Used Imports Auto LLC

While the car they sold me was great and still works well 2 years later, they charged me a dealer fee (which is supposed to be illegal in Georgia if it's not included in the advertised price) and seem to have also overcharged me $269 in sales tax and state fees. (The bill of sale shows one tax amount, but the registration I got from the state showed a lower tax amount.) I filed a complaint with the Georgia Consumer Financial Protection Bureau, and last month (about 2 years after I bought the car), I got a check from the dealer refunding the dealer fee, but with little other explanation. I haven't heard anything about the discrepancy in taxes/state fees. In summary, the car was good (at least for me), but their business tactics are shady or even illegal. Their website seems to show they've stopped charging a dealer fee, but I still wouldn't feel too comfortable going back to them.

If I coukd give this company negative stars, I would. They will lie to you and scam you and arent worth your time. BUYER BEWARE! We live a couple hours drive away from the dealership so we called to get a price over the phone. Multuple times we were given a price and after negotiations finally agreed to this price. Jumped through hoops to make the deal happen and the day before we were to go to the dealership to do all the paperwork, they called back and said "a mistake had been made and they were looking at the wrong truck whwn they quoted us a price." They refused to honor the previously agreed upon and promised price and jacked it up by $3,000 saying "take it or leave it." So we left the truck sitting on their lot and found a better deal. They lost our buisness forever and they couldnt GIVE me a truck off their lot because i dont believe a word they say. Don was nice but is the one who gave the wrong price and his boss Duane Bell is even worse. When you give me your word on a price, you should honor it!!!! Stay away from them and tell your friends!!! P.s. in case there is any question about "maybe their financing fell through or poor credit or whatever," we already had a preapproval letter in hand guaranteed for higher than the price quoted both times with a low interest rate due to 800 credit scores, so no, that had nothing to do with it. Please stay away from these liars!!!!

Pulled my credit after they sold the car I was interested in and did not contact me and let me know they had sold the car I had to inquire of them.

Jon, the owner was very professional and accommodating! The finance manager offered me several options and explained everything thoroughly. Jamie, my salesman made feel comfortable and treated me like family as well as the rest of the staff! *****

We have been car shopping for ages and finally found exactly what we were looking for. The inventory is extensive. If you go on a busy day you may have to wait but the staff members are great to work with. Prices are very good. Cars are detailed after purchase but don’t worry. They do an excellent job.

I got my first good car from them with zero credit. Their staff were amazing. The finance manager was helpful with different option . The sales guys was very helpful. I am loving them.

Do not buy from this car dealership. The car sales team will mislead you and have you purchase a vehicle that is unreliable. They only care about making money off of people and will sell you a bad car. I purchase a car from them and it had issues from the first day , they fixed the issue but made it clear that I would be stuck with the car. The last didn’t last due to a little accident but the insurance company told me the car had serve frame damage. I have called to inform them about it and they tried to deny the claim. Bad business, please don’t buy from them.

This was a very organized app that was helpful and enjoy my moments looking at bright pictures.. Thanks for the time and effort u all did u make people?s dreams to come true!!!

Edward was a great Salesman from the first phone call to the contract signing and thereafter. Every question I had he either had or found out the answer; this definitely made the process seamless and comfortable. If your in the market for a vehicle just ask for Edward!

buying process was very easy...Andre was very professional went over the car with us ,made the purchase very easy an the finance mgr took time an explain eveything to us