Reviews
Outstanding staff and service as always. Renovations are coming along quite well I must say. Great job.
Outstanding staff and service as always. Renovations are coming along quite well I must say. Great job.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Mike, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Maxwell was thorough, communicated well, explained what was needed and what was done, and delivered exactly what I asked. Excellent professional service!
Maxwell was thorough, communicated well, explained what was needed and what was done, and delivered exactly what I asked. Excellent professional service!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Rick, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Nick and Adrian did a great job. I was considering/comparing two vehicles and they made the decision process easy.
Nick and Adrian did a great job. I was considering/comparing two vehicles and they made the decision process easy.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
I recently purchased a used Toyota RAV4 from Audi Plano, and I couldn?t be happier with the experience. The entire process was smooth, professional, and stress-free from start to finish. The staff was friendly, knowledgeable, and took the time to answer all of my questions without any pressure
I recently purchased a used Toyota RAV4 from Audi Plano, and I couldn?t be happier with the experience. The entire process was smooth, professional, and stress-free from start to finish. The staff was friendly, knowledgeable, and took the time to answer all of my questions without any pressure
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
They stepped up to take care of all the issues I brought up. And covered some warranty items outside of warranty period.
They stepped up to take care of all the issues I brought up. And covered some warranty items outside of warranty period.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your review! We're happy to hear that we were able to address all of your concerns. Customer satisfaction is our top priority!
They are proactive in resolving issues in a timely manner and kept me up-to-date on progress on my repair.
They are proactive in resolving issues in a timely manner and kept me up-to-date on progress on my repair.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Very prompt, fast and reliable and courteous service. Friendly and nice, Felt very welcoming and everyone was knowledgable on my issues.
Very prompt, fast and reliable and courteous service. Friendly and nice, Felt very welcoming and everyone was knowledgable on my issues.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
A Five Star experience from start to finish! This is the third Audi that I have purchased from Audi Plano over the last 12 years and I have never been disappointed! The Service Department at Audi Plano is also incredible.
A Five Star experience from start to finish! This is the third Audi that I have purchased from Audi Plano over the last 12 years and I have never been disappointed! The Service Department at Audi Plano is also incredible.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
Kevin in the service department was great to work with. It was an exceptional experience!👍👍👍
Kevin in the service department was great to work with. It was an exceptional experience!👍👍👍
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we're happy you found our staff to be so supportive during your experience here at Audi Plano. Please don't hesitate to reach out if there's anything additional we can do for you.
Had a great experience with their service!! My service advisor, Kevin was very nice and professional!
Had a great experience with their service!! My service advisor, Kevin was very nice and professional!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we're happy you found our staff to be so supportive during your experience here at Audi Plano. Please don't hesitate to reach out if there's anything additional we can do for you.