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Carson Cars

(465 reviews)
Visit Carson Cars
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–8:00pm Closed
Sunday 10:00am–6:00pm Closed
2018 consumer dealer award
View 2 awards
2018 consumer dealer award 2015 consumer dealer award
(888) 896-2758 (888) 896-2758

Reviews

(465 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Carson Cars from DealerRater.

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Carson Cars - The Place to go

These guys are great ! The Sales person I worked with was Carlos who was very helpful and answered all my questions. The car I chose had a few things to be fixed , so the dealership is going to send it to their shop and get them taken care of . Awesome !!! I would definitly recommend this place for a fair deal .

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Nando can get you right!

I know you might be skeptical but these guys are great at what they do. I went in and from the jump, Nando had instantly shown me he was there to help and not just take my money. I felt he treated me like a person and not a sale. It took a few hours but he pulled some big strings and got me in a vehicle same day even with my credit problems. If I hadn’t given them a chance I’d still be on the bus. Definitely a good place of business, I’d recommend to anyone who’s been denied anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I submitted an ask about a vehicle yet the "Dealer" took

I submitted an ask about a vehicle yet the "Dealer" took 2 days to reply and the vehicle at that point was no longer avail. It seems they do not pay attention to emails listed. I purchased somewhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

not very recommendable horrible place.

highly not recommendable to family and friends very poor customer service nobody answer phone but if they answer they put you on hold until you hang up. rude people they would hold your car and use it as their personal used. got my car after six months got dent and scratch all over they trashed my car found coffee spill in driver and passenger seat and mud all over with a broken 2 door handle they even more damage the car instead of fixing it. they dont deserve not a single star.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The god xxxx worst.

The god xxxx worst. Called them 3 times over 3 days. Each time leaving my name and number - no callback. Completely ridiculous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good luck....you'll need it!

This is the worst xxxxx. dealership I've ever dealt with in my 58 years, untrustworthy, shady, conniving,....fill in the blank of your own personal favorite s---sandwich. Steer clear.... Or visit your place of prayer often! You'll need to!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Not applicable

I liked how Mr.Carlos helped me a lot in getting me a car that is beautiful I recommend Carlos in Carson Cars He attends Very well Thank You Mr.Carlos

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jack Coyle at Carson cars is the Best!

Jack Coyle was awesome with my husband and I. He gave me the best experience with finding an amazing car. He was friendly, caring, made me feel safe and comfortable and pushed for the needs I needed met. My husband is a disabled combat vet and Jack who is also a vet, helped me lift my husband up and down our stairs do he could sit in his new car and sign papers. My husband can’t walk anymore so this made our world shine with how caring and helpful he is. I never felt pressured and he found the best car I’m excited to have. If you want to buy a vehicle…. Go to Carson cars and ask for Jack. Jack goes above and beyond and makes you feel comfortable with the process. He’s the Best! Thank you Jack so very much! You are the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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One satisfied customer.

I feel like i have a whole new groupe of friends everyone on the staff there is awsome from my sales rep Carlos to Scott finance rep to Jessica everyone super nice and helpfull. Thanks guys im so happy with my new wheels

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great, liked & purchased a car in first visit

I didn’t step-in at their place to purchase a car. The car which I was looking for was there. But Carlos did show us even a better car within the same price range and offered such a great deal that we ended up buying the car right at the moment. Carlos was really patient to answer all our questions as well as going above and beyond to show us a car which we didn’t ask for but we’re very satisfied after checking that car. David from their team was equally good. They have a knack of knowing whether customer really wants a car or is just shopping around and once they know that you are actually interested to buy car, they will make sure that you come out of dealership happy & satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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