Reviews
I worked with Ricky and Israel on trading my car for an Audi A5. They made the process easy for me and got the exact car that I wanted. The customer service at Plano Audi is top-notch!
I worked with Ricky and Israel on trading my car for an Audi A5. They made the process easy for me and got the exact car that I wanted. The customer service at Plano Audi is top-notch!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Top-notch service with my service with Bryan doing an incredible job and giving me help and support with my car I highly recommend getting my car serviced here
Top-notch service with my service with Bryan doing an incredible job and giving me help and support with my car I highly recommend getting my car serviced here
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Audi Plano is 5-star dealership and I completely satisfied with their service and relationship. Every time when I there, I have great experience and service. Good job!
Audi Plano is 5-star dealership and I completely satisfied with their service and relationship. Every time when I there, I have great experience and service. Good job!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Neil Thompson was great as well as Adrian who initially helped . I was once only an Sewell buyer, but for where I would have paid more, I recieved a better deal and equal (if not better) customer service. Already referring a family member to go see their team next week.
Neil Thompson was great as well as Adrian who initially helped . I was once only an Sewell buyer, but for where I would have paid more, I recieved a better deal and equal (if not better) customer service. Already referring a family member to go see their team next week.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we're happy you found our staff to be so supportive during your experience here at Audi Plano. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The team at Audi Plano always take fantastic care of me and my car! Adrian Podea (sales) Neil Thompson (general sales manager) make the car buying process such a breeze! I recommend them any chance I get. After I bought my car, my husband also did followed by my mom. They always take time to make sure you're getting what you need with the best customer experience. 10 out of 10.
The team at Audi Plano always take fantastic care of me and my car! Adrian Podea (sales) Neil Thompson (general sales manager) make the car buying process such a breeze! I recommend them any chance I get. After I bought my car, my husband also did followed by my mom. They always take time to make sure you're getting what you need with the best customer experience. 10 out of 10.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Crystal, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Mussa Mussa was great , met us when we arrived and kept us posted on the process even with their system down he worked with everyone and got our deal done , a true professional !!
Mussa Mussa was great , met us when we arrived and kept us posted on the process even with their system down he worked with everyone and got our deal done , a true professional !!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Keith, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Julius did a great job explaining all the features of the Audi A6 and following up ....
Julius did a great job explaining all the features of the Audi A6 and following up ....
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
I recently purchased my Audi Q7 from Audi Plano and had an excellent experience from start to finish. A big thank you to Adrian and Izzy for making the entire process smooth and stress-free. They were professional, knowledgeable, and genuinely helpful throughout the purchase. The financing team was also fantastic,they took the time to explain everything clearly and helped us secure a great rate. The level of service here truly stands out. I highly recommend Adrian and Izzy to anyone looking to buy a new car. They are a great asset to Audi Plano!
I recently purchased my Audi Q7 from Audi Plano and had an excellent experience from start to finish. A big thank you to Adrian and Izzy for making the entire process smooth and stress-free. They were professional, knowledgeable, and genuinely helpful throughout the purchase. The financing team was also fantastic,they took the time to explain everything clearly and helped us secure a great rate. The level of service here truly stands out. I highly recommend Adrian and Izzy to anyone looking to buy a new car. They are a great asset to Audi Plano!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Excellent service! Adrian, one of the managers of service department went above and beyond to ensure everything was taken cared of. He is professional and customer oriented. Truly an asset of the company.
Excellent service! Adrian, one of the managers of service department went above and beyond to ensure everything was taken cared of. He is professional and customer oriented. Truly an asset of the company.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Failure to fix problems with the vehicle before turn over, after we pointed out the problems and we were told it was fixed refusing to return phone calls, called over 10 times and was ignored or just hung up on Misled on warranty coverage
Failure to fix problems with the vehicle before turn over, after we pointed out the problems and we were told it was fixed refusing to return phone calls, called over 10 times and was ignored or just hung up on Misled on warranty coverage
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car