Reviews
Everyone at CarMax was professional and friendly! Fast and smooth transaction! The whole process took a little over an hour.
Everyone at CarMax was professional and friendly! Fast and smooth transaction! The whole process took a little over an hour.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I bought my vehicle knowing exactly what I was going to pay, the process was so smooth. My sales representative Tarek, was most helpful and made me feel genuinely cared for as a customer 10/10! Also, Malaysia from service department was very attentive and helpful. Overall a great experience, I would definitely recommend going here.
I bought my vehicle knowing exactly what I was going to pay, the process was so smooth. My sales representative Tarek, was most helpful and made me feel genuinely cared for as a customer 10/10! Also, Malaysia from service department was very attentive and helpful. Overall a great experience, I would definitely recommend going here.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I had real trouble dealing with car dealers when looking for a used car. There was so much misrepresentation and fraud (charge for etching the Vin number on an EV?). CarMax had none of that. The agent even showed me a problem that wasn't listed and I hadn't noticed. They promised to fix it and service was really friendly and helpful.
I had real trouble dealing with car dealers when looking for a used car. There was so much misrepresentation and fraud (charge for etching the Vin number on an EV?). CarMax had none of that. The agent even showed me a problem that wasn't listed and I hadn't noticed. They promised to fix it and service was really friendly and helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
sales re, service tech, everyone at car max was pleasant to work with. thats why i am a teturn customer
sales re, service tech, everyone at car max was pleasant to work with. thats why i am a teturn customer
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Henry went out of his way to help me find the right car for me.
Henry went out of his way to help me find the right car for me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Smooth trade in and buying experience as always with Carmax. Nice, helpful staff ensuring the experience.
Smooth trade in and buying experience as always with Carmax. Nice, helpful staff ensuring the experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We had a good experience, although it was pricey to ship the car we wanted and so felt a bit locked in to the purchase sight unseen. That being said, we were happy with the Fiat and were relieved to not have to go through the typical dealership negotiations where salespeople try to talk you into a car you don’t want because it’s on their lot. We were a little disappointed about some discoloration in the seat fabric and wondered if the car had actually been detailed.
We had a good experience, although it was pricey to ship the car we wanted and so felt a bit locked in to the purchase sight unseen. That being said, we were happy with the Fiat and were relieved to not have to go through the typical dealership negotiations where salespeople try to talk you into a car you don’t want because it’s on their lot. We were a little disappointed about some discoloration in the seat fabric and wondered if the car had actually been detailed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
All as advertised. Car was I great shape. Sales person was professional and had all the answer. Back office friendly and efficient.
All as advertised. Car was I great shape. Sales person was professional and had all the answer. Back office friendly and efficient.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Tarek was amazing and I love my car. Thank you for all your help much appreciated.
Tarek was amazing and I love my car. Thank you for all your help much appreciated.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
the no haggle model was ideal. Much better than any of the other places I tried to buy from prior to talking to CarMax.
the no haggle model was ideal. Much better than any of the other places I tried to buy from prior to talking to CarMax.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car