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Audi Plano

(3,637 reviews)
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Sales hours:
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–6:00pm
Sunday Closed
2022 state dealer award
View 6 awards
2022 state dealer award 2014 state dealer award 2013 national dealer award
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (877) 438-8043 (877) 438-8043
Used (877) 642-4907 (877) 642-4907
Service (877) 438-8535 (877) 438-8535

Inventory

See all 382 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2007.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Reviews

(3,637 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Plano from DealerRater.

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No haggle pricing here.

No haggle pricing here. Erica was an awesome salesperson, ask for her. Easy transaction, in and out in less than 90 minutes. Mainly as long as you're good with the price, they take you upstairs to finance. Car gets prepped in the meantime with full tank of gas etc. It came back really clean after buying.

No haggle pricing here.

No haggle pricing here. Erica was an awesome salesperson, ask for her. Easy transaction, in and out in less than 90 minutes. Mainly as long as you're good with the price, they take you upstairs to finance. Car gets prepped in the meantime with full tank of gas etc. It came back really clean after buying.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience at Audi of Plano.

Great experience at Audi of Plano. Emari took great care of me and got my wife exactly what she was looking for! Very quick and transparent process. Highly recommend.

Great experience at Audi of Plano.

Great experience at Audi of Plano. Emari took great care of me and got my wife exactly what she was looking for! Very quick and transparent process. Highly recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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For true 5 star service - ask for Oscar!

For true 5 star service - ask for Oscar! I recently leased an Audi Q5 from Audi Plano, and it was truly one of the best car-buying experiences I’ve had. If you’re shopping for an Audi, make sure you ask for Oscar. Oscar really listens to what’s important to you and works hard to find the right car — not just any car. He helped me find the perfect Audi Q5 and made the whole process easy and stress-free. He’s knowledgeable, friendly, patient, and incredibly hardworking. I never felt pressured and he answered every question along the way. The entire experience at Audi Plano was smooth and professional thanks to Oscar. Great dealership, great service, and a fantastic salesperson. If you’re heading to Audi Plano, do yourself a favor and ask for Oscar — you’ll be in excellent hands!

For true 5 star service - ask for Oscar!

For true 5 star service - ask for Oscar! I recently leased an Audi Q5 from Audi Plano, and it was truly one of the best car-buying experiences I’ve had. If you’re shopping for an Audi, make sure you ask for Oscar. Oscar really listens to what’s important to you and works hard to find the right car — not just any car. He helped me find the perfect Audi Q5 and made the whole process easy and stress-free. He’s knowledgeable, friendly, patient, and incredibly hardworking. I never felt pressured and he answered every question along the way. The entire experience at Audi Plano was smooth and professional thanks to Oscar. Great dealership, great service, and a fantastic salesperson. If you’re heading to Audi Plano, do yourself a favor and ask for Oscar — you’ll be in excellent hands!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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As a first time Audi buyer, I am Impressed with the

As a first time Audi buyer, I am Impressed with the service provided by the staff at Audi, especially the service provided by both Nick and Spencer. I am excited about my purchase and look forward to a long partnership with Audi. The dealership is going through a remodel, but that did not take away from top notch service.

As a first time Audi buyer, I am Impressed with the

As a first time Audi buyer, I am Impressed with the service provided by the staff at Audi, especially the service provided by both Nick and Spencer. I am excited about my purchase and look forward to a long partnership with Audi. The dealership is going through a remodel, but that did not take away from top notch service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are pleased to hear you had such a positive experience with us, Debra! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Annual service plus recall software update.

Annual service plus recall software update. Excellent help from service advisor and fun and interesting comments provided in text from actual technician who worked on my car.

Annual service plus recall software update.

Annual service plus recall software update. Excellent help from service advisor and fun and interesting comments provided in text from actual technician who worked on my car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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I had a great experience buying this car.

I had a great experience buying this car. Micah, the sales rep, listened to my wishes in what I wanted in my car and found exactly what I wanted.

I had a great experience buying this car.

I had a great experience buying this car. Micah, the sales rep, listened to my wishes in what I wanted in my car and found exactly what I wanted.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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Mackenzie goes above and beyond whenever I visit her for

Mackenzie goes above and beyond whenever I visit her for maintenance on my Q8. I look forward to seeing her every time! She’s super attentive, always makes me feel like a high priority, detail oriented, and I trust her where I know my car is taken care of each and every time. When I forget about something, she’ll go the extra mile to let me know that the technician will take care of it during the visit - making it more time efficient for me which I love. She’s super responsive and always provides me with updates when my car is in servicing. I love everything about working with her! Thank you so much, Mackenzie! You’re the best service adviser ever!

Mackenzie goes above and beyond whenever I visit her for

Mackenzie goes above and beyond whenever I visit her for maintenance on my Q8. I look forward to seeing her every time! She’s super attentive, always makes me feel like a high priority, detail oriented, and I trust her where I know my car is taken care of each and every time. When I forget about something, she’ll go the extra mile to let me know that the technician will take care of it during the visit - making it more time efficient for me which I love. She’s super responsive and always provides me with updates when my car is in servicing. I love everything about working with her! Thank you so much, Mackenzie! You’re the best service adviser ever!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Audi Plano. Don't hesitate to call us if you ever need anything. Be safe on the road!

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The staff, customers service, and the whole facility was

The staff, customers service, and the whole facility was nice,kind, and lots of friendly faces, and we didn't have to stand around and wait, they went over and and explained everything to us. I would recommend ? them to anyone, they got my approval!!! Thank you Audi Plano!

The staff, customers service, and the whole facility was

The staff, customers service, and the whole facility was nice,kind, and lots of friendly faces, and we didn't have to stand around and wait, they went over and and explained everything to us. I would recommend ? them to anyone, they got my approval!!! Thank you Audi Plano!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are pleased to hear you had such a positive experience with us, Janice! We appreciate your recommendation of Audi Plano and we hope to be of service again in the future.

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Needed more time to show features of the truck.

Needed more time to show features of the truck. Show room and location was east to find. The vehicle as clean and ready when I was finished signing all the papers.

Needed more time to show features of the truck.

Needed more time to show features of the truck. Show room and location was east to find. The vehicle as clean and ready when I was finished signing all the papers.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Charles, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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I use the services of the dealership for service on our

I use the services of the dealership for service on our Q7. Overall, a good experience. The service desk was friendly and very helpful. Explanation of the repairs required was good and so were the repairs. The dealership just has a lot of backlog - so be aware of that as you drop your vehicle.

I use the services of the dealership for service on our

I use the services of the dealership for service on our Q7. Overall, a good experience. The service desk was friendly and very helpful. Explanation of the repairs required was good and so were the repairs. The dealership just has a lot of backlog - so be aware of that as you drop your vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we really appreciate your feedback! Don't hesitate to call us if you ever need anything. Be safe on the road!

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