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Audi Plano

(3,696 reviews)
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Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–6:00pm
Sunday Closed
2022 state dealer award
View 7 awards
2022 state dealer award 2014 state dealer award 2013 national dealer award
2026 consumer dealer award 2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (877) 438-8043 (877) 438-8043
Used (877) 642-4907 (877) 642-4907
Service (877) 438-8535 (877) 438-8535

Inventory

See all 450 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2007.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Reviews

(3,696 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Plano from DealerRater.

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Destiny is very pleasant and very personable. The detail shop was short handed at the time we arrived to pickup the car. That was the only hiccup in the transaction.

Destiny is very pleasant and very personable. The detail shop was short handed at the time we arrived to pickup the car. That was the only hiccup in the transaction.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Quick response to my need for service Provide loaner Check everything on the car Deliver on time

Quick response to my need for service Provide loaner Check everything on the car Deliver on time

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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My training ended earlier than expected so I was able to bring in my car for maintenance & were able to accommodate me right away!

My training ended earlier than expected so I was able to bring in my car for maintenance & were able to accommodate me right away!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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Audi of Plano was the best dealership I visited! Julius was super kind when I first walked in. He helped me test drive two different Audis. At this point, I wasn’t even sure I wanted to go back to a sedan. He followed up with me when I left and was patient as I explored other options. I visited several other dealerships for different types of cars. I was shocked that other sales representatives did not follow up with me after!!! When I settled on Audi, I worked with Tracy Crawford! He was the best sales rep & in addition to helping me get a great Audi for a great price he made me laugh so hard! He has a great personality! Everyone I worked with at Audi Plano was friendly, helpful, responsive and respectful! I highly recommend!!

Audi of Plano was the best dealership I visited! Julius was super kind when I first walked in. He helped me test drive two different Audis. At this point, I wasn’t even sure I wanted to go back to a sedan. He followed up with me when I left and was patient as I explored other options. I visited several other dealerships for different types of cars. I was shocked that other sales representatives did not follow up with me after!!! When I settled on Audi, I worked with Tracy Crawford! He was the best sales rep & in addition to helping me get a great Audi for a great price he made me laugh so hard! He has a great personality! Everyone I worked with at Audi Plano was friendly, helpful, responsive and respectful! I highly recommend!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Lindsey, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Audi Plano and we hope to be of service again in the future.

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When I got there I was greeted by the personal whit smiles and courtesies. I service agent did an excellent job and quick. He was very friendly and professional. This was at Audi of Plano and the service person was Bryan Cabrera.

When I got there I was greeted by the personal whit smiles and courtesies. I service agent did an excellent job and quick. He was very friendly and professional. This was at Audi of Plano and the service person was Bryan Cabrera.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate you taking the time to leave us a response, Enzo! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Thank you to Sonja and the rest of the Audi Plano team for making my out of state purchase so hassle free and fun! Will definitely be back!

Thank you to Sonja and the rest of the Audi Plano team for making my out of state purchase so hassle free and fun! Will definitely be back!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are pleased to hear you had such a positive experience with us, Jason! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Brought my car in for some repairs, expecting to spend a lot and just feel like another ticket in line. But my Advisor Jorge made sure it was anything but that! He took care of me and my car, making sure I had the best experience I could get. Will absolutely be returning here!

Brought my car in for some repairs, expecting to spend a lot and just feel like another ticket in line. But my Advisor Jorge made sure it was anything but that! He took care of me and my car, making sure I had the best experience I could get. Will absolutely be returning here!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything.

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I had an excellent experience selling my Chevy Tahoe. Diego Cadena was professional, courteous, patient, and respectful throughout the entire process. He took the time to answer all my questions and made sure everything went smoothly from start to finish. Acquisition Manager Syed Ali also stopped by several times to ensure we were well taken care of and that all our concerns were addressed. The entire transaction was transparent and hassle-free, and there was no pressure during the negotiation process. I truly appreciate the outstanding customer service provided by both Diego and Syed. Thank you for making the experience so easy and pleasant! Thank you Padma Meruva

I had an excellent experience selling my Chevy Tahoe. Diego Cadena was professional, courteous, patient, and respectful throughout the entire process. He took the time to answer all my questions and made sure everything went smoothly from start to finish. Acquisition Manager Syed Ali also stopped by several times to ensure we were well taken care of and that all our concerns were addressed. The entire transaction was transparent and hassle-free, and there was no pressure during the negotiation process. I truly appreciate the outstanding customer service provided by both Diego and Syed. Thank you for making the experience so easy and pleasant! Thank you Padma Meruva

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Plano! Thank you so much for being one of our valued guests and we look forward to your next visit!

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Outstanding staff and service as always. Renovations are coming along quite well I must say. Great job.

Outstanding staff and service as always. Renovations are coming along quite well I must say. Great job.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Mike, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Maxwell was thorough, communicated well, explained what was needed and what was done, and delivered exactly what I asked. Excellent professional service!

Maxwell was thorough, communicated well, explained what was needed and what was done, and delivered exactly what I asked. Excellent professional service!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Rick, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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