Skip to main content

East Coast Auto Source

(265 reviews)
Visit East Coast Auto Source
Sales hours: 8:00am to 2:00pm
View all hours
Sales
Monday 8:00am–6:00pm
Tuesday 8:00am–6:00pm
Wednesday 8:00am–6:00pm
Thursday 8:00am–6:00pm
Friday 8:00am–6:00pm
Saturday 8:00am–2:00pm
Sunday Closed
(540) 707-0055 (540) 707-0055

Reviews

(265 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

You are limited by my request for a specific make and

You are limited by my request for a specific make and model. I understand. I do not want to see any z4 images. I don't want one of those!!!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

The cars I want are sold, I get pictures of JUNK (wrecks)

The cars I want are sold, I get pictures of JUNK (wrecks) and a call late at night. I don't have any reason to be happy with this.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Never heard from the dealership this is not my first

Never heard from the dealership this is not my first experience with this group. They generally never answer the inquiry. I have no idea why that’s them.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 1 found this review helpful. Did you?
Yes No

Horrible pricing on wrecked vehicles.

Horrible pricing on wrecked vehicles. Should be advertising on parts sites. It's Cars.com not WreckedCars.com

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No

Very attentively reaching out , very positive , good

Very attentively reaching out , very positive , good attention to keeping us posted!!. , keeping us informed on the state of other potential availabilities!!, which is good for further potential sales!.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
1 person out of 2 found this review helpful. Did you?
Yes No

I had a great experience buying a vehicle from Eastcoast.

I had a great experience buying a vehicle from Eastcoast. Vehicle was well priced and Sabrina in the office was great to work with and Steve from parts was helpful also George from sales. I would do business with Eastcoast again without a doubt, just be patient and diligent.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 2 found this review helpful. Did you?
Yes No

Fast reply.

Fast reply. Answered questions. Good service too. Friendly. Knowledgeable helpful helpful helpful helpful helpful helpful

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

I was interested in a $23k Prius that has serious

I was interested in a $23k Prius that has serious accident damage, considering the repair costs trying to budget $30k cash, no financing and living 2,200 miles away, asked if I can have my gf in Virginia Beach come test drive it and they said they don't do test drives. They seriously scamming people taking $23k upfront, f that! Lol VA is for losers

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
1 person out of 2 found this review helpful. Did you?
Yes No

Asked for details about the state of rust and any other

Asked for details about the state of rust and any other necessary repairs,got a couple messages that they were getting the information I asked for.... haven't heard from them since. I assume the repairs it needed or rust underneath were as horrific as I was fearing so they realized there was no chance I'd purchase... either that or they have already sold the vehicle but not gotten around to removing the add. It's a shame would've loved having another Bronco II, really hated sending my old one off to the salvagers. Would be more stars if they'd just have let me know what was going on. I would rather have been told it was too damaged for what I was looking for, or sold, or someone had put a deposit on it than ghosted.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No

It has been 9 days since I was told the "team" would get

It has been 9 days since I was told the "team" would get back to me. Still nothing.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
2 people out of 2 found this review helpful. Did you?
Yes No