Mack's Auto Sales

Reviews

This dealer has no recent reviews and is not rated.

5 lifetime reviews.

  • 5.0 out of 5
    March 9, 2014

    Went to look at one truck, drove it and bought. Their website made gathering information easy and having the CarFax available on line an extra plus. Truck... was washed and clean inside and out, Great value for vehicle. Good people to work with.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    I'm happy to hear you are so satisfied with your purchase! Thank you for the positive review! We strive to provide quality pre-owned vehicles at a fai...r price in a no pressure environment.

  • 5.0 out of 5
    February 17, 2013

    Mack's Auto Sales is the best used car lot I've ever seen. Their website make it easy to make a decision before getting there. Their pictures and in depth... history on the vehicle led me to drive two hours to purchase a vehicle, driving away without even test driving it. Their service was very friendly and prompt. Two thumbs up!!!!!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • May 20, 2014

    After visiting several places in Virginia Beach and test driving in vain, I actually drove the distance to Macks to look at two Hondas I found online.... Upon my arrival, they printed out the Carfax and gave it to me and both cars were washed off before the test drives. My first choice, which had been based on appearances only, turned out to be very iffy, but the second older car was immaculate inside and turned out to be a gem. As always, one must be a careful shopper. Once I had made my choice for the older car, the buying process was a pleasure. Back in the office, I used my laptop to confer via Facebook with the ultimate owner (US service member stationed overseas). Macks was very accommodating in this respect. They went out of their way to adjust things to the servicemember's return date, which kept changing, and they helped with arrangements to get the car to Va Beach after the sale. All in all, I'd say it as well worth the extra drive. Besides genuine customer service, they are honest and fair business people who care about the way they do business.

    5.0 out of 5
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    3.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 3.0 out of 5
    December 26, 2012

    Bought a car there and 100k miles later still riding that pony! Price was right so the updates needed could be put into the car. Office was not a plus... but, ...the car was acceptable. Thanks

    3.0 out of 5
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    1.0 out of 5
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    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • 2.0 out of 5
    August 6, 2012

    Office reeked of heavy smoke. Loose gravel lot. Convertibles of interest were between a ditch and other parked cars. Leave your high heels and dress shoes... at home, or in your car. Congenial staff.

    3.0 out of 5
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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We are A+ rated for our business practices not our gravel lot. We have great cars for a very good value.