Reviews
Service was friendly and understood what we were looking
Service was friendly and understood what we were looking for from the repair. Even though there were other items that could be addressed, they understood what we were looking for and worked with us. The work was done timely and we were very satisfied with the results.
Service was friendly and understood what we were looking
Service was friendly and understood what we were looking for from the repair. Even though there were other items that could be addressed, they understood what we were looking for and worked with us. The work was done timely and we were very satisfied with the results.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience.
Great experience. My wife hates spending all day to purchase a car but Oscar got us thru the process in record time. Definitely would bybhere again.
Great experience.
Great experience. My wife hates spending all day to purchase a car but Oscar got us thru the process in record time. Definitely would bybhere again.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
McKenzie is exceptional!
McKenzie is exceptional! Very talented and my experience with Audi Plano was beyond expectations just because of her help and support.
McKenzie is exceptional!
McKenzie is exceptional! Very talented and my experience with Audi Plano was beyond expectations just because of her help and support.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Excellent consistency in service when I bring my SQ5 into
Excellent consistency in service when I bring my SQ5 into the dealership for service. My service advisor, Bryan C., works to schedule appointments that fit my schedule. He works with the technicians to complete my service timely and complete all the items scheduled for repair/maintenance, etc. He is also good to work in extra requests, e.g. completing a state required vehicle emissions test. This service department is a big reason why I continue to buy cars here...4 Audi's so far!
Excellent consistency in service when I bring my SQ5 into
Excellent consistency in service when I bring my SQ5 into the dealership for service. My service advisor, Bryan C., works to schedule appointments that fit my schedule. He works with the technicians to complete my service timely and complete all the items scheduled for repair/maintenance, etc. He is also good to work in extra requests, e.g. completing a state required vehicle emissions test. This service department is a big reason why I continue to buy cars here...4 Audi's so far!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Elizabeth, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.
Very simple and easy process!
Very simple and easy process! Liked the no haggle, best price up front. No surprises, add-ons, etc.- Everything was as represented. My Sales person, Julius was great!
Very simple and easy process!
Very simple and easy process! Liked the no haggle, best price up front. No surprises, add-ons, etc.- Everything was as represented. My Sales person, Julius was great!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Mycah Kurh did an excellent job of helping me decide on
Mycah Kurh did an excellent job of helping me decide on which new car to buy and in the overall buying process with this dealership
Mycah Kurh did an excellent job of helping me decide on
Mycah Kurh did an excellent job of helping me decide on which new car to buy and in the overall buying process with this dealership
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Paul, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent customer service.
Excellent customer service. Helpful in explaining the Audi Car Care contracts. Love the videos and updates of what is needed to maintain my car at top performance.
Excellent customer service.
Excellent customer service. Helpful in explaining the Audi Car Care contracts. Love the videos and updates of what is needed to maintain my car at top performance.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Herman in finance was awesome.
Herman in finance was awesome. Got me a better deal than what I was expecting coming in.
Herman in finance was awesome.
Herman in finance was awesome. Got me a better deal than what I was expecting coming in.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at Audi Plano. If you have any further questions, please don't hesitate to reach out!
Excellent service from sales to financing.
Excellent service from sales to financing. Sales associate understood my needs and helped me set up the car. I was also provided transportation back to dealer after dropping off rental car. Very friendly people.
Excellent service from sales to financing.
Excellent service from sales to financing. Sales associate understood my needs and helped me set up the car. I was also provided transportation back to dealer after dropping off rental car. Very friendly people.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Warm and very Courteous!
Warm and very Courteous! Friendly environment. I could not ask for better service or professionalism…!!!
Warm and very Courteous!
Warm and very Courteous! Friendly environment. I could not ask for better service or professionalism…!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Freddie, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!