Reviews
They stepped up to take care of all the issues I brought up. And covered some warranty items outside of warranty period.
They stepped up to take care of all the issues I brought up. And covered some warranty items outside of warranty period.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They are proactive in resolving issues in a timely manner and kept me up-to-date on progress on my repair.
They are proactive in resolving issues in a timely manner and kept me up-to-date on progress on my repair.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very prompt, fast and reliable and courteous service. Friendly and nice, Felt very welcoming and everyone was knowledgable on my issues.
Very prompt, fast and reliable and courteous service. Friendly and nice, Felt very welcoming and everyone was knowledgable on my issues.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
A Five Star experience from start to finish! This is the third Audi that I have purchased from Audi Plano over the last 12 years and I have never been disappointed! The Service Department at Audi Plano is also incredible.
A Five Star experience from start to finish! This is the third Audi that I have purchased from Audi Plano over the last 12 years and I have never been disappointed! The Service Department at Audi Plano is also incredible.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
Kevin in the service department was great to work with. It was an exceptional experience!👍👍👍
Kevin in the service department was great to work with. It was an exceptional experience!👍👍👍
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we're happy you found our staff to be so supportive during your experience here at Audi Plano. Please don't hesitate to reach out if there's anything additional we can do for you.
Had a great experience with their service!! My service advisor, Kevin was very nice and professional!
Had a great experience with their service!! My service advisor, Kevin was very nice and professional!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we're happy you found our staff to be so supportive during your experience here at Audi Plano. Please don't hesitate to reach out if there's anything additional we can do for you.
definitely the smoothest dealership experience I’ve had in a long time. Josiah took care of my car and was able to secure me my exact model as my rental to make me feel as comfortable as possible while my car was being serviced. Throughout the entire servicing, I stayed informed through text messages and updates from Josiah as well as other members of the Audi Plano team!
definitely the smoothest dealership experience I’ve had in a long time. Josiah took care of my car and was able to secure me my exact model as my rental to make me feel as comfortable as possible while my car was being serviced. Throughout the entire servicing, I stayed informed through text messages and updates from Josiah as well as other members of the Audi Plano team!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Kendall, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Had a great experience at Audi Plano and I worked with Adrian on purchasing a new Audi Q8. Very happy with my experience.
Had a great experience at Audi Plano and I worked with Adrian on purchasing a new Audi Q8. Very happy with my experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
I have purchased 2 cars from Audi Plano and had great experiences both times (Ricky Reed, sales person). I recently went in for routine service on my 2024 A5 and dealt with Jorge (service advisor), and want to let everyone know that the service department at Audi Plano is just as organized and customer-oriented as the service dept. Kudos!
I have purchased 2 cars from Audi Plano and had great experiences both times (Ricky Reed, sales person). I recently went in for routine service on my 2024 A5 and dealt with Jorge (service advisor), and want to let everyone know that the service department at Audi Plano is just as organized and customer-oriented as the service dept. Kudos!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
Jorge, Adrian P, and the entire team are always super helpful from sales to service. If you need a full service dealer with personalized experience you should check out Audi Plano.
Jorge, Adrian P, and the entire team are always super helpful from sales to service. If you need a full service dealer with personalized experience you should check out Audi Plano.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Calabarneil, we're happy you found our staff to be so supportive during your experience here at Audi Plano. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!