Reviews
Write a reviewSuper staff with superior service
If we could give J's Auto ten stars, we definitely would. Great customer service. Jim and staff are honest, dependable, and accommodating. If a problem would occur, they go out of their way and beyond to make it right with you. The best people to work with. Dennis Kluesner - Joyce Gibbs (author)
Super staff with superior service
If we could give J's Auto ten stars, we definitely would. Great customer service. Jim and staff are honest, dependable, and accommodating. If a problem would occur, they go out of their way and beyond to make it right with you. The best people to work with. Dennis Kluesner - Joyce Gibbs (author)
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fantastic dealership
We just purchased a 2022 Lexus 450h from Jim Harbach at J’s Auto We couldn’t find what we wanted anywhere but Jim managed to find exactly what we were looking for. Great staff and a really nice buying experience
Fantastic dealership
We just purchased a 2022 Lexus 450h from Jim Harbach at J’s Auto We couldn’t find what we wanted anywhere but Jim managed to find exactly what we were looking for. Great staff and a really nice buying experience
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Had a Very Good Buying Experience
Had been in the market for a RAM 2500. Did a lot of research on pricing and wound up buying one from J's. The truck i bought was priced right. Felt like I got a good deal. Worked with Scott who was knowledgeable and not pushy at all. Their financing department was great. Got a very low interest rate, and the whole process was quick and efficient. One of the better car buying experiences I have had.
Had a Very Good Buying Experience
Had been in the market for a RAM 2500. Did a lot of research on pricing and wound up buying one from J's. The truck i bought was priced right. Felt like I got a good deal. Worked with Scott who was knowledgeable and not pushy at all. Their financing department was great. Got a very low interest rate, and the whole process was quick and efficient. One of the better car buying experiences I have had.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
ONLY BUY FROM J'S
Great buying experience ever time. Won't go any where but J's!!! I would highly recommend making the drive to check out what J's can do for you.
ONLY BUY FROM J'S
Great buying experience ever time. Won't go any where but J's!!! I would highly recommend making the drive to check out what J's can do for you.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wade W-CR
Earl and staff were all very helpful and accommodating. They provided timely responses to my questions via phone and e-mail without being aggressive and impatient. I appreciated their candor and dignity and the mature way they do business. J's has a professional office and approach. It was a pleasant experience to buy a car from this business in Manchester.
Wade W-CR
Earl and staff were all very helpful and accommodating. They provided timely responses to my questions via phone and e-mail without being aggressive and impatient. I appreciated their candor and dignity and the mature way they do business. J's has a professional office and approach. It was a pleasant experience to buy a car from this business in Manchester.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 4.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Highly Recommend
We have been looking for a 3/4 ton truck for a quite a while now! Saturday we spent the looking at different dealerships with no luck until we got to J's Auto! Scott was extremely helpful and the rest of the staff was fantastic! We ended up purchasing a truck and the buying process was hassle free! We love our new truck and highly recommend them!
Highly Recommend
We have been looking for a 3/4 ton truck for a quite a while now! Saturday we spent the looking at different dealerships with no luck until we got to J's Auto! Scott was extremely helpful and the rest of the staff was fantastic! We ended up purchasing a truck and the buying process was hassle free! We love our new truck and highly recommend them!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you very much for taking the time to come and work with us and for writing a review. We strive to make your vehicle purchase experience not only easy, but enjoyable, and are very happy to have earned your business. If there is anything else we can do for you, please do not hesitate to call. Thank you again!
2011 F350
I sent out an email in regards to a truck j's auto had on inventory and earl called me right away they next morning and gave me all the information i needed to know about the truck there finance lady Kayla went to work and found a credit union that would finance me which was really pleasing since i had no credit history from lack of experience and very minimal loan experience! I went down the next day test drove the truck filled out the papers put a down payment down and came home with a new truck in less than 48hrs from when I emailed them originally
2011 F350
I sent out an email in regards to a truck j's auto had on inventory and earl called me right away they next morning and gave me all the information i needed to know about the truck there finance lady Kayla went to work and found a credit union that would finance me which was really pleasing since i had no credit history from lack of experience and very minimal loan experience! I went down the next day test drove the truck filled out the papers put a down payment down and came home with a new truck in less than 48hrs from when I emailed them originally
- Customer service
- 4.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
Earl was very helpful and knowledgeable, gave me a great idea of the vehicle over the phone. wasn't too pushy, let me take my time, and threw in a few extra services that i wouldnt have expected. Thanks!
Great Experience
Earl was very helpful and knowledgeable, gave me a great idea of the vehicle over the phone. wasn't too pushy, let me take my time, and threw in a few extra services that i wouldnt have expected. Thanks!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Trip To Frozen Tundra Worth It
Found nearly the exact car I was looking for. A bit tough for this single guy to get the vehicle 300+ miles from dealer lot to my home. Dealership delivered more than half way. Overall good experience.
Trip To Frozen Tundra Worth It
Found nearly the exact car I was looking for. A bit tough for this single guy to get the vehicle 300+ miles from dealer lot to my home. Dealership delivered more than half way. Overall good experience.
- Customer service
- 4.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 4.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase