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Audi Plano

(3,680 reviews)
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Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–6:00pm
Sunday Closed
2022 state dealer award
View 7 awards
2022 state dealer award 2014 state dealer award 2013 national dealer award
2026 consumer dealer award 2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (877) 438-8043 (877) 438-8043
Used (877) 642-4907 (877) 642-4907
Service (877) 438-8535 (877) 438-8535

Inventory

See all 438 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2007.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Reviews

(3,680 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Plano from DealerRater.

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Kevin in the service department was great to work with. It was an exceptional experience!👍👍👍

Kevin in the service department was great to work with. It was an exceptional experience!👍👍👍

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Audi Plano. Please don't hesitate to reach out if there's anything additional we can do for you.

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Had a great experience with their service!! My service advisor, Kevin was very nice and professional!

Had a great experience with their service!! My service advisor, Kevin was very nice and professional!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Audi Plano. Please don't hesitate to reach out if there's anything additional we can do for you.

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definitely the smoothest dealership experience I’ve had in a long time. Josiah took care of my car and was able to secure me my exact model as my rental to make me feel as comfortable as possible while my car was being serviced. Throughout the entire servicing, I stayed informed through text messages and updates from Josiah as well as other members of the Audi Plano team!

definitely the smoothest dealership experience I’ve had in a long time. Josiah took care of my car and was able to secure me my exact model as my rental to make me feel as comfortable as possible while my car was being serviced. Throughout the entire servicing, I stayed informed through text messages and updates from Josiah as well as other members of the Audi Plano team!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Kendall, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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Had a great experience at Audi Plano and I worked with Adrian on purchasing a new Audi Q8. Very happy with my experience.

Had a great experience at Audi Plano and I worked with Adrian on purchasing a new Audi Q8. Very happy with my experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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I have purchased 2 cars from Audi Plano and had great experiences both times (Ricky Reed, sales person). I recently went in for routine service on my 2024 A5 and dealt with Jorge (service advisor), and want to let everyone know that the service department at Audi Plano is just as organized and customer-oriented as the service dept. Kudos!

I have purchased 2 cars from Audi Plano and had great experiences both times (Ricky Reed, sales person). I recently went in for routine service on my 2024 A5 and dealt with Jorge (service advisor), and want to let everyone know that the service department at Audi Plano is just as organized and customer-oriented as the service dept. Kudos!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Jorge, Adrian P, and the entire team are always super helpful from sales to service. If you need a full service dealer with personalized experience you should check out Audi Plano.

Jorge, Adrian P, and the entire team are always super helpful from sales to service. If you need a full service dealer with personalized experience you should check out Audi Plano.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Calabarneil, we're happy you found our staff to be so supportive during your experience here at Audi Plano. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Emanuel provided excellent service, clearly guiding me through every step of the entire process. I truly appreciated his helpful and thorough assistance from start to finish.

Emanuel provided excellent service, clearly guiding me through every step of the entire process. I truly appreciated his helpful and thorough assistance from start to finish.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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It was very pleasant experience with my recent Audi Q6 purchase at Audi Plano, team Hossein,Trecey,Harmen,Bill helped to close the deal easily and efficiently, special thanks to Hossein for after sales support, it was very appreciated

It was very pleasant experience with my recent Audi Q6 purchase at Audi Plano, team Hossein,Trecey,Harmen,Bill helped to close the deal easily and efficiently, special thanks to Hossein for after sales support, it was very appreciated

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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Thank you Mackenzie, your customer service has truly been the best in quality I have had the pleasure of representing my 22 SQ7, sorry Bryan. I never feel nervous about leaving my car behind with you or your techs or get worried about high prices or worry about unqualified work. When Audi built and tested the car in the factories in Europe, you always provide the same safety and quality of standards on those lifts in your garage. It’s like having a sci-fi extension portal service from Germany. I thank you for your quality service and look forward to 200k+ more miles.

Thank you Mackenzie, your customer service has truly been the best in quality I have had the pleasure of representing my 22 SQ7, sorry Bryan. I never feel nervous about leaving my car behind with you or your techs or get worried about high prices or worry about unqualified work. When Audi built and tested the car in the factories in Europe, you always provide the same safety and quality of standards on those lifts in your garage. It’s like having a sci-fi extension portal service from Germany. I thank you for your quality service and look forward to 200k+ more miles.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Audi Plano. Please don't hesitate to reach out if there's anything additional we can do for you.

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I worked with Ricky and Israel on trading my car for an Audi A5. They made the process easy for me and got the exact car that I wanted. The customer service at Plano Audi is top-notch!

I worked with Ricky and Israel on trading my car for an Audi A5. They made the process easy for me and got the exact car that I wanted. The customer service at Plano Audi is top-notch!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Audi Plano. Please don't hesitate to reach out if there's anything additional we can do for you.

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