Reviews

3.0 out of 5 3.0
16 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    August 2, 2018

    !!!!!WARNING! PLEASE DO NOT BUY FROM THIS AUTO GROUP! YOU WILL NOT GET YOUR MONEYS WORTH! MONEY DOESNT GROW ON TREES SO DONT THROW AWAY YOUR HARD EARNED... MONEY ON THESE PEOPLE!!!!!!! Zero stars for this xxxx hole that sells cars to customers and have no customer service etiquette. They're a bunch of scammers. My boyfriend recently bought a used car at this place from an inexperienced dealer that they hired named MOE accompanied by STEVE. We knew buying a used car would come with minor deficiencies and we were ok with that. We were skeptical in the moment but the kid kept pressuring us and promising us warranty on the car. His scamming self deceived us by dropping the price down to the price the car is actually worth in the market, making it seem like he's giving us a good deal. He took advantage of the fact my boyfriend was desperate in getting a car to screw us up. Exactly what scammers do. After we bought the car we noticed a few deficiencies, the lock on the passenger seat doesn't work which is a safety issue, the idrive on the car is defective which is a other safety issue bc the idrive identifies issues in the car, the trunk was defective, but the most important and most expensive is the axles drive shaft which is another safety issue was defective. We went to speak to the dealers at BOTH locations so they can at least try to accommodate their customer with the axels, they had no interested in trying to accommodate us. It took us to get a little aggressive and JAY, JOHN, STEVE & MOE decided to give us $300 on an issue that is worth $1500. !!!!!WARNING! PLEASE DO NOT BUY FROM THIS AUTO GROUP! YOU WILL NOT GET YOUR MONEYS WORTH! MONEY DOESNT GROW ON TREES SO DONT THROW AWAY YOUR HARD EARNED MONEY ON THESE PEOPLE!!!!!!!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    April 23, 2018

    Terrible place. Don't trust these people. They know nothing about cars, they don't do anything they say they are going to do. The service was terrible.... It's a wonder how this place is still in business. It's just a huge headache.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • October 13, 2016

    Adams Auto was one of the best car dealers I could've ever stumbled upon. Excellent customer service, friendly and helpful. Steve really helped me out... a lot. My Mom loves her new car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    May 3, 2017

    If you are looking for a used vehicle and want an honest hassle free experience, this is the place to go. i was in the market for a pre-owned BMW X5 and... i found it at Adams Auto Group. the sales team was very accommodating, professional and knowledgeable. I did notice a few things wrong with the vehicle before and after purchase and the owner himself said "I am here for you. what ever you find wrong just bring it back to me an i will fix it" He was and is a man of his word and i would not hesitate to recommend this dealer to any of my friends and will be going back to do more business in the future. Thank You Adam and Staff.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 3, 2017

    If you are looking for a used vehicle and want an honest hassle free experience, this is the place to go. i was in the market for a pre-owned BMW X5 and... i found it at Adams Auto Group. the sales team was very accommodating, professional and knowledgeable. I did notice a few things wrong with the vehicle before and after purchase and the owner himself said "I am here for you. what ever you find wrong just bring it back to me an i will fix it" He was and is a man of his word and i would not hesitate to recommend this dealer to any of my friends and will be going back to do more business in the future. Thank You Adam and Staff.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 22, 2017

    Came in to check price walk out we a car, John was really helpful.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    January 25, 2017

    I didn't get the car I wanted, they talked me into something that had many problems. Which they didn't tell me about the problems. The place around the... corner where they told me to take my car was rude, nasty and didn't fix the problem. However, it was okay monthly payment but I ask for lower. They told me the car I was getting was all that I can get for under 400 monthly. Which was stupid. I don't like them and would never go back there again.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    June 28, 2016

    Came here with a decent down payment got the car I wanted and a low monthly payment. Service was nice this was my first car buying experience and i would... get another care from Adam's.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 29, 2016

    Great service,Very satisfied with the vehicle. Sales men was polite and patient with me. Staff was kind and very helpful, love the family environment.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 12, 2015

    My lady wanted a truck, but not just ANY truck. she had heart set on a Ford Edge because she test drove one at another dealership. Well, long story short,... the dealership that she test drove at wouldn't provide any kind of warranty for the truck, which was an absolute deal breaker. We had always noticed Adam's Auto Group during our travels and once the deal fell through at the OTHER dealership, we thought to stop in to see what this dealership (Adam's) that we'd noticed in passing on many occasions had to offer. Keep in mind that her heart was set on the Ford Edge, so to discover that Adam's had one on their lot was just a blessing from God, in my eyes. Moe was our salesman and from our first encounter, he came across as being a honest young man who's in the business of getting people into good cars. You just know when you're dealing with good people and I didn't feel that sense of uneasiness that I had felt at the first dealership we test drove at. Once I met Mr Adams himself, I was sold. They put my lady in the truck that she wanted with no hassle and for that I wish I could give them not 5 but SIX stars because they deserve it. Not only that, they gave us the warranty that the other dealership wouldn't. Thanks again Moe! I'll definitely recommend you guys.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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Adams Auto Group

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