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Audi Plano

(3,761 reviews)
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Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–6:00pm
Sunday Closed
2022 state dealer award
View 7 awards
2022 state dealer award 2014 state dealer award 2013 national dealer award
2026 consumer dealer award 2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (877) 438-8043 (877) 438-8043
Used (877) 642-4907 (877) 642-4907
Service (877) 438-8535 (877) 438-8535

Inventory

See all 587 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2007.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Reviews

(3,761 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Plano from DealerRater.

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Jorge Garzon and shop manager Ricky are absolute All Stars and two of the greatest assets that Audi of Plano has and that Auto Nation as a whole has. Because of Jorge I moved all my Audi service from Sewell Audi to Audi Plano

Jorge Garzon and shop manager Ricky are absolute All Stars and two of the greatest assets that Audi of Plano has and that Auto Nation as a whole has. Because of Jorge I moved all my Audi service from Sewell Audi to Audi Plano

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I cannot say enough wonderful things about my experience with Audi Plano! From start to finish, the entire process of trading in my vehicle and purchasing a new one was absolutely exceptional. The level of professionalism, customer service, attention to detail, and genuine care that goes into making the car-buying experience seamless is truly impressive. What can sometimes be a stressful and overwhelming process was instead exciting, effortless, and enjoyable. It’s clear that Audi Plano takes pride in creating an experience that goes beyond simply selling vehicles. Their commitment to excellence and customer satisfaction truly sets them apart. I couldn’t be happier with my new vehicle and the entire experience. If you’re looking for a dealership that values its customers, provides exceptional service, and makes the car-buying process a pleasure, I highly recommend Audi Plano! Five stars all around! ⭐⭐⭐⭐⭐

I cannot say enough wonderful things about my experience with Audi Plano! From start to finish, the entire process of trading in my vehicle and purchasing a new one was absolutely exceptional. The level of professionalism, customer service, attention to detail, and genuine care that goes into making the car-buying experience seamless is truly impressive. What can sometimes be a stressful and overwhelming process was instead exciting, effortless, and enjoyable. It’s clear that Audi Plano takes pride in creating an experience that goes beyond simply selling vehicles. Their commitment to excellence and customer satisfaction truly sets them apart. I couldn’t be happier with my new vehicle and the entire experience. If you’re looking for a dealership that values its customers, provides exceptional service, and makes the car-buying process a pleasure, I highly recommend Audi Plano! Five stars all around! ⭐⭐⭐⭐⭐

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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I cannot say enough wonderful things about my experience with Audi Plano! From start to finish, the entire process of trading in my vehicle and purchasing a new one was absolutely exceptional. The level of professionalism, customer service, attention to detail, and genuine care that goes into making the car-buying experience seamless is truly impressive. What can sometimes be a stressful and overwhelming process was instead exciting, effortless, and enjoyable. It’s clear that Audi Plano takes pride in creating an experience that goes beyond simply selling vehicles. Their commitment to excellence and customer satisfaction truly sets them apart. I couldn’t be happier with my new vehicle and the entire experience. If you’re looking for a dealership that values its customers, provides exceptional service, and makes the car-buying process a pleasure, I highly recommend Audi Plano! Five stars all around! ⭐⭐⭐⭐⭐

I cannot say enough wonderful things about my experience with Audi Plano! From start to finish, the entire process of trading in my vehicle and purchasing a new one was absolutely exceptional. The level of professionalism, customer service, attention to detail, and genuine care that goes into making the car-buying experience seamless is truly impressive. What can sometimes be a stressful and overwhelming process was instead exciting, effortless, and enjoyable. It’s clear that Audi Plano takes pride in creating an experience that goes beyond simply selling vehicles. Their commitment to excellence and customer satisfaction truly sets them apart. I couldn’t be happier with my new vehicle and the entire experience. If you’re looking for a dealership that values its customers, provides exceptional service, and makes the car-buying process a pleasure, I highly recommend Audi Plano! Five stars all around! ⭐⭐⭐⭐⭐

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

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Had a wonderful experience at Audi Plano during my recent synthetic oil and filter change .The staff was friendly , welcoming and very professional.i was able to use the synthetic oil change coupon for $109.95 , which provided excellent value .The service was completed on time and my vehicle was returned clean and ready to go.overall Visu was smooth, transparent and hassle-free. Thank you entire team and highly recommend Audi Plano for anyone looking for quality Serive and excellent customer care !

Had a wonderful experience at Audi Plano during my recent synthetic oil and filter change .The staff was friendly , welcoming and very professional.i was able to use the synthetic oil change coupon for $109.95 , which provided excellent value .The service was completed on time and my vehicle was returned clean and ready to go.overall Visu was smooth, transparent and hassle-free. Thank you entire team and highly recommend Audi Plano for anyone looking for quality Serive and excellent customer care !

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

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Josiah was such a helpful service consultant! Efficient and knowledgeable. Got me in for service same day!

Josiah was such a helpful service consultant! Efficient and knowledgeable. Got me in for service same day!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any further questions, please give us a call. We're always happy to help!

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Oscar was amazing with helping us find the perfect car! He had made the process so smooth and was super enthusiastic! would 100 % recommend to find him!

Oscar was amazing with helping us find the perfect car! He had made the process so smooth and was super enthusiastic! would 100 % recommend to find him!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to Oscar here at Audi Plano! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Sales and service experiences have been first rate. I recommend the dealership for future needs. Service has always been timely and responsive. Advisors have been first rate.

Sales and service experiences have been first rate. I recommend the dealership for future needs. Service has always been timely and responsive. Advisors have been first rate.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Wesley, thank you so much for your positive comments about Audi Plano! Please don't hesitate to reach out if there's anything additional we can do for you.

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We received Excellent assistance from Jorge in the Service Department. We came in for an oil change and it was completed within two hours without an appointment.

We received Excellent assistance from Jorge in the Service Department. We came in for an oil change and it was completed within two hours without an appointment.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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Everything was excellent, especially Kevin’s feedback and efforts. He made the experience the best I have ever gone thru.

Everything was excellent, especially Kevin’s feedback and efforts. He made the experience the best I have ever gone thru.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Scott, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

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The brand manager that took time to help me a senior citizen was an answered prayer. Thanks again Mr. Tracy V Crawford.

The brand manager that took time to help me a senior citizen was an answered prayer. Thanks again Mr. Tracy V Crawford.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

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