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Audi Plano

(3,654 reviews)
Visit Audi Plano
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–6:00pm
Sunday Closed
2022 state dealer award
View 7 awards
2022 state dealer award 2014 state dealer award 2013 national dealer award
2026 consumer dealer award 2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (877) 438-8043 (877) 438-8043
Used (877) 642-4907 (877) 642-4907
Service (877) 438-8535 (877) 438-8535

Inventory

See all 409 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2007.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Reviews

(3,654 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Plano from DealerRater.

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Hi, I recently visited the Audi dealership and had a great experience. The staff was very professional, friendly, and took the time to clearly explain everything to me. The service process was smooth and efficient, and I really appreciated how attentive they were to my needs. I felt well taken care of from start to finish, and I would definitely recommend this dealership to anyone looking for a reliable and positive experience. Thank you again for the excellent service!

Hi, I recently visited the Audi dealership and had a great experience. The staff was very professional, friendly, and took the time to clearly explain everything to me. The service process was smooth and efficient, and I really appreciated how attentive they were to my needs. I felt well taken care of from start to finish, and I would definitely recommend this dealership to anyone looking for a reliable and positive experience. Thank you again for the excellent service!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Hi, I recently visited the Audi dealership and had a great experience. The staff was very professional, friendly, and took the time to clearly explain everything to me. The service process was smooth and efficient, and I really appreciated how attentive they were to my needs. I felt well taken care of from start to finish, and I would definitely recommend this dealership to anyone looking for a reliable and positive experience. Thank you again for the excellent service!

Hi, I recently visited the Audi dealership and had a great experience. The staff was very professional, friendly, and took the time to clearly explain everything to me. The service process was smooth and efficient, and I really appreciated how attentive they were to my needs. I felt well taken care of from start to finish, and I would definitely recommend this dealership to anyone looking for a reliable and positive experience. Thank you again for the excellent service!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Hossein Farshid contacted me immediately after I submitted my online search for new Q5 under the Costco program. He took good care of my purchase and followed up with me throughout the process. Great communication and 100% CSAT.

Hossein Farshid contacted me immediately after I submitted my online search for new Q5 under the Costco program. He took good care of my purchase and followed up with me throughout the process. Great communication and 100% CSAT.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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The dealership is very pleasant and helpful great experience. Everyone greeted and helped you upon arrival.

The dealership is very pleasant and helpful great experience. Everyone greeted and helped you upon arrival.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

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Jorge is a trusted service advisor. I really appreciate him and his integrity and honesty. Thank you

Jorge is a trusted service advisor. I really appreciate him and his integrity and honesty. Thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

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Upfront and honest about any repairs. Provides timely updates. Work is done on time. Great job.

Upfront and honest about any repairs. Provides timely updates. Work is done on time. Great job.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you; we appreciate your feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

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My service at Audi Plano was and has always been excellent. My advisor, Austin Mane takes great care of any issues I may have.

My service at Audi Plano was and has always been excellent. My advisor, Austin Mane takes great care of any issues I may have.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Great buying experience. My sales associate Sonja went the extra mile from initial communication to transferring the plates to my new vehicle.

Great buying experience. My sales associate Sonja went the extra mile from initial communication to transferring the plates to my new vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

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Emari went ABOVE AND BEYOND to assist me with looking to purchase a pre-owned or new car. I have had both good and bad experiences in the past with other dealerships. At Plano Audi, I had an AMAZING EXPERIENCE. I would HIGHLY RECOMMEND this place if you are looking to buy a car. Be sure to ask for Emari. He was completely honest, up front, and went above and beyond the call of duty to assist me. He knows what it means to deliver WORLD CLASS CUSTOMER SERVICE! I can’t thank Emari enough!

Emari went ABOVE AND BEYOND to assist me with looking to purchase a pre-owned or new car. I have had both good and bad experiences in the past with other dealerships. At Plano Audi, I had an AMAZING EXPERIENCE. I would HIGHLY RECOMMEND this place if you are looking to buy a car. Be sure to ask for Emari. He was completely honest, up front, and went above and beyond the call of duty to assist me. He knows what it means to deliver WORLD CLASS CUSTOMER SERVICE! I can’t thank Emari enough!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Audi Plano and we hope to be of service again in the future.

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Muy profeciionslesxcon su trabajo to do el staff van a ser recomendados para familiares en sus compras de carros

Muy profeciionslesxcon su trabajo to do el staff van a ser recomendados para familiares en sus compras de carros

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hola Oscar, nuestro equipo se dedica a brindar a todos nuestros clientes un servicio excepcional y un trabajo de calidad en el que puedes confiar. No dudes en visitarnos si necesitas más ayuda.

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