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Modern Hyundai of Concord

(4,016 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2018 state dealer award
View 4 awards
2018 state dealer award
2025 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (855) 878-2284 (855) 878-2284
Used (866) 756-2576 (866) 756-2576
Service (866) 251-9578 (866) 251-9578

Reviews

(4,016 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Modern Hyundai of Concord from DealerRater.

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Informative. Low Pressure. Happy Customer.

Good salesman and finance guy. Informative. Low pressure buying experience. At the end of the day, my wife is happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! The Modern Hyundai of Concord Team

Very satisfied

Tre Sutton offered exceptional service and provided clarity on the service and charges for the visit. He was very professional and personable. You have a great employee in Tre.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Carol, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! The Modern Hyundai of Concord Team

Great service

Always go out of their way to be helpful. I ask about the maintenance plan and they went and got someone for me to talk to about UT but he wasn't high pressure at all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Modern Hyundai of Concord Team

Found our Palisade at Modern Hyundai

Dimitru, Vincent and Gabe all worked together to make sure I was attended to at all times during my search and eventual purchase. We got the vehicle we were hoping for at a fair price and a fair trade in value. I will be back for my next vehicle and give these guys first shot at making it happen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. The Modern Hyundai of Concord Team

Oil change smooth process

I had amazing customer service! Everyone was upbeat and helpful. I was offered water and called when. Car repair was ready.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Modern Hyundai of Concord Team

Skipped the Games and Bought a New Santa Fe

I met Renan when I arrived to the dealership. I was already aware there was a very limited selection of new vehicles, especially for what I wanted. Renan spent a fair amount of time listening to what I wanted. He avoided all the usual salesman games, which I very much appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. The Modern Hyundai of Concord Team

Great Service

Lori is great. So is Trae! I will recommend everyone I know.didn’t take too long and keep me updated on everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. The Modern Hyundai of Concord Team

Excellent Service

Sales and Leasing Consultant, Mr Travis Kindle provide excellent customer service. Mr. Kindle has great communication skills, and listen to understand what custom wants in selecting a car. He does not do a high pressure buying sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. The Modern Hyundai of Concord Team

Awesome job

Polite and timely. Made me very comfortable during my wait time. Made sure all information about my vehicle was understood.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. The Modern Hyundai of Concord Team

Great service

Valet service is always great. And they have good communication. The employees were very knowledgeable. And they came on time for my appt.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. The Modern Hyundai of Concord Team