granddaughter and she seems to be very satisfied with the service department. We have not had that experience yet, however if they treat us as well as we have been treated, we feel sure your service department will receive an equal rating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent experience

I had reviewed the vehicles online so I knew what I was looking for when I went to Scholfield. I told them the options I needed, the color and seating. Hamilton found the vehicle I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I knew who to go to!

My wife and I were in need of a car; I knew we were going to Scold field West, and asking for Eric Smith. My son bought a car from him. Eric treated my son with the utmost respect and my wife and I received the same treatment. He and the Financial Manager put us at ease, it was a pleasant experience. Luis A. Mendez

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

First New Car In 11 Years

Buying a new car can be a very stressful experience. The experience my wife and I had at Scholfield Hyundai West was not. Everything from meeting and working with our sales rep, going on numerous test drives, finally making a decision on what to buy, and completing the deal was more enjoyable than I thought car buying could be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Satisfied customer.

We bought our first Hyundai Elantra for my aging parents. I inherited the car and have driven it since 2009. Very reliable so I called John Olson and he fixed me up. Great dealership and fantastic guys to work with. Thanks again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Our First New Car Together

We went to Scholfield West to look at buying a Hyundai. Heather greeted us and to make a long story short, after taking a loaded Sonata home and next day test driving a Elantra we chose a Sonata Sport. This is my wife and I's first new car together. Everyone made us feel very comfortable and explained everything to us. When we bought the car it comes with BlueLink, they had their Computer whiz show us and sign us on to the BlueLink. The car is absolutely beautiful and a joy to drive. Five stars for everyone at Scholfield West Hyundai. Will be doing business there again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Our 3rd Hyundai Purchase

Have known John Olson for many years. Still the Great Professional! Thanks John & Scholfield Hyundai West! Yet another Great new car buying experience! (Excellent Service Dept. too!) Don & Suzie Cantwell

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Fit The Bill

They listened well, and heard what I was looking for in a used truck. John guided me through the process of purchasing an exceptionally clean truck with low miles. John's confidence in the delership and his considerate demeanor put me at ease. I am a satisfied customer because the Schofield dealership fit the bill. Many thanks to Craig, Spencer, and John

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Future Re-peat Customer

I never considered purchasing a Hyundai before, but experience was excellent. Even though I live near Andover, I chose to shop at Scholfeild Hyundai West because of their better reputation and their more user-friendly website. Lonnie and Danny were able to help me find a car that best suited my needs and price point. Everyone at SHW was kid-friendly (important for me since I have young kids) and they didn't mind adjusting their schedule to meet mine. I will definitely recommend SHW!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.