Ferman Ford

I brought my car in for a repair on the front passenger door. Manager Jacob made sure everything was done correct. He is an outstanding asset to Ferman Motors and stands behind every repair. I would not bring my Lincoln to any but Ferman Ford. Thank you Jacob for making sure everything was perfect.

Shea was absolutely wonderful to work with! He provided exceptional service, is extremely knowledgeable, had so much patience for all our questions, and is so easy-going he made the whole experience completely stress-free and enjoyable! His honesty and heartfelt good-nature stood out and he is very professional, completely transparent, and operates with total integrity. Best car buying experience in our over 40 years of buying cars!!! Highly recommend Shea to anyone looking to buy!! And Itzel also did a great job going over everything with us after our purchase.

IF YOU CAN'T FIX THE SIMPLE THINGS HOW CAN ANYONE TRUST YOU ON THE COMPLEX THINGS. Took 21 ford explorer in for recall issues. Told them had new batter also put in by auto zone and thought there was a problem. Please check it out. Also replace tire sensor. Well the second time i had to bring it back because tire sensor wasn't working still and the battery was giving issues. 3rd time in 4 weeks car back for same issue tell them to check battery again. Heading to a cruise a week later get 15 miles from port car dies. Had it towed to a garage for 240 dollars and the issue. The battery wasn't on correct. So either lazy or incompetent. YOU WOULD BE A FOOL TO LET THEM TOUCH YOUR CAR. My total bill because they didn't check the batter. 240 for tow. 50 dollars for parking while i went on vacation. 100 dollars for uber, 250 for rental car and 250 for mechanic. So almost 1000 dollars because they couldn't do a simple thing and they had 3 chances. Is small claims court in my future. Very possibly.

Nate was absolutely amazing! He explained every piece of the car, the options, and left nothing hidden. He was so honest and made the process so early. Plus, he stayed late so we could get this all done when we unfortunately showed up close to close (sorry again). We have his information saved for when we go to get my husband his next car. I thank Nate and Petar (the finance agent) for all of their help and patience. We could not be happier!

The best experience ever buying a vehicle at a dealership! Cam, Eric, and Nabil exceeded expectations. They were interested in meeting our needs and made sure we were completely satisfied. We spent a minimum of time finding the perfect truck and completing the process. We highly recommend Ferman Ford.

My experience was horrible. Visited there about a year and a half ago. I dealt with their collision center. They are somehow related to GEICO. It was hostile from start to finish. I did nothing wrong. Just wanted by car inspected. I believe there may have been a racial element. I felt threatened and disrespected. My suggestion is to avoid this place at all costs. There are many alternatives. Why take the risk>

Sunt in pictures of my trade in...heard back a coke days later saying "oh haven't heard back from the appraiser, will get back with you shortly"...well that shortly is now 2weeks and counting 😬

Completely dissatisfied and extremely disappointed! I purchased a vehicle from this dealership two months ago. A broken part was identified prior to the close of the sale and a promise was given at that time from the dealership to fix it under the warranty that they provide. They sent my vehicle to a different dealership to have the part fixed and replaced. My vehicle was inspected by a Ford inspector. I was advised that an answer would be given in 48 hours after the inspection. I am over a month since Last being contacted by service advisors. They will not answer or return my voicemails to give me a status update nor a timeline of when the vehicle can be repaired. Extremely disappointed and dissatisfied with purchasing through Ferman.

I purchased a vehicle from this dealership two months ago, and I am completely dissatisfied. A broken part was identified prior to the close of the sale and a promise from the dealership to fix it under the warranty that they provide. They sent my vehicle to a different dealership to have the part fixed and replaced. My vehicle was inspected by a Ford inspector. I was advised that an answer would be given in 48 hours after the inspection. I am over a month since Last being contacted by service advisors. They will not answer or return my voicemails to give me a status update nor a timeline of when the vehicle can be repaired. Extremely disappointed and dissatisfied with purchasing through Furman.

Was very clear with what I needed and wanted and they were sure to make it happen! Spoke with several representatives of the company and would definitely recommend Flammer Ford clearwater.