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Modern Hyundai of Concord

(4,016 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2018 state dealer award
View 4 awards
2018 state dealer award
2025 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (855) 878-2284 (855) 878-2284
Used (866) 756-2576 (866) 756-2576
Service (866) 251-9578 (866) 251-9578

Reviews

(4,016 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Modern Hyundai of Concord from DealerRater.

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Great service,good service reps.

Lori was very helpful to me the first time I dealt with her and so I made my appointment with her this time. I was also very pleased with he help this time also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Modern Hyundai of Concord Team

Clean Office environment

David the salesman was welcoming, friendly, and easy to talk to. The finance manager was also pleasant and worked with me to get me approved for financing the purchased vehicle from the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. The Modern Hyundai of Concord Team

Great service

The sales staff was very nice and the dealership was clean . They answer all the questions that i asked. The service department took care of my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. The Modern Hyundai of Concord Team

Car title not yet received

David Kim was kind and helpful and spent a lot of time with us to explain the new gadgets in the Elantra. We find it to be a very comfortable car. The rest of the staff in the new car departments were very pleasant and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Modern Hyundai of Concord Team

Great Service!

Lori was quick and efficient! She was kind and made sure I got out in a timely fashion. I loved that she walked me through everything, and I got a free car wash!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. The Modern Hyundai of Concord Team

Exceptional service

I drive from Charlotte to Concord because from thye day I bought my Elantra in 2012 I have had exceptional service. Always at a fair price in as short a time as possible while providing trustworthy work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for this amazing review! We really appreciate your business. The Modern Hyundai of Concord Team

Great Service, friendly staff.

Enjoyed Working with Hugo, our salesperson. He was friendly and not overbearing like some salespeople we have experienced at other dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! The Modern Hyundai of Concord Team

Great service from walk-in to walk-out.

Got lots of needed instructions about opersting the SUV's systems. David Kim, our salesperson, was the best we've ever experienced. Other on the team were just as helpful and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. The Modern Hyundai of Concord Team

Comfortable facility

The service consultant Jonathan Wirz was very courteous and accomodating. He was able to get my service completed in a tmely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. The Modern Hyundai of Concord Team

Good Experience. Relatable Technician.

Tre was very personable and kept me well informed. He was pleasant to deal with. My car needed several repairs and now she's basically brand new.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for this amazing review! We really appreciate your business. The Modern Hyundai of Concord Team