Reviews
Service Advisor was awsome He was polite curteous and expeditious The work was completed on time so i could grt to my next appointment
Service Advisor was awsome He was polite curteous and expeditious The work was completed on time so i could grt to my next appointment
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The staff was courteous and kept me informed. They did a good job on repairs.
The staff was courteous and kept me informed. They did a good job on repairs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I had a great experience at Audi Plano during my recent oil change. My service consultant, Adrianna, was incredibly helpful throughout the entire visit. She kept me updated on the status of my vehicle, checked in regularly, and made sure I knew what was going on every step of the way. The waiting area was spacious, modern, and very comfortable, making the time pass quickly. I also appreciated the wide selection of complimentary snacks and drinks, which was a nice touch. Overall, the service was professional, efficient, and customer-focused. Thank you, Adrianna, and the Audi Plano team, for making a routine maintenance visit such a pleasant experience!
I had a great experience at Audi Plano during my recent oil change. My service consultant, Adrianna, was incredibly helpful throughout the entire visit. She kept me updated on the status of my vehicle, checked in regularly, and made sure I knew what was going on every step of the way. The waiting area was spacious, modern, and very comfortable, making the time pass quickly. I also appreciated the wide selection of complimentary snacks and drinks, which was a nice touch. Overall, the service was professional, efficient, and customer-focused. Thank you, Adrianna, and the Audi Plano team, for making a routine maintenance visit such a pleasant experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I had an outstanding experience at Audi Plano. From the moment I walked in, everyone was welcoming, patient, and never made me feel pressured. I spent a lot of time comparing different models, and they took the time to show me every car I wanted to see, answer all of my questions, and make sure I understood the features and options before making a decision. Ericka and Spencer were both fantastic throughout the entire process. They were knowledgeable, professional, and genuinely wanted to help me find the right car instead of just making a sale. Thanks to their patience and excellent service, I found exactly what I was looking for and was able to drive home in my new Audi S5 the very same day. Buying a car can be stressful, but they made it an enjoyable experience from start to finish. I really appreciate all of their help and would absolutely recommend Audi Plano to anyone looking for a new or Certified Pre-Owned Audi. Thank you again, Erica and Spencer!
I had an outstanding experience at Audi Plano. From the moment I walked in, everyone was welcoming, patient, and never made me feel pressured. I spent a lot of time comparing different models, and they took the time to show me every car I wanted to see, answer all of my questions, and make sure I understood the features and options before making a decision. Ericka and Spencer were both fantastic throughout the entire process. They were knowledgeable, professional, and genuinely wanted to help me find the right car instead of just making a sale. Thanks to their patience and excellent service, I found exactly what I was looking for and was able to drive home in my new Audi S5 the very same day. Buying a car can be stressful, but they made it an enjoyable experience from start to finish. I really appreciate all of their help and would absolutely recommend Audi Plano to anyone looking for a new or Certified Pre-Owned Audi. Thank you again, Erica and Spencer!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Justin, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Brought car to Audi Plano for yearly service and inspection. Maxwell was very professional, friendly and kept me informed at various intervals as I waited in the new lobby area. I have used Audi Plano for over ten years for all of my service needs and will continue to do so.
Brought car to Audi Plano for yearly service and inspection. Maxwell was very professional, friendly and kept me informed at various intervals as I waited in the new lobby area. I have used Audi Plano for over ten years for all of my service needs and will continue to do so.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Sandra, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Audi Plano. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Destiny is very pleasant and very personable. The detail shop was short handed at the time we arrived to pickup the car. That was the only hiccup in the transaction.
Destiny is very pleasant and very personable. The detail shop was short handed at the time we arrived to pickup the car. That was the only hiccup in the transaction.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Hello, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
Quick response to my need for service Provide loaner Check everything on the car Deliver on time
Quick response to my need for service Provide loaner Check everything on the car Deliver on time
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
My training ended earlier than expected so I was able to bring in my car for maintenance & were able to accommodate me right away!
My training ended earlier than expected so I was able to bring in my car for maintenance & were able to accommodate me right away!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Audi of Plano was the best dealership I visited! Julius was super kind when I first walked in. He helped me test drive two different Audis. At this point, I wasn’t even sure I wanted to go back to a sedan. He followed up with me when I left and was patient as I explored other options. I visited several other dealerships for different types of cars. I was shocked that other sales representatives did not follow up with me after!!! When I settled on Audi, I worked with Tracy Crawford! He was the best sales rep & in addition to helping me get a great Audi for a great price he made me laugh so hard! He has a great personality! Everyone I worked with at Audi Plano was friendly, helpful, responsive and respectful! I highly recommend!!
Audi of Plano was the best dealership I visited! Julius was super kind when I first walked in. He helped me test drive two different Audis. At this point, I wasn’t even sure I wanted to go back to a sedan. He followed up with me when I left and was patient as I explored other options. I visited several other dealerships for different types of cars. I was shocked that other sales representatives did not follow up with me after!!! When I settled on Audi, I worked with Tracy Crawford! He was the best sales rep & in addition to helping me get a great Audi for a great price he made me laugh so hard! He has a great personality! Everyone I worked with at Audi Plano was friendly, helpful, responsive and respectful! I highly recommend!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lindsey, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Audi Plano and we hope to be of service again in the future.
When I got there I was greeted by the personal whit smiles and courtesies. I service agent did an excellent job and quick. He was very friendly and professional. This was at Audi of Plano and the service person was Bryan Cabrera.
When I got there I was greeted by the personal whit smiles and courtesies. I service agent did an excellent job and quick. He was very friendly and professional. This was at Audi of Plano and the service person was Bryan Cabrera.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you taking the time to leave us a response, Enzo! Don't hesitate to call us if you ever need anything. Be safe on the road!