Audi Plano

The customer service associates were very professional, prompt, and detailed. I was very pleased with Bryan.

Excellent service team very thorough in their Inspection professional in their treatment of Customers keeps you informed throughout the service

We contacted the dealership with a pre-approval regarding a specific vehicle on a Thursday. On Friday we reached out to check the status and the salesman told us that he was too busy to work on the deal because it was ens of month and he would work on it on Monday which was the start of a new month. I posted a review on their website and the sales manager made contact. We worked the deal and went in with everything ready to go and spent over an hour waiting on finance as they both sat in their offices with nobody across the table doing paperwork. Until receiving the key to the vehicle I asked about a second key and was told by the sales manager he would reach out to the previous owner to see if they had a second key and if not, he would order one from the Chevrolet dealership. He stated he would text me. Here it is Tuesday afternoon and I haven't heard anything from him regarding having a second key made.

I can’t say enough great things about my experience working with Tracy at AutoNation! Buying a car can be an overwhelming process, but Tracy made the entire experience so much easier. He was patient, knowledgeable, encouraging, and genuinely committed to helping me find a way to make it work. I never felt pressured or judged, just supported throughout the process. It’s rare to find someone who truly cares about their customers beyond making a sale, and Tracy is absolutely one of those people. I’m so grateful for his kindness, professionalism, and dedication to helping me get into my new Audi! He truly deserves nothing but good things, and I couldn’t recommend him more!

Bryan Cabrera with Audi plano did a fantastic jog. He was knowledgeable, helpful and timely

As usual great experience with Audi team ! My adviser Adrian is the best asset out there! Attention to customer is 10 out of 10 ! Job done timely, got dropped off and picked up free. Love it !

Jorge Garzon and shop manager Ricky are absolute All Stars and two of the greatest assets that Audi of Plano has and that Auto Nation as a whole has. Because of Jorge I moved all my Audi service from Sewell Audi to Audi Plano

I cannot say enough wonderful things about my experience with Audi Plano! From start to finish, the entire process of trading in my vehicle and purchasing a new one was absolutely exceptional. The level of professionalism, customer service, attention to detail, and genuine care that goes into making the car-buying experience seamless is truly impressive. What can sometimes be a stressful and overwhelming process was instead exciting, effortless, and enjoyable. It’s clear that Audi Plano takes pride in creating an experience that goes beyond simply selling vehicles. Their commitment to excellence and customer satisfaction truly sets them apart. I couldn’t be happier with my new vehicle and the entire experience. If you’re looking for a dealership that values its customers, provides exceptional service, and makes the car-buying process a pleasure, I highly recommend Audi Plano! Five stars all around! ⭐⭐⭐⭐⭐

I cannot say enough wonderful things about my experience with Audi Plano! From start to finish, the entire process of trading in my vehicle and purchasing a new one was absolutely exceptional. The level of professionalism, customer service, attention to detail, and genuine care that goes into making the car-buying experience seamless is truly impressive. What can sometimes be a stressful and overwhelming process was instead exciting, effortless, and enjoyable. It’s clear that Audi Plano takes pride in creating an experience that goes beyond simply selling vehicles. Their commitment to excellence and customer satisfaction truly sets them apart. I couldn’t be happier with my new vehicle and the entire experience. If you’re looking for a dealership that values its customers, provides exceptional service, and makes the car-buying process a pleasure, I highly recommend Audi Plano! Five stars all around! ⭐⭐⭐⭐⭐

Had a wonderful experience at Audi Plano during my recent synthetic oil and filter change .The staff was friendly , welcoming and very professional.i was able to use the synthetic oil change coupon for $109.95 , which provided excellent value .The service was completed on time and my vehicle was returned clean and ready to go.overall Visu was smooth, transparent and hassle-free. Thank you entire team and highly recommend Audi Plano for anyone looking for quality Serive and excellent customer care !